The well-trodden corporate path of promoting a star salesperson to sales manager often leads directly to a dead end for both the new leader and the team they inherit. This article examines the common organizational practice of promoting high-performing employees into management, a strategy that frequently backfires. It addresses the central challenge: the skills that make an excellent individual contributor
Recent analysis reveals a startling 15% surge in Business Email Compromise attacks over the past year, signaling a significant escalation in a threat that already costs businesses billions globally, and this is not merely an increase in volume but a marked evolution in criminal methodology. Cybercriminals are now moving beyond simple, opportunistic emails and are orchestrating sophisticated, multi-stage social engineering
While the world’s attention remains fixated on the ever-escalating parameter counts of new AI models, a far more consequential revolution is quietly reshaping the very foundations of artificial intelligence from the inside out. The public discourse often celebrates the latest benchmark scores and the sheer scale of foundation models, yet this focus on size obscures the more critical trend gaining
When a world-class tennis coach trains two different players, an expert and a novice, the expert’s game sharpens to a competitive edge while the novice often grows more confused, their performance degrading under the weight of advanced techniques they cannot yet apply. This exact dynamic is now playing out across the business world, creating a significant “performance paradox” as artificial
With decades of experience guiding organizations through technological shifts, HRTech expert Ling-Yi Tsai specializes in harnessing the power of analytics and new systems to transform how companies recruit, develop, and manage their people. As organizations move beyond early AI experiments toward a full-scale operational transformation, her insights have become essential for leaders navigating this new landscape. Our conversation explores the
The most profound advancements in customer relationships often emerge not from what a business starts doing, but from what it courageously decides to stop. In the relentless pursuit of growth, companies often accumulate a portfolio of practices and policies that, while once well-intentioned, now serve only to alienate the very people they aim to serve. True loyalty is not built
The email that bypassed every filter and fooled the sharpest eye in finance did not originate from a human adversary, but from an algorithm designed for deception. This scenario, once the domain of science fiction, is now an operational reality for organizations worldwide, pushing Chief Information Officers (CIOs) to the front lines of a new and rapidly evolving digital battlefield.
The widespread belief that artificial intelligence would one day revolutionize the workday has been quietly replaced by the reality that, for many, it already is, with a recent comprehensive study revealing that the technology is delivering substantial time savings to a significant portion of the global workforce. Research conducted in mid-2025 across eight developed nations, including the U.S., UK, and
With cyber threats becoming more sophisticated and pervasive, organizations are facing a critical choice: double down on technology or invest in their people. Dominic Jainy, an IT professional with deep expertise in artificial intelligence and machine learning, argues that the most significant vulnerability often lies not in code, but in culture. He joins us to discuss why a “cutthroat” approach
The conversation surrounding fifth-generation wireless technology has decisively shifted from a simple discussion of faster downloads to a more profound exploration of how it fundamentally rewires industrial processes through immersive experiences. While consumers appreciate the speed, industry leaders and technologists now widely agree that 5G’s true legacy will be defined by its role as the foundational layer for augmented reality
A lingering sense of unresolved conflict can poison a workplace atmosphere far more effectively than any single act of misconduct, yet new data reveals that such issues are being left to fester for extended periods. The startling statistic that over half of all disciplinary investigations now take more than a month to conclude introduces the concept of a “disciplinary drag.”
The journey from filing cabinets and paper resumes to cloud-based HR information systems has culminated in a new frontier where the digital and physical worlds merge to redefine the employee experience. Human Resources is no longer just about managing personnel but about creating engaging, efficient, and deeply connected workplaces, a challenge magnified by the permanence of remote and hybrid models.
