Imagine a world where buying insurance online is as seamless as ordering a coffee, where customers no longer abandon their purchases midway due to frustration or complexity. This vision is becoming a reality through innovative partnerships in the insurance sector, particularly with the integration of artificial intelligence. A striking statistic reveals that 70% to 90% of online insurance quote-to-buy journeys
I’m thrilled to sit down with Dominic Jainy, a seasoned IT professional whose deep expertise in artificial intelligence, machine learning, and blockchain has positioned him as a thought leader in the tech industry. Today, we’re diving into the recent reacquisition of SkySQL by MariaDB, exploring how this move reshapes their cloud database offerings and what it means for the future
Imagine a factory floor where every machine anticipates its own maintenance needs, supply chains adjust in real time to market shifts, and product defects are caught before they even reach the assembly line. This is no longer a distant vision but a reality driven by data science in the manufacturing sector. As industries embrace the transformative wave of Industry 4.0,
Unveiling a New Frontier in Insurance Efficiency In 2025, the insurance industry faces a staggering challenge: operational inefficiencies are costing companies billions annually, with claims processing delays and fraud losses alone accounting for a significant portion of these expenses. Amid this backdrop, a strategic partnership between ForaySoft, a Hyderabad-based global consulting and systems integration firm, and ES Search Consultants, a
Imagine a global enterprise handling thousands of customer inquiries daily, where a sophisticated AI system resolves complex issues in seconds, slashing wait times and boosting satisfaction rates by over 40%. This scenario is no longer a distant vision but a reality for many businesses embracing conversational AI. This technology is reshaping how enterprises interact with customers, streamline operations, and cut
In an era where customer expectations are soaring to unprecedented heights, businesses are under immense pressure to deliver seamless, intelligent interactions that foster loyalty and trust, and the ability to meet these demands often hinges on leveraging cutting-edge technology, particularly artificial intelligence (AI), to transform customer experience (CX) into a competitive advantage. Amid this landscape, Five9, a prominent provider of
Pioneering a New Era in AI Technology Imagine a world where autonomous vehicles and industrial robots process complex decisions in real time, without the lag of cloud dependency. This vision is inching closer to reality with Malaysia’s unveiling of the MARS1000, an edge AI chip designed by local innovator SkyeChip. As the global artificial intelligence market surges past trillion-dollar projections,
Setting the Stage for Digital Infrastructure Growth In an era where digital infrastructure underpins nearly every facet of the modern economy, Hut 8’s announcement of a 1.53 gigawatt (GW) data center expansion across the United States stands as a monumental development. With energy-intensive applications like cryptocurrency mining and high-performance computing (HPC) driving unprecedented demand, this move signals a critical shift
Setting the Stage for Digital Transformation In an era where digital infrastructure underpins economic growth, Japan’s data center market stands at a critical juncture with over 60% of its capacity concentrated in Tokyo, raising concerns about resilience and scalability. This striking statistic underscores a pressing challenge: how can Japan diversify its digital backbone to meet soaring demand across Asia while
Imagine a high-stakes B2B negotiation where a key client’s subtle tone of frustration goes unnoticed—until an advanced AI system flags it in real time, prompting the account manager to pivot the conversation and address underlying concerns before they derail the deal. This scenario showcases the transformative power of Emotional AI, a technology that deciphers human emotions through tone, sentiment, and
In an era where digital consumption skyrockets, a staggering fact emerges: global data center capacity has doubled in the last five years to meet the insatiable demand for cloud computing and artificial intelligence, making it a critical issue for modern infrastructure. Surprisingly, an unlikely frontier for this tech boom is the arid expanse of desert regions. Places once deemed inhospitable
In an era where digital interactions dominate customer service, ensuring robust security without sacrificing efficiency has become a paramount challenge for contact centers worldwide. Imagine a scenario where a customer urgently needs to reset a PIN for a mobile money account but faces delays due to outdated authentication methods or fears of fraud because of weak security protocols. This situation
