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Paige Williams

Paige Williams works on articles related to Cyber Security and Customer Experience (CX) and B2B Marketing. With a deft ability to translate the complex and technical, Paige stands out in a sea of writers. Readers looking to maximize their customer experience regularly turn to Paige's pages for phenomenal guidance, insights, and advice. 
Trend Analysis: Pixel’s Mobile Security Dominance
Cyber Security
Trend Analysis: Pixel’s Mobile Security Dominance

In an era where mobile scams and fraud have surged to unprecedented levels, with billions lost annually to phishing texts and fraudulent calls, the urgency for robust smartphone security has never been more apparent. Smartphones are no longer just communication tools; they are central to personal and financial interactions, storing sensitive data and serving as gateways to digital lives. As

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B2B Marketing Secrets: AI, Buyers, and Revenue Unlocked
B2B Marketing
B2B Marketing Secrets: AI, Buyers, and Revenue Unlocked

As we dive into the ever-evolving world of B2B marketing, I’m thrilled to sit down with Aisha Amaira, a renowned MarTech expert whose passion for blending technology with marketing has transformed how businesses uncover critical customer insights. With her extensive background in CRM marketing technology and customer data platforms, Aisha has a unique perspective on navigating the complexities of modern

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Citi and BofA Lead in Mortgage Customer Experience Shift
B2B Marketing
Citi and BofA Lead in Mortgage Customer Experience Shift

Setting the Stage: A New Era in Mortgage Lending In today’s dynamic financial landscape, the mortgage industry stands at a critical juncture, with customer satisfaction emerging as a defining factor in lender success, reflecting a broader trend toward prioritizing borrower experience over mere transaction volume. Recent data reveals a striking shift: major banks like Citi and Bank of America (BofA)

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Is the AI Layoff Wave a Corporate Misstep or Progress?
Core HR
Is the AI Layoff Wave a Corporate Misstep or Progress?

In an era where artificial intelligence is reshaping the corporate landscape at breakneck speed, a troubling wave of layoffs has emerged, prompting intense debate over whether this shift represents genuine progress or a dangerous miscalculation by businesses. Across industries, from technology giants to service-oriented firms, tens of thousands of jobs have vanished as companies turn to automation for efficiency gains,

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Logitech Data Breach: Clop Exploits Zero-Day Vulnerability
Cyber Security
Logitech Data Breach: Clop Exploits Zero-Day Vulnerability

I’m thrilled to sit down with Dominic Jainy, a seasoned IT professional whose deep knowledge of cybersecurity, artificial intelligence, and blockchain offers a unique perspective on the ever-evolving landscape of digital threats. With a career dedicated to unraveling complex tech challenges, Dominic is the perfect expert to guide us through the recent Logitech data breach, shedding light on the intricacies

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Windows Shortcut Vulnerability – Review
Cyber Security
Windows Shortcut Vulnerability – Review

In an era where cyber espionage shapes international relations, a staggering revelation has emerged: state-sponsored actors have weaponized a subtle flaw in Windows shortcut files to infiltrate diplomatic networks across Europe, highlighting the urgent need for robust cybersecurity measures. This vulnerability, known as ZDI-CAN-25373, has become a linchpin in sophisticated attacks targeting sensitive governmental entities. Disclosed earlier this year, it

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Building the Foundation for AI Readiness in Customer Experience
Customer Experience (CX)
Building the Foundation for AI Readiness in Customer Experience

Introduction In today’s fast-paced digital landscape, businesses across industries are racing to integrate artificial intelligence into their customer experience strategies, driven by the promise of enhanced efficiency and personalized interactions that can transform how they connect with their audience. A staggering number of companies have already invested heavily in AI, yet many find their initiatives falling short—not due to flaws

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What Are the 12 Gifts of Customer Experience This Christmas?
Customer Experience (CX)
What Are the 12 Gifts of Customer Experience This Christmas?

As the holiday season unfolds, businesses have a unique opportunity to spread cheer by reimagining how they connect with customers, turning every interaction into a meaningful gesture that resonates long after the decorations come down. Picture customer experience (CX) as a carefully curated gift box, brimming with intangible treasures that can transform fleeting transactions into enduring relationships. This exploration delves

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Why Must You Update Windows 10, 11, and Server Now?
Cyber Security
Why Must You Update Windows 10, 11, and Server Now?

Introduction In an era where cyber threats evolve at an alarming pace, a staggering number of Windows users remain vulnerable to attacks that can compromise entire systems in mere moments, highlighting the urgent need for action. Recent alerts from Microsoft have spotlighted critical vulnerabilities in Windows 10, 11, and Server editions, with some flaws already under active exploitation by malicious

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CISO’s Guide to Defending Against AI Supply Chain Attacks
Cyber Security
CISO’s Guide to Defending Against AI Supply Chain Attacks

Diving into the complex world of cybersecurity, I’m thrilled to sit down with Dominic Jainy, a seasoned IT professional whose deep expertise in artificial intelligence, machine learning, and blockchain has positioned him as a leading voice in the field. With a passion for applying cutting-edge technologies across industries, Dominic has been at the forefront of understanding and combating AI-enabled supply

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Trend Analysis: Context-Driven Cybersecurity Solutions
Cyber Security
Trend Analysis: Context-Driven Cybersecurity Solutions

The Collapse of Traditional Defenses in a Cloud-Dominated Era In an era where cloud-based and distributed environments dominate, the once-reliable concept of a fixed security perimeter has crumbled, leaving organizations exposed to unprecedented risks that challenge conventional protection methods. With enterprises increasingly relying on multi-cloud and hybrid infrastructures, the attack surface has expanded beyond static boundaries, encompassing dynamic workloads, identities,

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How Is Cisco Helping Customers Overcome AI Adoption Challenges?
Customer Experience (CX)
How Is Cisco Helping Customers Overcome AI Adoption Challenges?

Allow me to introduce Aisha Amaira, a seasoned MarTech expert whose passion lies in blending cutting-edge technology with marketing innovation. With deep expertise in CRM marketing technology and customer data platforms, Aisha has a unique perspective on how businesses can harness AI and data-driven solutions to uncover critical customer insights. In this interview, we dive into the evolving landscape of

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