The rapid advancement of artificial intelligence technology is reshaping various industries, and customer relationship management is no exception. AI-powered CRMs are emerging as essential tools that not only
The automotive industry in 2024 is a world of electric vehicles, AI-driven tools, and digital retailing. In this high-tech environment, some dealers are starting to question whether Customer
In a world where digital connectivity has become ubiquitous, the line between work and personal life continues to blur, leading to employee burnout and heightened stress levels. The
The recent legislative development introduced by the Federal Government of Australia aims to enhance gender equality within the workplace. The bill, known as the Workplace Gender Equality Amendment
The recent settlement between Wireless World LLC, owner of Elite Wireless Group, Inc., and the U.S. Equal Employment Opportunity Commission (EEOC) over allegations of sexual harassment by a
In today’s competitive business environment, companies must develop a unified total rewards strategy to attract and retain top talent. Transitioning from fragmented compensation and benefits programs to a
Harassment and discrimination – two words no employee wants to hear or experience, particularly in the workplace. While at work, employees expect to be in a professional, safe,
Imagine working tirelessly on a holiday, motivated by the promise of extra pay, only to find out that this incentive wasn’t factored into your overtime calculation. This is
The University of Melbourne is addressing a significant issue of underpayment by pledging $72 million to reimburse over 25,000 current and former employees. This decision is part of
In today’s diverse and dynamic workforce, there has been much discussion about the importance of inclusivity, especially for people with disabilities (PWDs). However, a recent survey by Deloitte,
The upcoming changes to state unemployment insurance (UI) tax wage bases for 2025 present a significant area of concern for employers across the country, with most states announcing
The U.S. Equal Employment Opportunity Commission (EEOC) has intensified its efforts to address gender-based pay disparities in workplaces across the United States. A landmark equal pay lawsuit was
