I’m thrilled to sit down with Dominic Jainy, a seasoned IT professional whose expertise spans artificial intelligence, machine learning, and blockchain. With a keen eye for how emerging technologies shape industries, Dominic brings a unique perspective to the evolving world of cybersecurity. Today, we’re diving into the recently updated OWASP Top 10 list for 2025, exploring the heightened focus on
Setting the Stage for AI-Driven Customer Service Transformation In today’s fast-paced digital landscape, businesses face mounting pressure to deliver seamless, personalized customer experiences (CX) across an ever-growing array of channels. With 81% of companies already integrating artificial intelligence into their contact centers, according to industry reports, the race to balance efficiency with empathy has never been more critical. Freshworks Inc.,
In an era where digital transformation dictates the pace of industrial progress, the convergence of blockchain and the Internet of Things (IoT) emerges as a game-changer for smart engineering systems. Imagine a sprawling smart city where every bridge, power grid, and factory operates with seamless efficiency, underpinned by real-time data and unbreakable security. This scenario is no longer just a
Despite pouring millions into customer relationship management (CRM) systems, life sciences organizations often find themselves grappling with a critical challenge: delivering timely, personalized, and compliant engagement to healthcare professionals (HCPs) and patients. A striking statistic reveals the depth of this issue—many companies report that up to 60% of their HCP interactions fail to meet personalization expectations due to outdated processes
Setting the Stage for Transformation In the heart of Australia’s bustling financial sector, a quiet revolution is underway, driven by artificial intelligence (AI), which has become a powerful force in reshaping the industry. With 72% of financial firms already harnessing AI tools, as reported by KPMG, the technology has shifted from a distant promise to a tangible force reshaping how
A staggering reality confronts businesses in the cloud computing landscape: studies reveal that over 50% of cloud resources are often overprovisioned, leading to billions in wasted spending annually, inflating operational costs, and undermining sustainability efforts. In an era where digital transformation is paramount, organizations grapple with the complexities of managing sprawling cloud environments, and the emergence of autonomous cloud optimization
Marketing teams today grapple with an overwhelming array of tasks, from data analysis to campaign execution, often bogged down by manual processes that drain time and resources, while efficiency can make or break success in this industry. A staggering amount of effort—sometimes up to 80% of campaign work—goes into repetitive, non-creative activities. This persistent challenge has paved the way for
In an era where digital transformation dictates the pace of business, a staggering 78% of global enterprises reported in a 2025 industry survey that their hiring processes have been fundamentally altered by technology over the past few years, underscoring a seismic shift in how companies approach talent acquisition. This rapid evolution is particularly evident through the integration of artificial intelligence
Picture a job seeker, diligently sending out dozens of applications each week, only to receive automated rejection emails or, worse, no response at all, as frustration mounts with entry-level positions demanding years of experience and polished resumes disappearing into a digital void. This scenario is not an isolated struggle but a widespread reality in today’s job market, where artificial intelligence
In an era where businesses are relentlessly pursuing efficiency and scalability, artificial intelligence (AI) has emerged as a transformative force in the outsourcing industry, redefining how companies operate on a global scale. With AI technologies streamlining complex processes and slashing operational costs, the outsourcing sector is witnessing an unprecedented shift toward automation and data-driven decision-making. This evolution is not just
In a rapidly evolving business landscape, Australian companies are locked in a high-stakes race to embrace digital transformation, with a staggering 84% of employers planning major digital overhauls within the next two years. Driven by the need to stay competitive in a global economy, this ambitious push is threatened by a critical challenge: a significant shortage of skilled talent. This
Setting the Stage for Legal Transformation In an era where corporate legal departments and law firms grapple with escalating workloads and shrinking budgets, a staggering 73% of legal teams are turning to automation to slash costs and boost efficiency, according to recent industry surveys. This seismic shift signals a profound transformation in how legal services are delivered, driven by the
