b2b-daily
Home | IT | Robotic Process Automation In IT

Aviva Enhances Adviser Platform with Robotic Automation

Avatar photo
by Laila Rodriguez
May 15, 2024
Aviva Enhances Adviser Platform with Robotic Automation

In a significant move within the insurance and financial services sector, Aviva has made strides towards the future by implementing Robotic Process Automation (RPA) to substantially improve its adviser platform. This cutting-edge automation aims to simplify the complex and time-consuming tasks of client and asset transitions, which have traditionally been labor-intensive aspects of the advisory business. The new service, designed with valuable insights from advisory firms, ensures a seamless transfer process for clients and advisors alike, reducing administrative burdens and allowing for more efficient operations.

Engagement with advisory firms has been pivotal for Aviva, which anticipates increased adoption of the RPA-enabled service in the months to come. The adoption underscores a sweeping trend in leveraging technology to enhance business processes and service delivery. Aviva’s RPA integration is expected to reach full functionality within their platform by year’s end, as Al Ward, the head of Aviva’s adviser platform, asserts the collaborative spirit in which these technological advancements have been pursued for the greater good of efficiency and client service.

Industry Response and Talent Imbalance

Aviva is revolutionizing its adviser platform with the adoption of Robotic Process Automation (RPA), aiming to streamline the tedious process of client and asset transfers. This technology-driven innovation, informed by insights from advisory firms, enhances efficiency by simplifying a traditionally strenuous process for both clients and advisors. The initiative promises a reduction in administrative tasks and smoother operations.

The engagement of advisory firms was crucial to Aviva’s strategy, reflecting a broader industry tendency to harness tech in reinventing service delivery. Al Ward, head of Aviva’s adviser platform, highlighted the cooperative approach in deploying these tech advancements, which are slated to be fully operational on their platform by year’s end. With its forward-thinking move, Aviva foresees a rise in the utilization of its RPA-powered service, driving forward efficiency and client satisfaction in the financial services sector.

InsurTech

Explore more

What Guardrails Make AI Safe for UK HR Decisions?
April 28, 2026

Lead: The Moment a Black Box Decides Pay and Potential A single unseen line of code can tilt a shortlist, nudge a rating, and quietly reroute a career overnight, while no one in the room can say exactly why the machine chose that path. Picture a candidate rejected by an algorithm later winning an unfair discrimination claim; the tribunal asks

Is AI Fueling Skillfishing, and How Can Hiring Fight Back?
April 28, 2026

The Hook: A Resume That Worked Too Well Lights blink on dashboards, projects stall, and the new hire with the flawless resume misses the mark before week two reveals the gap between performance theater and real work. The manager rereads the portfolio and wonders how the interview panel missed the warning signs, while the team quietly picks up the slack

Choose the Best E-Commerce Analytics Tools for 2026
April 28, 2026

Headline: Signals to Strategy—How Unified Analytics, Behavior Insight, and Discovery Engines Realign Retail Growth The Setup: Why Analytics Choices Decide Growth Now Budgets are sprinting ahead of confidence as acquisition costs climb, margins compress, and shoppers glide between marketplaces and storefronts faster than teams can reconcile the numbers that explain why performance shifted and where money should move next. The

Can One QR Code Connect Central Asia to Global Payments?
April 28, 2026

Lead A single black-and-white square at a market stall in Almaty now hints at a borderless checkout, where a traveler’s scan can settle tabs from Silk Road bazaars to Shanghai boutiques without a second thought.Street vendors wave customers forward, hotel clerks lean on speed, and tourists expect the same tap-and-go ease they know at home—only now the bridge runs through

AI Detection in 2026: Tools, Metrics, and Human Checks
April 28, 2026

Introduction Seemingly flawless emails, essays, and research reports glide across desks polished to a mirror sheen by unseen algorithms that stitch sources, tidy syntax, and mimic cadence so persuasively that even confident readers second-guess their instincts and reach for proof beyond gut feeling. That uncertainty is not a mere curiosity; it touches grading standards, editorial due diligence, grant fairness, and