EasyPark Discloses Breach of “Non-Sensitive” Customer Data – Steps Taken to Address Incident

EasyPark, the parent company of RingGo and ParkMobile, recently announced a data breach involving “non-sensitive” customer information. The breach, discovered on December 10th, 2023, prompted the company to take immediate action and reach out to all affected customers. As EasyPark has approximately 45 million yearly users, the scale of the breach raises concerns about the security of customer data.

Discovery of the breach

On December 10th, EasyPark became aware of a breach in their system, which prompted an internal investigation. The company wasted no time, swiftly identifying the affected customers and initiating the process of notifying them about the incident. EasyPark’s proactive response demonstrates its commitment to transparency and customer trust.

Scopes of the breach

While EasyPark has a vast user base of around 45 million customers, the company did not provide specific details regarding the number of clients impacted by this particular breach. However, considering the scale of operations, the breach impacts a significant number of individuals and raises concerns about the security of their data.

Accessed information

The threat actors behind the breach were able to access some of the affected individuals’ contact information, including names, phone numbers, physical addresses, and email addresses. This type of information poses a risk to privacy and could potentially be used for targeted phishing or identity theft attempts. Additionally, EasyPark acknowledged that partial payment information was disclosed. However, they made it clear that this incomplete information cannot be used to make payments.

Data not accessed

Fortunately, the data breach did not compromise any parking data associated with EasyPark users. Information such as user location, vehicle registration details, and parking sessions remained secure. This limited scope of the breach is good news for users who were concerned about their parking history and location data being exposed.

Response and actions taken

As soon as EasyPark became aware of the breach, they promptly notified the appropriate authorities in Sweden, the UK, and Switzerland. In collaboration with external security experts, the company has further bolstered its security measures to prevent future breaches. EasyPark understands the importance of customer trust and has taken decisive steps to address this incident.

Market reach of the EasyPark Group

EasyPark Group is a major player in the parking industry, operating in over 4,000 cities globally. Their services are available in countries such as the United States, Germany, France, Australia, and Hungary. The wide reach of EasyPark emphasizes the need for robust security measures and constant vigilance to protect customer data across borders.

Apology and Commitment

EasyPark expressed sincere apologies to all affected customers for the inconvenience caused by the breach. The company reassured its customers that protecting their privacy and earning their trust is of utmost importance. EasyPark is committed to implementing stricter security protocols and continually improving their systems to prevent similar incidents in the future.

Vigilance against phishing attempts

In light of the breach, EasyPark advised customers to remain vigilant against phishing attempts, as they are unfortunately common in such situations. Phishing attacks often involve fraudulent emails or messages attempting to trick recipients into divulging sensitive information. EasyPark reminded customers to exercise caution when clicking on suspicious links or providing personal data through unfamiliar channels.

EasyPark’s disclosure of a breach involving “non-sensitive” customer data highlights the need for robust cybersecurity measures in the digital age. While personal information such as contact details was accessed, important payment and parking data remained secure. EasyPark has taken swift action to address the incident, notifying authorities and enhancing security measures with the help of external experts. The company remains committed to protecting customer privacy, earning their trust, and staying alert against emerging threats. By maintaining an open line of communication and emphasizing the importance of customer vigilance, EasyPark aims to rebuild confidence and ensure the security of its services moving forward.

Explore more

Why is LinkedIn the Go-To for B2B Advertising Success?

In an era where digital advertising is fiercely competitive, LinkedIn emerges as a leading platform for B2B marketing success due to its expansive user base and unparalleled targeting capabilities. With over a billion users, LinkedIn provides marketers with a unique avenue to reach decision-makers and generate high-quality leads. The platform allows for strategic communication with key industry figures, a crucial

Endpoint Threat Protection Market Set for Strong Growth by 2034

As cyber threats proliferate at an unprecedented pace, the Endpoint Threat Protection market emerges as a pivotal component in the global cybersecurity fortress. By the close of 2034, experts forecast a monumental rise in the market’s valuation to approximately US$ 38 billion, up from an estimated US$ 17.42 billion. This analysis illuminates the underlying forces propelling this growth, evaluates economic

How Will ICP’s Solana Integration Transform DeFi and Web3?

The collaboration between the Internet Computer Protocol (ICP) and Solana is poised to redefine the landscape of decentralized finance (DeFi) and Web3. Announced by the DFINITY Foundation, this integration marks a pivotal step in advancing cross-chain interoperability. It follows the footsteps of previous successful integrations with Bitcoin and Ethereum, setting new standards in transactional speed, security, and user experience. Through

Embedded Finance Ecosystem – A Review

In the dynamic landscape of fintech, a remarkable shift is underway. Embedded finance is taking the stage as a transformative force, marking a significant departure from traditional financial paradigms. This evolution allows financial services such as payments, credit, and insurance to seamlessly integrate into non-financial platforms, unlocking new avenues for service delivery and consumer interaction. This review delves into the

Certificial Launches Innovative Vendor Management Program

In an era where real-time data is paramount, Certificial has unveiled its groundbreaking Vendor Management Partner Program. This initiative seeks to transform the cumbersome and often error-prone process of insurance data sharing and verification. As a leader in the Certificate of Insurance (COI) arena, Certificial’s Smart COI Network™ has become a pivotal tool for industries relying on timely insurance verification.