Embracing the Japanese “Pointing and Calling” Method: Reducing Unconscious Bias for Fairer and More Effective Interviews

The transportation industry is known for emphasizing safety and efficiency. The Japanese railway system is one of the most respected and admired in the world, largely due to the implementation of the “pointing and calling” method. This method is a safety protocol used to ensure that trains operate safely, reducing the risk of human error. This article explores how the pointing and calling method can be applied in interviews to minimize the impact of unconscious bias on decision-making.

Understanding the Pointing and Calling Method

The pointing and calling method involves train drivers and station staff verbally confirming the position of signals, doors, and other critical components before departure. The method encourages individuals to focus on their tasks, reducing the risk of errors. For example, a train driver points at a signal and calls out the status of the signal at the same time, helping to ensure that the signal has been checked.

Benefits of the Pointing and Calling Method

The pointing and calling method is widely recognized as a key factor in the high level of safety and efficiency in the Japanese railway system. Pilots, healthcare professionals, and other industries have adopted the method and reported positive results. By confirming the position of signals, doors, and other critical components, individuals are more likely to avoid mistakes and make correct decisions, reducing the risk of accidents and errors.

Influencing Other Industries to Adopt the Method

The pointing and calling method is recognized as an effective technique to improve safety and efficiency. As a result, various industries have adopted this method, including healthcare, aviation, and construction. For instance, doctors use this method to minimize medical errors, and construction workers use it to confirm the placement of equipment and tools. The method has had a positive impact on these industries by reducing the risk of accidents and errors.

Unconscious Bias in Interviews

Unconscious biases are the beliefs we hold that affect our judgments and decisions. These biases can have an impact on the hiring process, leading to unfair decisions. Common triggers for bias during an interview include appearance, accent, and background. Such biases can lead to missing out on talented candidates that do not fit the interviewer’s preconceived notions or preferences.

“Pointing and calling” technique can be utilized during an interview to reduce bias and improve accuracy. By using this method, interviewers can identify unconscious biases and confirm important components before making a decision. For instance, interviewers can confirm a candidate’s skills and experiences by pointing and calling out their achievements, thereby reducing the risk of neglecting viable candidates. By adopting this technique, interviewers can be confident in their decision-making process and ensure they have carefully assessed all critical components before finalizing a decision.

Benefits of Using Pointing and Calling Method in Interviews

By adopting the pointing and calling method in interviews, interviewers can improve the accuracy and fairness of their decisions. The method allows interviewers to focus on the task at hand, reducing the risk of errors. By actively identifying and checking critical components, interviewers can reduce the impact of unconscious biases on decision-making. Adopting the pointing and calling method shows a commitment to fairness and inclusivity, helping to build a positive reputation for the company, and attracting a more diverse pool of candidates.

The transportation industry and other industries have long recognized the importance of safety and efficiency. The pointing and calling method has become a standard practice, helping to reduce the risk of human error. By adopting even one of these “pointing and calling” techniques in interviews, interviewers can improve the accuracy and fairness of their decisions, reducing the impact of unconscious biases on the hiring process. This approach will lead to a positive reputation for the company, attracting more diverse and talented candidates, and building a culture of inclusivity.

Explore more

Microsoft Dynamics 365 Finance Transforms Retail Operations

In today’s hyper-competitive retail landscape, success hinges on more than just offering standout products or unbeatable prices—it requires flawless operational efficiency and razor-sharp financial oversight to keep pace with ever-shifting consumer demands. Retailers face mounting pressures, from managing multi-channel sales to navigating complex supply chains, all while ensuring profitability remains intact. Enter Microsoft Dynamics 365 Finance (D365 Finance), a cloud-based

How Does Microsoft Dynamics 365 AI Transform Business Systems?

In an era where businesses are grappling with unprecedented volumes of data and the urgent need for real-time decision-making, the integration of Artificial Intelligence (AI) into enterprise systems has become a game-changer. Consider a multinational corporation struggling to predict inventory shortages before they disrupt operations, or a customer service team overwhelmed by repetitive inquiries that slow down their workflow. These

Will AI Replace HR? Exploring Threats and Opportunities

Setting the Stage for AI’s Role in Human Resources The rapid integration of artificial intelligence (AI) into business operations has sparked a critical debate within the human resources (HR) sector: Is AI poised to overhaul the traditional HR landscape, or will it serve as a powerful ally in enhancing workforce management? With over 1 million job cuts reported in a

Trend Analysis: AI in Human Capital Management

Introduction to AI in Human Capital Management A staggering 70% of HR leaders report that artificial intelligence has already transformed their approach to workforce management, according to recent industry surveys, marking a pivotal shift in Human Capital Management (HCM). This rapid integration of AI moves HR from a traditionally administrative function to a strategic cornerstone in today’s fast-paced business environment.

How Can Smart Factories Secure Billions of IoT Devices?

In the rapidly evolving landscape of Industry 4.0, smart factories stand as a testament to the power of interconnected systems, where machines, data, and human expertise converge to redefine manufacturing efficiency. However, with this remarkable integration comes a staggering statistic: the number of IoT devices, a cornerstone of these factories, is projected to grow from 19.8 billion in 2025 to