Navigating the New Norm: HR Leaders Tackle Evolving Employee Expectations and Workplace Challenges

The modern workplace is in a constant state of flux, with new technologies emerging, changing customer and employee expectations, and a growing emphasis on sustainability. As a result, HR leaders face an ever-increasing number of challenges to keep up with these changes. A new study, conducted by Oracle, has found that 90% of HR leaders are finding it increasingly difficult to navigate the constant change of the workplace. In this article, we’ll examine the key findings of the study, the difficulties facing HR leaders today, and how they can address these challenges.

The Difficulties Facing HR Leaders

A recent study has found that HR leaders are facing several key challenges. The survey revealed that 37% of HR leaders are having difficulty attracting and retaining top talent, while 34% are struggling to reskill their workforce. Additionally, 31% reported having trouble keeping up with high employee expectations. These results suggest that HR leaders are facing multiple interconnected challenges that require strategic planning and implementation to address.

Improving the Employee Experience

A significant concern for HR leaders is improving the employee experience within their organization. As a result, 70% of HR leaders say that their organization could do more to improve the employee experience. In this regard, HR leaders can focus on various areas such as:

– Creating a culture of care, inclusivity, and appreciation.
– Providing more opportunities for learning and development.
– Offering flexible work arrangements.
– Enhancing internal communications and collaboration.
– Providing access to employee wellness programs.

By prioritizing these areas, HR leaders can contribute to a better work environment, foster employee engagement, and increase job satisfaction.

Factors Contributing to HR Challenges

The cost of living is a major contributor to the challenges faced by HR leaders today. According to Siobhan Wilson, UK Country Leader at Oracle, the cost of living adds to HR’s existing difficulties. Over a period of time, the cost of living has substantially increased in various regions, making it harder for employees to feel financially secure. Apart from this, the pandemic has also added to the challenges of HR leaders, resulting in remote work policies, economic instability, and a completely new work culture. These factors create more scope for managing employee expectations and productivity.

Employee concerns were also revealed by the study, which HR leaders need to pay attention to. The survey found that half of the employees were worried about job stability, while 61% feared they might have to reduce their standard of living. These concerns have further affected their behavior, as 89% of the employees said they would be willing to leave a job that does not meet their expectations, even during an economic downturn.

Meeting Employee Expectations

One of the critical factors in retaining employees is to meet their expectations. The study found that 65% of the employees were looking for a salary raise to meet the inflation rate. Additionally, 40% were seeking more flexible work options, and 34% were seeking more learning and development opportunities. HR leaders can address these concerns by finding ways to retain top talent through benefits, providing promotional opportunities, and ensuring that pay packages stay in line with market rates.

The Role of Technology in HR

Technology plays a significant role in managing the HR challenges faced by organizations today. Digital transformation of HR infrastructure can help companies achieve better employee engagement, more effective talent management, and the automation of repetitive tasks. By leveraging technology and implementing HR software solutions, HR leaders can gain access to relevant employee data, automate processes, and enhance communication with employees. The use of technology can also aid in gathering and analyzing information to make informed decisions based on data, allowing them to create data-driven policies for employee management.

The Survey Details

Oracle’s study surveyed the opinions of 3,000 working adults, with 1,000 respondents each from the United States, the United Kingdom, and Australia. Half of the respondents were HR decision-makers, and the other half included employees from various sectors. The survey was conducted between March and April 2022. By conducting such a comprehensive study, HR leaders can gain insights into various demographics in their industry, helping them address specific concerns and develop tailor-made strategies to tackle them.

The Oracle study shows that HR leaders face many challenges in today’s workplace, including ever-evolving employee and customer expectations, new technology and skill requirements, the high cost of living, and the impact of the pandemic. By working closely with employees, HR leaders can act on the study’s results and make meaningful changes within their organizations. While HR leaders cannot solve all these issues at once, understanding and prioritizing the concerns highlighted in the Oracle study can prove to be a good starting point. With an eye towards the future, HR leaders can play a central role in navigating the changing workplace as companies move forward in the ever-changing business landscape.

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