O2 Telefónica, in collaboration with ERGO and Telefónica Insurance, has introduced an innovative travel insurance product for smartphones, setting a potential new standard for convenient international health coverage. The O2 Care | Travel solution provides automatic health insurance for O2 private customers as soon as their phones connect to a foreign network and ceases when they return to the German network. This seamless service, which charges EUR 1.29 per day for individuals and EUR 2.99 per day for families, aims to simplify the insurance process for modern travelers.
This new offering includes a comprehensive suite of benefits, such as worldwide health coverage without a deductible for trips up to 45 days, medical repatriation, 24/7 emergency assistance, and expense coverage for any medical needs during the trip. The introduction of O2 Care | Travel highlights the growing trend of embedded insurance, where insurance solutions are integrated directly into third-party services for enhanced convenience and accessibility.
The Head of Global Partnerships at ERGO Group emphasized the importance of understanding and addressing customer needs by streamlining insurance options through embedded solutions. This approach not only simplifies the insurance procurement process but also makes it more accessible, particularly for digital-first travelers. The ability to activate insurance automatically when entering a new country eliminates the need for customers to manually arrange coverage, providing a hassle-free experience that aligns with the expectations of today’s tech-savvy consumers.
This initiative follows the success of O2 Care | Mobility, which was launched in August 2024 to guarantee protection for rental vehicle breakdowns. The continuing partnership between O2 Telefónica, ERGO, and Telefónica Insurance aims to develop even more embedded insurance products. By doing so, they seek to meet the evolving needs of consumers while ensuring that insurance solutions are both tailored and user-friendly.
Ultimately, O2 Care | Travel represents a significant advancement in the insurance industry, reflecting a shift towards more personalized and seamless insurance solutions. It underscores the potential of embedded insurance to address the dynamic requirements of today’s customers, offering convenience, security, and operational efficiency. The commitment of O2 Telefónica, ERGO, and Telefónica Insurance to innovate and adapt serves as a promising indicator for the future of travel coverage and the broader insurance sector.