Creatio, a prominent CRM and workflow automation provider, has recently introduced its groundbreaking “AI native” platform, marking a significant advancement in the customer relationship management (CRM) landscape. This new development integrates AI as the core interface, aiming to enhance the user experience and streamline business operations. Creatio’s innovative approach comes at a time when traditional CRM systems often struggle to
Ling-Yi Tsai, our HRTech expert, brings decades of experience assisting organizations in driving change through technology. She specializes in HR analytics tools and the integration of technology across recruitment, onboarding, and talent management processes. Can you tell me about the recent situation with the employee who passed away? Recently, we faced a situation where an employee passed away without being
Navigating the complexities of accommodation laws is a daunting task for employers. Balancing operational needs while fulfilling legal obligations to accommodate employees can lead to significant challenges, as illustrated by the recent case Cane v. Jaytex of Canada Limited. This article delves into the intricacies of these laws and the broader implications for employers. Understanding the Duty to Accommodate Legal
Returning to work after the death of a loved one is an incredibly challenging experience, with grieving individuals often struggling to regain their footing in both personal and professional lives. According to a recent poll conducted by health insurer MetLife involving 2,003 individuals, the profound impact of bereavement on productivity and mental well-being is evident, with 21% advocating for more
Employers navigating IR35, the off-payroll working legislation, face crucial compliance challenges in the context of the supply chain. Recent actions by HMRC, such as the freezing injunction against an umbrella company in December 2024 for £171 million in unpaid national insurance contributions, emphasize the critical importance of understanding and correctly applying IR35 regulations. Implementing Status Determination Statements (SDS) Accurate Employment
Despite the political shifts and administrative actions initiated by the Trump Administration as of early 2025, the legality of gender identity discrimination in the workplace in the United States remains firmly grounded in established federal and state laws. Legal experts urgently remind employers that despite recent attempts to redefine certain legal distinctions, the protections against workplace discrimination based on gender
A poll of 1,250 employed adults revealed stark differences in health concerns among women across various age groups, highlighting the necessity for age-specific employee benefits. According to research from GRiD, serious illnesses such as cancer or heart disease concern 21% of female baby-boomers, while only 5% of Gen Z women share these worries. Conversely, mental health struggles like stress and
In an increasingly complex and challenging work environment, a recent study by Mental Health First Aid England (MHFAE) and Henley Business School highlights a concerning trend: employees are feeling less psychologically safe at work. The proportion of workers who feel they can “bring their whole self to work” has dropped significantly from 66% in 2020 to 41% by the end
The Department for Work and Pensions (DWP) is launching a remarkable initiative aimed at helping individuals who are out of work due to sickness or disability re-enter employment. This initiative involves deploying 1,000 work coaches to provide intensive employment support to around 65,000 sick and disabled individuals. The support spans from assisting with tasks such as writing resumes and improving
As the Trump administration refocuses its priorities, employers must stay vigilant and adaptable to recent and upcoming shifts in labor-related policies. During previous administrations, we have witnessed notable fluctuations in workplace laws, impacting various sectors. Understanding these potential changes is critical for employers aiming to maintain compliance while effectively managing their workforce. As we examine these prospective shifts, a comprehensive
Micro retirement is an innovative approach gaining traction in the corporate world. It allows employees to take extended breaks or sabbaticals throughout their careers to recharge and pursue personal interests. Rather than being a luxury reserved for C-suite executives or senior employees nearing the end of their professional journeys, micro retirement is being recognized as a crucial strategy for maintaining
In the increasingly data-driven world of business, the sanctity of Customer Relationship Management (CRM) systems holds paramount importance. Especially with the advent and proliferation of Artificial Intelligence (AI) across various business sectors, the need to safeguard CRM data intensifies significantly. A conversation with Phil Wainewright and a revealing Forrester research report highlights a startling statistic: a staggering 32% of businesses
