
With decades of experience helping organizations navigate change through technology, HRTech expert Ling-yi Tsai offers a crucial perspective on one of today’s most pressing workplace challenges: the hidden costs of chronic illness. As companies grapple with retention and productivity, Tsai’s

With decades of experience helping organizations navigate change through technology, HRTech expert Ling-yi Tsai offers a crucial perspective on one of today’s most pressing workplace challenges: the hidden costs of chronic illness. As companies grapple with retention and productivity, Tsai’s

In the modern workplace’s relentless drive to empower employees and dismantle the structures of micromanagement, a far quieter and more insidious management style has taken root, often disguised as trust and autonomy. This approach, where leaders step back to let
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The debate surrounding Return to Office (RTO) policies has intensified post-pandemic, with businesses and employees often finding themselves at odds over the best working arrangements. While companies push for employees to return to physical offices citing productivity and team cohesion,

Burnout and poor mental health are pervasive issues plaguing the hospitality sector, impacting both shift workers and managers alike. A recent survey conducted by Planday involving 2,000 shift workers and 250 hospitality managers shed light on the severity and widespread
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The debate surrounding Return to Office (RTO) policies has intensified post-pandemic, with businesses and employees often finding themselves at odds over the best working arrangements. While companies push for employees to return to physical offices citing productivity and team cohesion,

In today’s fast-paced business environment, the importance of investing in learning and development (L&D) for HR leaders and their teams cannot be overstated. HR leaders must incorporate L&D strategies not just for employees but also to enhance their own abilities.

For years, the measure of an employee’s alignment with their organization’s goals was simple: follow instructions, meet deadlines, and prioritize productivity. This form of engagement meant that employees’ identity was tightly bound to their capacity to help achieve the company’s

Employee recognition is an essential leadership skill that significantly impacts engagement, motivation, and retention within organizations. By strategically implementing recognition practices, leaders can foster a thriving workplace culture where employees feel appreciated and motivated. The importance of recognition cannot be

In today’s competitive market, customer service has emerged as a vital differentiator for businesses of all sizes. With rapid advancements in artificial intelligence (AI), it offers a powerful opportunity to enhance customer interactions and streamline service processes. However, many small

Burnout and poor mental health are pervasive issues plaguing the hospitality sector, impacting both shift workers and managers alike. A recent survey conducted by Planday involving 2,000 shift workers and 250 hospitality managers shed light on the severity and widespread
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