Cyber Security
In a coordinated effort to reinforce the security of web applications, the US Cybersecurity and Infrastructure Security Agency (CISA) and the Federal Bureau of Investigation (FBI) have issued
September 19, 2024
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Cyber Security
In a bold but necessary move, Doctor Web (Dr.Web), a prominent Russian cybersecurity firm specializing in antivirus software, took the drastic measure of disconnecting its servers to protect
September 19, 2024
Cyber Security
In the age where personal data is only a few clicks away, cybercriminals are finding innovative ways to exploit this information for nefarious purposes. One such method that
September 19, 2024
Cyber Security
Email security breaches are an escalating threat to critical infrastructure (CI) organizations. Here we delve into the nature of these threats, the rising trends, and the necessary measures
September 19, 2024
Cyber Security
The US government has intensified its efforts to curb the unauthorized use of commercial spyware, with particular focus on the actions taken against Intellexa, a controversial spyware manufacturer.
September 19, 2024
Cyber Security
When Ghost, an encrypted messaging service used by criminals, was brought down by international law enforcement agencies, it underscored the growing complexity and necessity of cooperation required to
September 19, 2024
Customer Experience (CX)
Businesses today face mounting pressure to enhance their customer experience (CX). CX quality is at an all-time low, prompting companies to scramble for solutions that can combat rising
September 18, 2024
Customer Experience (CX)
Creating a compelling customer experience is more than just providing good service; it’s about crafting memorable interactions that foster loyalty, increase sales, and drive business growth. This was
September 18, 2024
Cyber Security
In today’s world, mobile banking is a convenience many cannot live without. However, with this convenience comes a growing wave of threats. One such threat is the newly
September 18, 2024
Customer Experience (CX)
Artificial Intelligence (AI) is redefining the landscape of customer service, offering unprecedented levels of efficiency and personalization. However, this rapid technological advancement brings along myriad challenges, particularly in
September 18, 2024
Customer Experience (CX)
In today’s fast-evolving business landscape, seamless and engaging customer experiences are no longer optional but a necessity. Businesses must rise to the challenge of managing interactions across an
September 18, 2024
Customer Experience (CX)
In today’s rapidly evolving business landscape, organizations must stay attuned to the needs and preferences of their customers to remain competitive. One of the most effective ways to
September 18, 2024