Avatar photo

Alistair Miller

Our resident Mobile, Network and DevOps expert is Alistair Miller. With a finger on the pulse of emerging technologies, Alistair's body of work is a favorite among businesses looking to quickly harness the benefits of new tech. With an expansive portfolio dedicated to technology, Alistair produces content that keeps readers on the cutting edge. 
How Is Agentic AI Redefining Telecom Customer Experience?
Customer Experience (CX)
How Is Agentic AI Redefining Telecom Customer Experience?

The traditional reliance on end-of-month surveys and raw technical uptime reports is no longer sufficient for communication service providers striving to maintain customer loyalty in an increasingly competitive digital landscape. Historically, the industry treated the Net Promoter Score as a static report card rather than a dynamic engine for operational improvement, often reacting to service failures long after the damage

Read More
Deepfake Phishing Simulations Combat AI Social Engineering
Cyber Security
Deepfake Phishing Simulations Combat AI Social Engineering

Dominic Jainy stands at the forefront of the modern digital battlefield, where the lines between reality and synthetic fabrication have blurred beyond recognition. As an IT professional with deep roots in artificial intelligence, machine learning, and blockchain, he has spent years dissecting how emerging technologies can be both a catalyst for innovation and a weapon for deception. Jainy’s expertise is

Read More
How Is Japan Turning Local 5G Into an Operational Reality?
Networking
How Is Japan Turning Local 5G Into an Operational Reality?

Dominic Jainy stands at the intersection of emerging technology and industrial evolution, bringing years of expertise in artificial intelligence and machine learning to the table. As an IT professional deeply invested in the practical applications of high-speed connectivity and automation, he has closely monitored how nations modernize their critical infrastructure to meet the demands of a digital-first economy. In this

Read More
Is the Freedom of Linux Worth the Added Effort?
End User Computing
Is the Freedom of Linux Worth the Added Effort?

The silent friction between a modern computer user and their operating system often manifests as a series of forced updates, uninvited advertisements, and the unsettling feeling that the machine on their desk is no longer entirely under their control. For decades, the dominant desktop environment has functioned as a closed ecosystem, where convenience is traded for autonomy and where the

Read More
New Tap-to-Pay Scams Exploit Convenience and Human Empathy
Digital Lending / Digital Payments
New Tap-to-Pay Scams Exploit Convenience and Human Empathy

The rapid transition from traditional magnetic stripe cards to sophisticated Near Field Communication technology has fundamentally altered the way consumers interact with the physical marketplace on a daily basis. While the convenience of a simple tap has streamlined retail checkouts and transit entry points, it has also inadvertently opened a digital door for sophisticated criminals who exploit the inherent speed

Read More
Is Google’s EVP the End of Email Verification Friction?
Marketing Automation / Email Marketing
Is Google’s EVP the End of Email Verification Friction?

The standard process of navigating away from a primary website to check an inbox for a one-time password has long served as a frustrating bottleneck in the digital user journey, often resulting in significant abandonment rates for online services. While security remains a paramount concern for developers, the traditional methods of email verification—specifically the manual entry of codes or the

Read More
Why Should DevOps Engineers Lead SOC 2 Compliance?
DevOps
Why Should DevOps Engineers Lead SOC 2 Compliance?

The traditional image of a corporate auditor carrying a heavy briefcase of paper has been replaced by a technician scanning a cloud environment for misconfigured security groups and unencrypted datastores. For many organizations, the mere mention of SOC 2 (Service Organization Control 2) conjures images of endless spreadsheets, dense legal jargon, and external consultants who do not know a container

Read More
How Will Samsung’s One UI 9 Stop Brute-Force Attacks?
Mobile
How Will Samsung’s One UI 9 Stop Brute-Force Attacks?

Strengthening Mobile Defense: The Next Evolution of Security Safeguarding personal digital footprints has shifted from a mere preference to an absolute necessity as mobile devices now hold the most intimate details of our daily lives. Samsung’s One UI 9, built on the Android 17 framework, aims to provide a formidable barrier against unauthorized access. This update specifically targets brute-force strategies

Read More
Will the Samsung Galaxy A08 4G Feature a 6,000mAh Battery?
Mobile
Will the Samsung Galaxy A08 4G Feature a 6,000mAh Battery?

Introduction Recent certifications from the FCC suggest that Samsung is preparing to refresh its entry-level lineup with a device that prioritizes endurance over raw speed. The Samsung Galaxy A08 4G has surfaced in regulatory filings, indicating that a launch is imminent for both single and dual-SIM variants. As consumers increasingly demand longer-lasting hardware, this model aims to address charging anxiety

Read More
Security Data Lakes Enhance Modern Cyber Defense
Cyber Security
Security Data Lakes Enhance Modern Cyber Defense

The rapid escalation of automated cyber threats coupled with the staggering complexity of distributed cloud environments has created a fundamental visibility gap that modern security leaders are struggling to bridge effectively. As organizations accelerate their digital transformation initiatives throughout 2026, the volume of telemetry generated by endpoints, identity providers, and network sensors has reached a breaking point where traditional tools

Read More
AI Governance Platforms and Tools Enable Innovation in 2026
AI and ML
AI Governance Platforms and Tools Enable Innovation in 2026

While early adopters once viewed oversight as a restrictive hurdle, the current technological landscape has transformed AI governance into the primary engine of corporate speed and public trust. The current year marks a pivotal shift where governance has transitioned from a restrictive compliance checkbox to a fundamental driver of enterprise innovation. In this landscape, governance platforms serve as the central

Read More
How Can DevOps Teams Manage the Information Firehose?
DevOps
How Can DevOps Teams Manage the Information Firehose?

Engineering leads today find themselves navigating a relentless stream of software updates, security patches, and architectural shifts that never seems to stop for breath even for a single moment. The transition from a steady stream to a torrent has left many on-call rotations and engineering leads feeling perpetually behind. In previous years, staying informed was a predictable task involving a

Read More