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Zendesk Boosts Customer Engagement with New Relay App for WhatsApp
September 4, 2024
Zendesk Boosts Customer Engagement with New Relay App for WhatsApp

Zendesk, a prominent customer service platform in Australia and New Zealand, has recently unveiled Relay, a cutting-edge application aimed at elevating customer communications through WhatsApp and SMS. This groundbreaking innovation is specifically designed to meet the growing consumer demand for

Is Salesforce’s New Office Policy a Step Back or Boost for Collaboration?
September 4, 2024
Is Salesforce’s New Office Policy a Step Back or Boost for Collaboration?

Salesforce, a behemoth in the tech industry, has recently shaken up its workforce with a significant policy change. Effective October 1, 2024, certain employees will be mandated to return to the office, reversing the company’s earlier stance on remote work.

Is Consent and CRM Leading the Future of Healthcare Data Management?
September 4, 2024
Is Consent and CRM Leading the Future of Healthcare Data Management?

Understanding the evolving landscape of data management is crucial, especially in sectors as sensitive and data-intensive as healthcare. Two significant elements shaping this landscape are user consent to cookies and data processing, and the adoption of Healthcare Customer Relationship Management

Crucial Tips for Selecting the Best CRM Software in 2024
September 4, 2024
Crucial Tips for Selecting the Best CRM Software in 2024

In the realm of modern business, Customer Relationship Management (CRM) systems have cemented their significance by enhancing customer interactions and optimizing operational workflows. As companies dive deeper into personalization in customer service, marketing, and sales, CRMs stand out as pivotal

Why Choose Composable CDPs for Better Customer Data Management?
September 3, 2024
Why Choose Composable CDPs for Better Customer Data Management?

Modern businesses face immense competitive pressures, requiring constant innovation in customer data management. One such innovative tool that has emerged is the Composable Customer Data Platform (CDP), designed to enhance data integration, customer insights, and overall performance. Let’s delve into

How Are AI and AR Transforming CRM Trends in 2024?
August 30, 2024
How Are AI and AR Transforming CRM Trends in 2024?

In the dynamic realm of Customer Relationship Management (CRM), technological innovations have always played a pivotal role. As we approach 2024, two technological advancements, Artificial Intelligence (AI) and Augmented Reality (AR), are significantly reshaping how businesses interact with and manage

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Zendesk Boosts Customer Engagement with New Relay App for WhatsApp
September 4, 2024
Zendesk Boosts Customer Engagement with New Relay App for WhatsApp

Zendesk, a prominent customer service platform in Australia and New Zealand, has recently unveiled Relay, a cutting-edge application aimed at elevating customer communications through WhatsApp and SMS. This groundbreaking innovation is specifically designed to meet the growing consumer demand for

Is Salesforce’s New Office Policy a Step Back or Boost for Collaboration?
September 4, 2024
Is Salesforce’s New Office Policy a Step Back or Boost for Collaboration?

Salesforce, a behemoth in the tech industry, has recently shaken up its workforce with a significant policy change. Effective October 1, 2024, certain employees will be mandated to return to the office, reversing the company’s earlier stance on remote work.

Is Consent and CRM Leading the Future of Healthcare Data Management?
September 4, 2024
Is Consent and CRM Leading the Future of Healthcare Data Management?

Understanding the evolving landscape of data management is crucial, especially in sectors as sensitive and data-intensive as healthcare. Two significant elements shaping this landscape are user consent to cookies and data processing, and the adoption of Healthcare Customer Relationship Management

Crucial Tips for Selecting the Best CRM Software in 2024
September 4, 2024
Crucial Tips for Selecting the Best CRM Software in 2024

In the realm of modern business, Customer Relationship Management (CRM) systems have cemented their significance by enhancing customer interactions and optimizing operational workflows. As companies dive deeper into personalization in customer service, marketing, and sales, CRMs stand out as pivotal

Why Choose Composable CDPs for Better Customer Data Management?
September 3, 2024
Why Choose Composable CDPs for Better Customer Data Management?

Modern businesses face immense competitive pressures, requiring constant innovation in customer data management. One such innovative tool that has emerged is the Composable Customer Data Platform (CDP), designed to enhance data integration, customer insights, and overall performance. Let’s delve into

How Are AI and AR Transforming CRM Trends in 2024?
August 30, 2024
How Are AI and AR Transforming CRM Trends in 2024?

In the dynamic realm of Customer Relationship Management (CRM), technological innovations have always played a pivotal role. As we approach 2024, two technological advancements, Artificial Intelligence (AI) and Augmented Reality (AR), are significantly reshaping how businesses interact with and manage

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