Embracing the Japanese “Pointing and Calling” Method: Reducing Unconscious Bias for Fairer and More Effective Interviews

The transportation industry is known for emphasizing safety and efficiency. The Japanese railway system is one of the most respected and admired in the world, largely due to the implementation of the “pointing and calling” method. This method is a safety protocol used to ensure that trains operate safely, reducing the risk of human error. This article explores how the pointing and calling method can be applied in interviews to minimize the impact of unconscious bias on decision-making.

Understanding the Pointing and Calling Method

The pointing and calling method involves train drivers and station staff verbally confirming the position of signals, doors, and other critical components before departure. The method encourages individuals to focus on their tasks, reducing the risk of errors. For example, a train driver points at a signal and calls out the status of the signal at the same time, helping to ensure that the signal has been checked.

Benefits of the Pointing and Calling Method

The pointing and calling method is widely recognized as a key factor in the high level of safety and efficiency in the Japanese railway system. Pilots, healthcare professionals, and other industries have adopted the method and reported positive results. By confirming the position of signals, doors, and other critical components, individuals are more likely to avoid mistakes and make correct decisions, reducing the risk of accidents and errors.

Influencing Other Industries to Adopt the Method

The pointing and calling method is recognized as an effective technique to improve safety and efficiency. As a result, various industries have adopted this method, including healthcare, aviation, and construction. For instance, doctors use this method to minimize medical errors, and construction workers use it to confirm the placement of equipment and tools. The method has had a positive impact on these industries by reducing the risk of accidents and errors.

Unconscious Bias in Interviews

Unconscious biases are the beliefs we hold that affect our judgments and decisions. These biases can have an impact on the hiring process, leading to unfair decisions. Common triggers for bias during an interview include appearance, accent, and background. Such biases can lead to missing out on talented candidates that do not fit the interviewer’s preconceived notions or preferences.

“Pointing and calling” technique can be utilized during an interview to reduce bias and improve accuracy. By using this method, interviewers can identify unconscious biases and confirm important components before making a decision. For instance, interviewers can confirm a candidate’s skills and experiences by pointing and calling out their achievements, thereby reducing the risk of neglecting viable candidates. By adopting this technique, interviewers can be confident in their decision-making process and ensure they have carefully assessed all critical components before finalizing a decision.

Benefits of Using Pointing and Calling Method in Interviews

By adopting the pointing and calling method in interviews, interviewers can improve the accuracy and fairness of their decisions. The method allows interviewers to focus on the task at hand, reducing the risk of errors. By actively identifying and checking critical components, interviewers can reduce the impact of unconscious biases on decision-making. Adopting the pointing and calling method shows a commitment to fairness and inclusivity, helping to build a positive reputation for the company, and attracting a more diverse pool of candidates.

The transportation industry and other industries have long recognized the importance of safety and efficiency. The pointing and calling method has become a standard practice, helping to reduce the risk of human error. By adopting even one of these “pointing and calling” techniques in interviews, interviewers can improve the accuracy and fairness of their decisions, reducing the impact of unconscious biases on the hiring process. This approach will lead to a positive reputation for the company, attracting more diverse and talented candidates, and building a culture of inclusivity.

Explore more

AI Redefines the Data Engineer’s Strategic Role

A self-driving vehicle misinterprets a stop sign, a diagnostic AI misses a critical tumor marker, a financial model approves a fraudulent transaction—these catastrophic failures often trace back not to a flawed algorithm, but to the silent, foundational layer of data it was built upon. In this high-stakes environment, the role of the data engineer has been irrevocably transformed. Once a

Generative AI Data Architecture – Review

The monumental migration of generative AI from the controlled confines of innovation labs into the unpredictable environment of core business operations has exposed a critical vulnerability within the modern enterprise. This review will explore the evolution of the data architectures that support it, its key components, performance requirements, and the impact it has had on business operations. The purpose of

Is Data Science Still the Sexiest Job of the 21st Century?

More than a decade after it was famously anointed by Harvard Business Review, the role of the data scientist has transitioned from a novel, almost mythical profession into a mature and deeply integrated corporate function. The initial allure, rooted in rarity and the promise of taming vast, untamed datasets, has given way to a more pragmatic reality where value is

Trend Analysis: Digital Marketing Agencies

The escalating complexity of the modern digital ecosystem has transformed what was once a manageable in-house function into a specialized discipline, compelling businesses to seek external expertise not merely for tactical execution but for strategic survival and growth. In this environment, selecting a marketing partner is one of the most critical decisions a company can make. The right agency acts

AI Will Reshape Wealth Management for a New Generation

The financial landscape is undergoing a seismic shift, driven by a convergence of forces that are fundamentally altering the very definition of wealth and the nature of advice. A decade marked by rapid technological advancement, unprecedented economic cycles, and the dawn of the largest intergenerational wealth transfer in history has set the stage for a transformative era in US wealth