The ratification of the International Labour Organization (ILO) Convention No. 190 by the Philippines marks a significant shift in addressing workplace harassment on a broad scale. As the first country in Asia to adopt this comprehensive framework, the nation is paving the way for improved workplace environments by recognizing the diverse forms of harassment employees might face. This international convention
The Shift to AI-First CRM ServiceNow’s commitment to an AI-first CRM reflects an ambition to overcome the challenges posed by traditional systems, which often operate as mere repositories rather than proactive tools for customer engagement. The shift involves moving away from static systems toward a dynamic platform that can proactively support businesses in every phase of the customer lifecycle. This
In an era where digital marketing is constantly evolving, businesses face immense challenges aligning customer acquisition strategies with long-term growth objectives. Traditional metrics, often focused on clicks and initial conversions, miss the mark when evaluating the long-term value and engagement of loyal customers. The integration of Customer Relationship Management (CRM) and Customer Data Platform (CDP) data provides a transformative approach,
Diversity, equity, and inclusion (DEI) programs have become integral to many organizations striving to promote a fair and inclusive work environment. However, amidst these noble pursuits, a wave of legal challenges has cast a shadow over some DEI initiatives, especially those focusing on job opportunities tied to protected characteristics such as race or gender. The complexities surrounding these initiatives are
In a major announcement at the Knowledge 2025 event in Las Vegas, ServiceNow introduced its groundbreaking AI-powered Customer Relationship Management (CRM) system designed to revolutionize the way businesses manage customer interactions. This innovative system promises seamless, end-to-end experiences for customers throughout various departments and stages, aligning with modern demands for efficient customer care. As a prominent player on the New
In the rapidly advancing landscape of global business operations, ensuring seamless payroll management across multiple countries has become an intricate challenge for enterprises with dispersed teams. Traditionally, managing payroll for international employees has been fraught with complexities, as businesses juggle various national regulations, compliance requirements, and currency conversions. Many companies have struggled with fragmented payroll systems that lead to delays,
Workplace bullying has emerged as a formidable challenge that can undermine the very fabric of organizational success, affecting morale and productivity dramatically. This article unravels effective strategies to address this persistent issue, offering stakeholders comprehensive insights into identification, intervention, and prevention mechanisms. Recognizing bullying patterns and impacts, fostering empathetic HR responses, conducting thorough investigations, crafting detailed anti-bullying policies, and promoting
As the trend toward remote work continues to grow, more employers face the challenge of managing remote workers based out of state. This shift in the work environment introduces a complex legal landscape where understanding the applicable employment laws becomes crucial. The fundamental question is whether the laws of the employee’s location or those of the employer’s headquarters apply. This
Eaziya has embarked on a transformative journey with its upgraded affiliate CRM module tailored specifically for brokerages—a move that promises to reshape the operational dynamics within this industry. By focusing on streamlining onboarding processes and enhancing acquisition channel monitoring, Eaziya aims to provide brokerages with a more intuitive approach to tracking and analyzing affiliate-driven traffic. The upgrade enables real-time insights
The landscape of employee compensation in the United States is experiencing a noteworthy shift, mirroring a gradual return to economic patterns reminiscent of pre-pandemic days. The latest data reveals that many businesses have started to trim their compensation budgets, signaling a shift toward more conservative financial planning. According to the Mercer QuickPulse® US Compensation Planning Survey, there has been a
In one of the most high-profile employment discrimination cases of recent years, Levi Strauss & Co. found itself in the spotlight when a former executive alleged that bias played a decisive role in her stagnation within the company. The executive, who had started at Levi Strauss as a manager in 2012 and reached the director level by 2017, claimed that
In the dynamic arena of technology stocks, Salesforce Inc. (CRM) stands out as a formidable player with commendable performance in recent months. Securing a place on the highly searched stocks list, Salesforce has distinguished itself by achieving a +14.3% increase in stock value recently. This surge significantly surpasses the modest +0.4% rise of the Zacks S&P 500 composite and its
