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Aon, recognized as the world’s second-largest insurance broker, has recently completed a significant pilot project with Nayms, a
Blockchain technology continues to revolutionize industries, yet one of its most persistent challenges is integrating seamlessly with financial
Despite having the highest payroll in Major League Baseball, the New York Mets have struggled to convert their
Can Neuroscience and AI Unlock Deeper Content Engagement for Brands?
Dirt Research Technologies (DIRT) is revolutionizing the field of consumer intelligence
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The healthcare industry has traditionally lagged behind other sectors in adopting cloud technologies due to stringent regulations and concerns over data privacy. However, the potential
The advancement of artificial intelligence (AI) in the healthcare industry has reached a pivotal moment with the general availability of Google Cloud’s Vertex AI platform.
The latest Android 15 update has landed, bringing a wave of new features and improvements to Google Pixel phones and devices. This eagerly-awaited update not
With the October 2024 update, T-Mobile has activated Voice over New Radio (VoNR) on the Galaxy S24 series, bringing advanced 5G calling capabilities to enhance
In a groundbreaking development, engineers from Northwestern University have unveiled MobilePoser, a revolutionary system that captures full-body motions in real time using everyday mobile devices.
Nokia, a name synonymous with mobile networks and telecommunications, has recently faced some turbulent times. Under the leadership of CEO Pekka Lundmark, the third quarter
Artificial intelligence (AI) is revolutionizing B2B marketing in ways that go far beyond content creation. While AI-generated content has grabbed headlines, its transformative impact on
In an era where technological innovations are reshaping industries, the rise of generative AI (gen AI) stands out as a particularly transformative force. For B2B
Generative AI is revolutionizing B2B marketing by streamlining complex processes, enhancing personalization, and even transforming how sellers target their audiences. This powerful technology is reshaping
Blockchain technology continues to revolutionize industries, yet one of its most persistent challenges is integrating
The decentralized perpetual futures DEX Hyperliquid is making waves in the DeFi space with its
The European Union’s Markets in Crypto-Assets Regulation (MiCA) is poised to create a comprehensive regulatory
The digital divide continues to pose significant challenges across various sectors, notably in financial services.
The expanding universe of cryptocurrency payments in business-to-business (B2B) transactions is transforming the landscape of
Customer Experience (CX)
Customer Experience (CX) is the holistic perception of a customer’s journey from the initial contact through the complete relationship with a company.
CX encompasses all touchpoints, from the digital interface, to customer service, to physical experiences, to product usage and more.