Customer Relationship Management (CRM) software has become an indispensable tool for businesses of all sizes. In 2025, the landscape of CRM solutions is more diverse and advanced than ever, offering a range of features to help companies manage customer interactions, streamline sales processes, and enhance overall efficiency. Businesses have increasingly recognized the importance of CRM systems in creating a unified
In a significant legal decision, a federal district court in Louisiana ruled against the New Orleans Regional Transit Authority (RTA) in a case involving allegations of discrimination and retaliation, shedding light on critical legal principles regarding employment relationships, especially for employees "loaned out" from one employer to another. Shandrell Privott, who had been working for the New Orleans Police Department
Harassment and discrimination are terms that no one wants to hear or experience, especially within the confines of their workplace. Employees anticipate a professional, safe, and respectful environment when they are at work. However, this expectation is far from reality for many workers, as harassment and discrimination still prevail in various professional settings. Unfortunately, harassment and discrimination can occur regardless
Salesforce Inc (CRM) is emerging as one of the best stocks to buy for long-term growth, thanks to its strategic investments in artificial intelligence (AI) and cloud computing. The company is well-positioned to capitalize on a favorable macroeconomic environment and a robust technology sector outlook. This article delves into Salesforce’s growth prospects, financial performance, and strategic direction, highlighting why it
Justin Hemmes’ company, Merivale, is facing a hefty $19.25 million payout to former employees following serious allegations of underpayment spanning six years. The prominent hospitality group, which operates over 90 venues across Sydney, encountered a class action lawsuit led by Raymond Boulos and other former employees. The core of their complaint centered on the company’s pay practices from December 2013
Despite efforts to promote gender equality in the workplace over the past few decades, a recent analysis by HR and payroll software provider Ciphr reveals that the gender pay gap remains a significant issue in female-dominated occupations in the UK. This in-depth study, based on data from the Office for National Statistics, highlights that a staggering 70% of occupations primarily
In today’s economic climate, characterized by high inflation and financial volatility, many employees are facing significant financial challenges. These challenges often lead them to resort to short-term financial solutions that can have detrimental long-term impacts. Human Resources (HR) teams have a unique opportunity to support employees through these tough times by offering flexible benefits, such as Paid Time Off (PTO)
The plumbing distribution industry has seen a significant shift in business operations over the past decade. The move towards a more data-driven approach while maintaining the personal touch needed to build rapport and trust with customers is now more critical than ever. Customer Relationship Management (CRM) systems have become essential tools for plumbing distributors aiming to stay competitive. This article
The importance of adherence to employee pay slip laws cannot be overstated, reflecting the necessity to uphold workers’ rights and ensure fair treatment within the employment sector. Recently, a case against P49 Collingwood, former café operators, exemplified the serious repercussions associated with the violation of pay slip laws. The Fair Work Ombudsman (FWO) took legal action against P49 Collingwood after
In a landmark case, a Texas jury recently ordered SkyWest Airlines to pay $2.17 million to a female parts clerk who faced severe sexual harassment at the workplace. However, due to statutory caps, this amount was later reduced to $300,000. The verdict indicates the intense scrutiny companies like SkyWest face regarding the maintenance of a safe and respectful work environment.
In Jiangsu Province, a recent legal case has sparked widespread debate and offered significant insight into employee rights and workplace policies in China, following the wrongful termination of a long-time employee named Zhang. Zhang, a department manager at a chemical company in Taixing, was dismissed after he was discovered taking a nap at his office desk following a late-night work
The U.S. Supreme Court is poised to address a pivotal issue for Human Resources departments with its forthcoming hearing of Ames v. Ohio Department of Youth Services. This case, involving allegations of employment "reverse" discrimination, centers on a heterosexual employee who claims she faced bias on the basis of her sexual orientation by her lesbian manager. It raises critical questions
