Diving into the world of Robotic Process Automation (RPA), we’re thrilled to sit down with Dominic Jainy, an IT professional whose deep expertise in artificial intelligence, machine learning, and blockchain offers a unique perspective on how emerging technologies are reshaping industries. With a passion for exploring innovative applications, Dominic has been at the forefront of integrating cutting-edge solutions into business
What happens when a banking giant in Southeast Asia joins forces with a global tech titan to revolutionize the financial landscape? Picture millions of customers experiencing seamless digital transactions, employees empowered by cutting-edge tools, and a bank fortified against ever-evolving cyber threats. Maybank, a leading financial institution in the ASEAN region, is making this vision a reality through a transformative
What happens when industrial giants, long focused on machinery and production, find themselves outpaced by a digital-first world? In 2025, the landscape for B2B industrial brands is shifting dramatically, with marketing emerging as the unexpected linchpin for survival and growth. Gone are the days when a simple catalog or a handshake at a trade show could seal a deal. Today,
Exploring the Core of B2B Customer Experience Divergence Imagine a multinational corporation struggling to retain key clients in different regions due to mismatched expectations—one market demands cutting-edge digital tools, while another prioritizes face-to-face trust-building, highlighting the complex challenge of navigating B2B customer experience (CX) across global markets. This scenario encapsulates the intricate difficulties businesses face in aligning their strategies with
In an era where enterprise connectivity demands unprecedented speed and reliability, the integration of cutting-edge technology into 5G networks has become a game-changer for businesses worldwide. Imagine a scenario where network downtime is slashed by over 20%, and complex operational challenges are resolved autonomously, without the need for constant human intervention. This is the promise of Ericsson’s latest innovation, as
In an era where technology is reshaping industries at an unprecedented pace, the insurance sector stands at a critical juncture with the integration of artificial intelligence (AI) promising transformative change. Recent projections from Gartner indicate that AI software spending in insurance is expected to soar to $15.9 billion by 2027, reflecting a robust compound annual growth rate of 18.2% over
Imagine a world where every interaction a customer has with a brand—whether through social media, a website, or a support call—feels seamless, personal, and perfectly timed. Yet, in today’s complex digital landscape, many businesses still confine customer experience (CX) to the realm of call centers, missing the broader potential of unified engagement. This roundup dives into the evolving definition of
Setting the Stage for a Shifting Market In today’s financial landscape, a startling trend emerges: a significant portion of adults under 40 are bypassing life insurance, a product once deemed essential for securing a family’s future. Data reveals that while 68% of this demographic acknowledges the importance of such coverage, actual adoption rates remain alarmingly low, signaling a profound shift
I’m thrilled to sit down with Lorenzo Ioan, the General Manager of RedClick, a dynamic player in the Irish property and casualty insurance market under the Generali Group. With a fresh brand identity established in 2024 and a powerful partnership with EIS, RedClick is paving the way for innovative, customer-focused insurance solutions. Today, we’ll dive into their journey, the strategic
What if software could build itself, adapting to errors and user needs in real time without a single line of code being manually written? In 2025, this isn’t science fiction—it’s the reality of AI-driven workflows reshaping the software development landscape. Across tech hubs and corporate boardrooms, developers and executives alike are witnessing a revolution where artificial intelligence doesn’t just assist
Imagine a sprawling data center managing billions of transactions daily, where every millisecond of delay can cost millions in lost opportunities. With global data traffic expected to triple over the next few years, the pressure on modern data centers to handle escalating workloads has never been more intense. Network efficiency stands as a cornerstone of scalability, yet traditional solutions like
In the fast-evolving landscape of technology, few stories capture the essence of resilience and innovation as vividly as that of Intuit, a $200 billion giant behind household names like QuickBooks, TurboTax, and Mailchimp. This company, long a leader in financial software, took a daring leap into the realm of generative artificial intelligence, only to stumble hard with its initial chatbot
