The Business News Source for Connecting Professionals

On Trend

Popular Stories

As the business landscape continually evolves, the importance of harnessing marketing automation in the B2B sector has never been greater.
The Business News Source for Connecting Professionals
IT

Cyber Security, DevOps, and more

Hardware

FinTech

Robotic Process Automation, Blockchain and More

HRTech

Talent Management & More

HRTech

Talent Management & More

MarTech

Customer Experience (CX)

Customer Experience (CX) is the holistic perception of a customers journey from the initial contact through the complete relationship with a company.

C
X encompasses all touchpoints, from the digital interface, to customer service, to physical experiences, to product usage and more.