Embracing the Japanese “Pointing and Calling” Method: Reducing Unconscious Bias for Fairer and More Effective Interviews

The transportation industry is known for emphasizing safety and efficiency. The Japanese railway system is one of the most respected and admired in the world, largely due to the implementation of the “pointing and calling” method. This method is a safety protocol used to ensure that trains operate safely, reducing the risk of human error. This article explores how the pointing and calling method can be applied in interviews to minimize the impact of unconscious bias on decision-making.

Understanding the Pointing and Calling Method

The pointing and calling method involves train drivers and station staff verbally confirming the position of signals, doors, and other critical components before departure. The method encourages individuals to focus on their tasks, reducing the risk of errors. For example, a train driver points at a signal and calls out the status of the signal at the same time, helping to ensure that the signal has been checked.

Benefits of the Pointing and Calling Method

The pointing and calling method is widely recognized as a key factor in the high level of safety and efficiency in the Japanese railway system. Pilots, healthcare professionals, and other industries have adopted the method and reported positive results. By confirming the position of signals, doors, and other critical components, individuals are more likely to avoid mistakes and make correct decisions, reducing the risk of accidents and errors.

Influencing Other Industries to Adopt the Method

The pointing and calling method is recognized as an effective technique to improve safety and efficiency. As a result, various industries have adopted this method, including healthcare, aviation, and construction. For instance, doctors use this method to minimize medical errors, and construction workers use it to confirm the placement of equipment and tools. The method has had a positive impact on these industries by reducing the risk of accidents and errors.

Unconscious Bias in Interviews

Unconscious biases are the beliefs we hold that affect our judgments and decisions. These biases can have an impact on the hiring process, leading to unfair decisions. Common triggers for bias during an interview include appearance, accent, and background. Such biases can lead to missing out on talented candidates that do not fit the interviewer’s preconceived notions or preferences.

“Pointing and calling” technique can be utilized during an interview to reduce bias and improve accuracy. By using this method, interviewers can identify unconscious biases and confirm important components before making a decision. For instance, interviewers can confirm a candidate’s skills and experiences by pointing and calling out their achievements, thereby reducing the risk of neglecting viable candidates. By adopting this technique, interviewers can be confident in their decision-making process and ensure they have carefully assessed all critical components before finalizing a decision.

Benefits of Using Pointing and Calling Method in Interviews

By adopting the pointing and calling method in interviews, interviewers can improve the accuracy and fairness of their decisions. The method allows interviewers to focus on the task at hand, reducing the risk of errors. By actively identifying and checking critical components, interviewers can reduce the impact of unconscious biases on decision-making. Adopting the pointing and calling method shows a commitment to fairness and inclusivity, helping to build a positive reputation for the company, and attracting a more diverse pool of candidates.

The transportation industry and other industries have long recognized the importance of safety and efficiency. The pointing and calling method has become a standard practice, helping to reduce the risk of human error. By adopting even one of these “pointing and calling” techniques in interviews, interviewers can improve the accuracy and fairness of their decisions, reducing the impact of unconscious biases on the hiring process. This approach will lead to a positive reputation for the company, attracting more diverse and talented candidates, and building a culture of inclusivity.

Explore more

Agentic AI Redefines the Software Development Lifecycle

The quiet hum of servers executing tasks once performed by entire teams of developers now underpins the modern software engineering landscape, signaling a fundamental and irreversible shift in how digital products are conceived and built. The emergence of Agentic AI Workflows represents a significant advancement in the software development sector, moving far beyond the simple code-completion tools of the past.

Is AI Creating a Hidden DevOps Crisis?

The sophisticated artificial intelligence that powers real-time recommendations and autonomous systems is placing an unprecedented strain on the very DevOps foundations built to support it, revealing a silent but escalating crisis. As organizations race to deploy increasingly complex AI and machine learning models, they are discovering that the conventional, component-focused practices that served them well in the past are fundamentally

Agentic AI in Banking – Review

The vast majority of a bank’s operational costs are hidden within complex, multi-step workflows that have long resisted traditional automation efforts, a challenge now being met by a new generation of intelligent systems. Agentic and multiagent Artificial Intelligence represent a significant advancement in the banking sector, poised to fundamentally reshape operations. This review will explore the evolution of this technology,

Cooling Job Market Requires a New Talent Strategy

The once-frenzied rhythm of the American job market has slowed to a quiet, steady hum, signaling a profound and lasting transformation that demands an entirely new approach to organizational leadership and talent management. For human resources leaders accustomed to the high-stakes war for talent, the current landscape presents a different, more subtle challenge. The cooldown is not a momentary pause

What If You Hired for Potential, Not Pedigree?

In an increasingly dynamic business landscape, the long-standing practice of using traditional credentials like university degrees and linear career histories as primary hiring benchmarks is proving to be a fundamentally flawed predictor of job success. A more powerful and predictive model is rapidly gaining momentum, one that shifts the focus from a candidate’s past pedigree to their present capabilities and