The NLRB’s Atlanta Opera Ruling: Shifting Standards for Independent Contractors and Impact on Businesses

On August 12, 2021, the National Labor Relations Board (NLRB) issued a significant ruling in the Atlanta Opera case, overturning its previous standard for classifying workers as “independent contractors” or “employees” under the National Labor Relations Act (NLRA). The decision has significant implications for businesses and workers across the United States, particularly those that rely on independent contractors as part of their business model.

The National Labor Relations Act (NLRA) is a federal law that guarantees workers the right to unionize, engage in collective bargaining, and take other collective actions to improve their working conditions and benefits. The law applies to most private-sector employers and their employees.

The Atlanta Opera case involved a group of makeup artists, wig artists, and hairstylists who worked at the Atlanta Opera. The NLRB Board majority determined that these workers were not independent contractors but instead were “employees” under the NLRA.

For decades, the NLRB has used a multifactor common-law test to determine whether a worker is an “independent contractor” exempt from the NLRA’s protections or an “employee” entitled to those protections. The test considers factors such as the worker’s level of control over their work, the degree of skill required to perform the work, and the extent to which the worker is economically dependent on the employer.

Employer’s right to exercise control over worker

When applying these factors, the Board and courts have traditionally focused on an employer’s right to exercise control over the worker. Specifically, they have looked at which “controls” companies can use without transforming a contractor into an employee.

Facts of FedEx I

In 2014, the NLRB applied this test in the case of FedEx Home Delivery, in which it found that a group of drivers working as contractors were actually “employees” under the NLRA. The board concluded that FedEx exercised significant control over the drivers, including setting their work schedules, providing them with training and equipment, and requiring them to follow specific policies and procedures.

Overruling of SuperShuttle and reinstatement of FedEx II standard in Atlanta Opera

In 2019, the Board established a new standard in the case of SuperShuttle DFW, Inc., which emphasized the importance of “entrepreneurial opportunity” when determining whether a worker is an independent contractor. The Board held that the existence of such an opportunity is “an important animating principle by which to evaluate” the common-law factors.

At the Atlanta Opera, the board majority overruled SuperShuttle and reinstated its previous standard from FedEx II. This standard places greater emphasis on an employer’s right to control the worker rather than the worker’s opportunity for entrepreneurial activity.

In dissent from the Atlanta Opera majority decision, member Kaplan argued that the majority’s decision conflicted with D.C. Circuit precedent and that the Board could have found that the hair stylists, makeup artists, and wig artists were “employees” under the NLRA without overruling SuperShuttle.

Implications for businesses and workers

The NLRB’s decision in Atlanta Opera could have far-reaching implications for businesses that rely on independent contractors as part of their business model. Companies that view their workers as being outside the scope of the NLRA could become vulnerable to union organizing and unfair labor practice charges.

Furthermore, the decision may result in increased unionization efforts and demands for collective bargaining by workers who are now categorized as “employees” under the NLRA. Businesses may also face legal challenges from workers seeking back pay, benefits, and other compensation that they would have been entitled to as “employees” under the law.

The NLRB’s ruling in Atlanta Opera creates a new level of complexity for businesses that regularly use independent contractors as part of their business model. Companies must now carefully evaluate their relationships with contractors to determine whether they are correctly classified under the NLRA and other labor laws. Failure to do so can result in legal and financial consequences that can have a significant impact on a business’s bottom line and reputation.

Explore more

Enhancing CTR Predictions with Session Interest and Feature Networks

Predicting click-through rates (CTR) is an indispensable element in the realm of online advertising and recommendation systems, as it plays a crucial role in optimizing the cost-per-click (CPC) revenue model, thereby influencing the financial success of advertising platforms. With the sophistication of digital interactions, understanding the probability that users will click on recommended content becomes imperative. Accurate CTR predictions not

Can Microsoft’s AI Focus Drive Growth in Small Business Sales?

The digital landscape of 2025 is witnessing a significant shift driven by technological advancements, particularly in artificial intelligence (AI). Microsoft Corp. is making strategic changes in its sales approach, aiming to leverage AI to boost its performance in the small to mid-sized business sector. By incorporating AI in its offerings, Microsoft seeks to provide efficient and comprehensive solutions tailored to

Are Digital Catalogs Revolutionizing Modern Sales Strategies?

In the 21st-century digital market, consumer behavior and expectations have undergone a dramatic transformation, requiring businesses to adapt swiftly to changing demands. With today’s consumers armed with vast online resources, they seek instant access to detailed product information without relying on traditional sales interactions. This shift has redefined sales strategies, demanding more than simple dissemination of information; sales teams must

Artisan AI Raises $25M to Transform Sales with Automation

In a significant move poised to change the sales landscape, Artisan AI recently garnered substantial attention by securing $25 million during a Series A funding round. Supported by prominent investors such as Glade Brook Capital and Y Combinator, this bold step signals a strong endorsement of Artisan’s mission to automate and revolutionize traditional sales processes using artificial intelligence. The company’s

CISA’s New Deputy Faces Challenges Amid Budget Cuts

The recent appointment of Madhu Gottumukkala as the deputy director of the Cybersecurity and Infrastructure Security Agency (CISA) comes at a critical juncture marked by looming budget cuts and anticipated agency layoffs. Gottumukkala steps into a position fraught with expectations and challenges, especially given the significant rollback of federal programs that have traditionally supported local governments’ cybersecurity measures. Unlike his