I’m thrilled to sit down with Ross Taylor, Managing Director for Sales and Portfolio Management at Lloyds Cardnet, who brings over 20 years of banking expertise and seven years in the payments industry to the table. With a career spanning startups to global corporates, Ross has a unique perspective on how digital wallets and embedded finance are reshaping retail customer
Imagine a world where financial advice is no longer a privilege reserved for the affluent, but a service accessible to investors with even modest portfolios, transforming the landscape of wealth management. In Europe, a staggering number of individuals with assets under £200,000 remain underserved due to the high operational costs and administrative burdens faced by wealth management firms. This advice
Imagine a financial sector where digital assistants handle complex tasks in milliseconds, customer interactions are seamlessly personalized, and local cultural nuances are effortlessly integrated into cutting-edge technology. This vision came to life in Riyadh, Saudi Arabia, as Dyna.Ai, a global AI-as-a-service company, made a groundbreaking debut at the Money 20/20 Middle East conference. With the opening of a new office
In an era where financial markets move at lightning speed and client expectations for personalized advice continue to soar, HSBC Private Bank has emerged as a pioneer with its latest technological advancement. The introduction of a generative AI-powered platform known as Wealth Intelligence marks a significant leap forward in the realm of wealth management. Designed to empower client-facing staff with
Imagine a world where every financial decision, from securing a loan to planning retirement, is guided by a virtual assistant that not only understands complex queries but also ensures absolute accuracy and compliance with strict regulations. This is no longer a distant vision but a rapidly unfolding reality in the financial services sector, driven by the transformative power of artificial
In an era where digital transactions dominate, a staggering statistic reveals that over 60% of online shoppers have used Buy Now, Pay Later (BNPL) options at least once in the past year, fundamentally altering how consumers approach spending. This seismic shift in payment preferences has not only reshaped consumer behavior but also forced financial institutions to rethink traditional models of
In the heart of Saudi Arabia’s bustling financial ecosystem, a staggering $40 billion in remittances flows out annually, driven by a vast expatriate workforce supporting families across the globe. This immense market, one of the largest of its kind, has long grappled with inefficiencies such as high fees and delayed transactions. Enter barq, a dynamic digital wallet, partnering with Thunes,
Introduction Imagine a financial sector where customer experiences are so personalized that every interaction feels uniquely tailored, where decisions are made autonomously by intelligent systems, and where entire enterprises operate with seamless AI integration. This vision is no longer a distant dream but a tangible reality being shaped by industry leaders at a pivotal event in London. The gathering at
What if a single technology could unlock financial access for millions while safeguarding billions in transactions across the globe? Artificial Intelligence (AI) is doing just that, transforming the financial services sector in ways that are both profound and urgent. In a world where digital banking is the norm, yet vast populations remain excluded from basic financial tools, AI emerges as
What happens when a loan is no longer a trip to the bank but a simple click during an online purchase? Picture this: a small business owner secures working capital directly through their accounting software, or a shopper splits a purchase into installments without ever speaking to a banker. This seamless access to credit, woven into everyday digital interactions, signals
Imagine a banking landscape where every customer interaction is tailored to individual needs, where financial advice feels personal, and where risks are anticipated before they even emerge. This is the reality South Africa’s major banks are crafting through customer data analytics, a technology that has become a linchpin for innovation in the financial sector. As digital platforms dominate the industry,
What does it take to capture the attention of the world’s wealthiest individuals flocking to a single desert oasis, and how does Visa plan to meet their expectations? In 2025, the UAE stands as the unrivaled magnet for high-net-worth individuals (HNWIs), drawing nearly 10,000 millionaires to its shores in a single year—the highest influx globally. Amid this unprecedented wealth migration,
