In a significant move towards enhancing the care experience for individuals dealing with cancer, renowned insurtech company FINEOS has joined forces with Osara Health, a leading provider of virtual care solutions. This strategic partnership aims to revolutionize the support provided to cancer patients, bringing about positive outcomes and faster recovery. By leveraging their respective expertise, FINEOS and Osara Health anticipate an increase in the utilization of voluntary critical illness products and supplemental insurance offerings, bridging the gap between diagnosis and receiving support.
Anticipated benefits
The collaboration between FINEOS and Osara Health holds great promise for cancer patients and the insurance industry as a whole. By integrating their solutions, they aim to facilitate improved utilization of voluntary critical illness products and supplemental insurance offerings. This, in turn, will enable individuals to receive comprehensive support and care, leading to better health outcomes and enhanced overall well-being.
Reducing Diagnosis-to-Support Time
One of the primary objectives of this partnership is to minimize the time gap between cancer diagnosis and receiving the necessary support. The aim is to reduce this gap by three months, ensuring that individuals dealing with cancer can access appropriate care and resources at the earliest possible stage. By doing so, FINEOS and Osara Health hope to expedite the recovery process and empower patients to return to work faster, thereby improving their quality of life.
Success of the Cancer Coach Initiative
Osara Health’s Cancer Coach initiative has already showcased impressive results in an Australian study. This program has not only improved overall return-to-work rates by an astounding 73%, but it has also significantly reduced the average time to return to work by 16.5 weeks. These outcomes demonstrate the effectiveness of Osara Health’s approach in bridging the gap between cancer diagnosis and a successful return to work.
Tailored and digital experience
Participation in Osara Health’s program is based on physician diagnosis codes linked to cancer and critical illness coverage. This unique approach ensures a tailored and digital experience that aligns with individual needs. By leveraging this data-driven approach, cancer patients can benefit from personalized support, educational resources, and virtual care, all in a user-friendly and accessible manner.
Extending support to caregivers
Recognizing the crucial role that caregivers play in the lives of cancer patients, this partnership extends its support beyond patients themselves. Osara Health’s initiative acknowledges the importance of enabling caregivers to maintain employment and productivity throughout the cancer journey. By providing them with the tools and resources they need, FINEOS and Osara Health aim to alleviate the burdens faced by caregivers and enhance their well-being.
Immediate support for cancer patients
Chuck Johnston, Chief Marketing Officer of FINEOS, emphasized the significance of providing immediate support to individuals with a cancer diagnosis. He expressed confidence in the alliance with Osara Health, highlighting how their collaboration would ensure that no one is left without the support they need. By acting swiftly, FINEOS and Osara Health strive to empower cancer patients from the moment of diagnosis, enabling them to benefit from comprehensive and personalized care experiences.
Collaboration for faster care access
According to Tim Atkins, COO and co-founder of Osara Health, this partnership symbolizes the collaborative efforts of two industry experts coming together with the shared goal of facilitating faster access to care. Being experts in the virtual care and behavior change fields specific to cancer, FINEOS and Osara Health aim to deliver an unparalleled experience for individuals dealing with cancer and their caregivers. By leveraging their expertise and resources, they strive to remove barriers to care and provide seamless access to the necessary support.
Streamlining Administrative Processes
The integration of FINEOS and Osara Health’s solutions also offers benefits for insurers themselves. Many insurance partners have recognized the potential of such integrations in streamlining the administrative experience for claims teams. By simplifying processes, minimizing paperwork, and leveraging digital solutions, insurers can provide more efficient and effective support to their policyholders, ultimately improving the overall claim management experience.
The partnership between FINEOS and Osara Health represents a significant advancement in cancer care and support. By combining their expertise, these industry leaders aim to bridge the gap between cancer diagnosis and receiving support, enabling individuals to return to work faster and achieve better health outcomes. With an emphasis on tailored and digital experiences, virtual care expertise, and caregiver support, FINEOS and Osara Health are set to revolutionize the cancer care experience. As this collaboration unfolds, it promises to bring about positive change, empowering and improving the lives of countless individuals dealing with cancer, and propelling the insurance industry towards a more compassionate and efficient future.