Cyber Security
In a surprising turn of events, the dark web leak site belonging to the notorious Everest ransomware gang fell victim to an unexpected cyberattack. Everest, which has been
April 9, 2025
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Cyber Security
The increasing sophistication of cyber threats, particularly those linked to state actors, calls for urgent attention to vulnerabilities within critical infrastructure systems. One specific example is the CVE-2025-22457
April 9, 2025
Customer Experience (CX)
The customer service landscape has evolved dramatically with the rise of digital interactions, where instant access to relevant information is now a fundamental expectation. According to Coveo’s fifth
April 9, 2025
Customer Experience (CX)
Imagine a world where products and prices are no longer the main battleground for businesses.What if the deciding factor was now solely based on how customers felt about
April 9, 2025
Customer Experience (CX)
As artificial intelligence continues to permeate the retail sector,the potential for a truly transformative customer experience (CX) is within reach. However, while AI offers unprecedented advantages, merely employing
April 8, 2025
Cyber Security
With the rise of cryptocurrency in recent years, threat actors have developed increasingly sophisticated methods to exploit users’ ignorance and steal their digital assets. One such campaign, known
April 8, 2025
Cyber Security
In the ever-evolving landscape of cybersecurity, a new player has emerged on darknet forums and encrypted channels that threatens to redefine the nature of cyber-attacks.Xanthorox AI, a self-directed
April 8, 2025
Cyber Security
In an era where information theft is rampant, the potential for attackers to steal web browsing history through JavaScript and CSS raises significant privacy concerns.Techniques originally intended for
April 8, 2025
Customer Experience (CX)
Every time it seems artificial intelligence (AI) has reached a new pinnacle, another breakthrough arrives to further transform elements of both professional and personal life.One of the latest
April 7, 2025
Customer Experience (CX)
In the bustling world of e-commerce, brands face an ongoing challenge: while attracting new customers is essential, retaining existing ones proves far more cost-effective and indicative of long-term
April 7, 2025
Customer Experience (CX)
Artificial intelligence (AI) has significantly transformed various professional fields, including customer experience (CX), revolutionizing the way businesses interact with customers. The integration of AI into CX has opened
April 7, 2025
Customer Experience (CX)
One misstep in a customer’s journey, such as a confusing website or an unresponsive service bot, can lead potential clients straight into the arms of competitors.In an era
April 7, 2025