In today’s fast-paced world, customer experience organizations are constantly striving to stay ahead and meet the evolving expectations of their customers. Moreover, the rapid development and advancements in
In March 2023, Group-IB’s Threat Intelligence team made a significant revelation as they delved into the clandestine world of farnetwork, an elusive threat actor linked to five notorious
In a crippling blow to Australian shipping giant DP World, a recent cyberattack has caused significant disruptions at major ports across the country. While the exact nature of
BrickLink, a popular online marketplace for Lego sets and parts owned by the Lego Group, recently faced a cyberattack that compromised the security of some user accounts. After
The Industrial and Commercial Bank of China (ICBC), the largest bank in the country, has fallen victim to a massive ransomware attack that has sent shockwaves throughout the
In today’s highly competitive business landscape, customer-centricity has become a defining factor for success. Brands that prioritize the needs and preferences of their customers, staying invested, agile, and
In today’s rapidly evolving business landscape, organizations across various industries strive to stay ahead of the competition and deliver exceptional customer experiences. One key factor that separates successful
In the latest campaign, the notorious Ducktail malware is making waves by targeting marketing professionals in the fashion industry. This sophisticated malware aims to infiltrate their systems and
In the world of law firms, Allen & Overy holds a prestigious position as one of the UK’s esteemed “Magic Circle” firms. However, recent events have brought the
In today’s fast-paced and highly competitive customer service landscape, businesses are constantly seeking ways to enhance the effectiveness of their contact centers and improve customer satisfaction. One technology
The holiday season is a crucial time for businesses to drive sales and engage with their customers. To make the most of this opportunity, it is essential to
In the realm of modern marketing, businesses are constantly seeking innovative approaches to connect with their target audience and drive tangible results. One such strategy that has gained
