Customer Experience (CX)
While much of the focus for leveraging AI-based technologies to enhance customer experience has been centered on consumer-facing companies, B2B companies will inevitably need to implement many of
August 23, 2024
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AI and ML
Artificial intelligence (AI) has rapidly evolved to play a crucial role in modern industries, reshaping security measures, customer experiences, and overall operational efficiency. By 2024, AI’s influence has
August 20, 2024
Cyber Security
The 2024 Paris Olympic Games not only promised thrilling sports action but also set a monumental stage for cybersecurity defense. With nearly three years of diligent preparation, French
August 20, 2024
Cyber Security
The recent cyberattack on Toyota’s U.S. branch orchestrated by the hacker group ZeroSevenGroup has led to the leak of approximately 240 GB of sensitive information, now circulating on
August 20, 2024
Customer Experience (CX)
The emergence of conversational AI is changing how businesses interact with their customers. By leveraging advanced natural language processing (NLP), automatic speech recognition (ASR), and machine learning (ML),
August 20, 2024
ABM Marketing Technology
FullThrottle Technologies, LLC, recognized for its innovative first-party data-powered technology, has recently been awarded the prestigious “Best Advertising Measurement Platform” by MarTech Breakthrough in their 7th annual awards.
August 19, 2024
Customer Experience (CX)
The landscape of customer experience (CX) is rapidly evolving, driven by the profound impact of Artificial Intelligence (AI). From personalization to predictive analytics, AI is revolutionizing how businesses
August 15, 2024
Cyber Security
The latest revelation about a critical vulnerability in 1Password 8 for Mac has sent waves through the cybersecurity community, bringing to light a potentially severe security flaw designated
August 15, 2024
Customer Experience (CX)
BuzzRx, a free prescription discount service, has partnered with QuestionPro to enhance its customer experience (CX) programs, aiming to significantly elevate the quality of service offered to its
August 14, 2024
Customer Experience (CX)
Customer retention is the cornerstone of any successful business looking to achieve sustainable growth. By focusing on retaining existing customers, businesses can build a loyal customer base, reduce
August 12, 2024
Cyber Security
Researchers from JPCERT have unveiled a groundbreaking technique known as “Smali Gadget Injection,” which promises to revolutionize the dynamic analysis of Android malware. This innovative method offers a
August 9, 2024
Cyber Security
Mobile Guardian, a UK-based device management software provider, recently faced a significant cybersecurity incident that has highlighted critical vulnerabilities within educational technology infrastructures. This breach affected approximately 13,000
August 8, 2024