The transformative potential of artificial intelligence (AI) in the Business-to-Business (B2B) sales process is a hot topic. Despite AI’s reputation for being unemotional and methodical, it holds promise for cultivating empathy and enhancing human connections within B2B sales. This article explores how AI can bridge the empathy gap in B2B sales, addressing its complex dynamics and the disparities in empathy
In the dynamic business landscape, the pursuit of growth often hinges on understanding customer segmentation. Specifically, businesses wrestle with the strategic decision of prioritizing volume customers or valued customers. Each group possesses unique attributes that can significantly impact a brand’s trajectory, and making an informed choice is essential for sustainable success. As businesses face increasing competition and demand, the key
To achieve and exceed sales targets, companies must adopt a structured and effective sales process that includes well-defined stages and milestones to guide salespeople. This structured approach ensures not only consistency but also enhances efficiency and performance across various selling scenarios, leading to better outcomes and higher success rates. Key Concepts in an Effective Sales Process Understanding the Sales Process
EthoTech’s Commission Plan software has revolutionized Metropolitan Sales Company’s commission calculation process, significantly enhancing overall efficiency. Metropolitan Sales, a leading value-added distributor of point-of-sale hardware, initially faced challenges managing complex commission calculations. The company’s General Manager, Alan Sweet, sought a solution that could streamline operations without compromising accuracy.Since the implementation of EthoTech’s Commission Plan, the company has seen improved accuracy,
In the evolving landscape of B2B marketing, accountability and measurable revenue impact have become imperative. Gone are the days when marketers could rely solely on softer metrics like leads and website traffic. The modern accountability era demands clear, data-backed proof of marketing’s direct contribution to revenue. CEOs and CFOs are scrutinizing marketing budgets more closely, shifting the focus from leads
In an era where digital transformation is the backbone of business operations, SalesHood, an AI-driven sales enablement platform, has made significant strides by being recognized as a Representative Vendor in the 2025 Gartner Market Guide for Digital Sales Rooms (DSRs). The inclusion in the guide highlights SalesHood’s innovation in providing a centralized, digital environment that is designed to streamline deal
Emotional intelligence (EI) has become a pivotal component in B2B sales and client relationship management. While data, technical expertise, and traditional metrics continue to play a vital role, understanding and navigating the emotional landscape can transform business interactions. This article delves into the impact emotional intelligence has on B2B sales success. The Foundation of Emotional Intelligence in B2B Sales Understanding
The transformative power of artificial intelligence (AI) in the realm of sales is opening up new avenues for productivity and efficiency, particularly for small businesses looking to maximize their resources. Pipedrive, a sales Customer Relationship Management (CRM) platform specifically designed for small enterprises, has recently released a detailed report documenting how AI is reshaping the sales landscape. By handling administrative
In an unexpected move that has left tech enthusiasts scratching their heads, a Taiwanese retailer named Momoshop is offering a unique and rather baffling retail bundle: customers must purchase 40 Gigabyte H610M-K DDR4 motherboards to obtain a single NVIDIA GeForce RTX 5090 GPU. This deal, priced at approximately $5,833, includes one highly sought-after RTX 5090 Gaming OC card and forty
Customer emotions play a pivotal role in today’s buying decisions. Choices are often made based on how customers feel about a product or brand. Sales professionals need to stay attuned to these emotional shifts throughout the purchasing process to effectively meet customer needs. Despite the emphasis on data-driven decisions, the human element of emotion continues to reign supreme in affecting
In today’s fast-paced sales environment, traditional methods that focus primarily on seller productivity have increasingly come under scrutiny for failing to address the complexities of the buyer’s journey. Aligned, a pioneering buyer enablement platform, has embraced this shift and gained recognition in G2’s 2025 Best Software Awards, ranking in the top 1% of vendors. This accolade underscores Aligned’s growing impact
In today’s fast-evolving B2B marketing landscape, traditional strategies like Account-Based Marketing (ABM) are being challenged by more dynamic approaches. One such strategy is buying-group marketing, which recognizes the collective nature of decision-making in B2B purchases. This paradigm shift is essential for marketers to understand and leverage for greater sales effectiveness. The Flaws of Traditional ABM Account-Based Marketing has long been
