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Kaila Davis

Kaila Davis holds expertise in Artificial Intelligence, Machine Learning, and Customer Data Managment. Kaila's work is influential, having been cited by thought leaders and captains of industry at various conferences. Her work has also been instrumental in helping companies develop strategies and architecture to capture and effectively use customer data. 
How Customer Data Platforms Help Businesses Prioritize Trust and Privacy
Customer Data Management
How Customer Data Platforms Help Businesses Prioritize Trust and Privacy

In recent years, data collection has become a crucial aspect of businesses, especially with the ongoing digital revolution. Companies collect data on their customers by analyzing purchasing behavior, online browsing habits, and social media activity, among other things. Big data offers businesses a wealth of timely and useful insights into their customers, which they can use to create personalized product

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Striking the Balance: Navigating First-Party Data Strategies and Privacy Concerns in the Marketing Landscape
Customer Data Management
Striking the Balance: Navigating First-Party Data Strategies and Privacy Concerns in the Marketing Landscape

Data is the backbone of modern-day marketing. It provides businesses with invaluable insights into customer behavior, preferences, and demographics. However, with the growing concern for consumer privacy and the deprecation of third-party cookies, executing first-party data strategies that balance a value exchange with privacy is becoming more and more challenging. In this article, we take an in-depth look at Gartner’s

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Adobe and RainFocus Join Forces for Enhanced User Personalization
Customer Data Management
Adobe and RainFocus Join Forces for Enhanced User Personalization

The events industry has been steadily growing and has now become a significant part of the marketing mix. As such, the demand for smarter, data-driven solutions has also risen. Adobe, a leader in marketing software, has partnered with RainFocus, an event marketing technology company, to bring event marketing technology into its customer data platform. This partnership aims to boost marketing

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“Microsoft Advertising’s New BMM Keyword Serving: What it Means for Advertisers and How to Adjust Campaigns”
Customer Data Management
“Microsoft Advertising’s New BMM Keyword Serving: What it Means for Advertisers and How to Adjust Campaigns”

Microsoft Advertising is a widely used platform by digital marketers to run search ads on the Bing search engine. It is essential for businesses that aim to reach new customers and promote their products or services. Choosing the right keywords is a crucial aspect of a successful search advertising campaign, and the use of broad match modifier (BMM) keywords has

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Mastering the Future of Marketing: Embracing First– and Second–Party Data, Data Clean Rooms, and Adapting to the Evolving AdTech Landscape
Customer Data Management
Mastering the Future of Marketing: Embracing First– and Second–Party Data, Data Clean Rooms, and Adapting to the Evolving AdTech Landscape

Many changes in consumer tracking and consent-first policies have dramatically impacted the third-party ecosystem that powered media buying for two decades. In response, brands need to consider embracing first and second-party data strategies. Data clean rooms (DCRs) can enable collaboration between brands, but they are not the superhero solution for marketing strategies. This article identifies how the importance of trustworthy

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Maximizing Profitability: A Guide to Utilizing Google Performance Max Updates for Direct-to-Consumer Brands
Customer Data Management
Maximizing Profitability: A Guide to Utilizing Google Performance Max Updates for Direct-to-Consumer Brands

With the recent updates to Performance Max campaigns, DTC brands now have an even better opportunity to ensure brand safety and profitable ad spend for their products. These updates aim to provide more levers for improved performance and effective audience targeting on Google. In this article, we will explore the advantages of using Google Ads and how audience targeting can

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The Significance of Personalization and Data Quality in Modern Data Collection and Analysis
Customer Data Management
The Significance of Personalization and Data Quality in Modern Data Collection and Analysis

The digital-first economy has created a demand for personalized and immersive experiences that allow users to engage with brands in innovative ways. As a result, vendors are increasingly collecting and analyzing zero- and first-party data to build better brand loyalty and enhance customer experiences. However, for companies to succeed in this environment, they must understand the role that personalization plays

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Voice of Customer Tools: Enhancing the Customer Experience with Actionable Insights
Customer Data Management
Voice of Customer Tools: Enhancing the Customer Experience with Actionable Insights

Voice of Customer (VoC) tools are an essential part of any business that seeks to understand and meet the needs of its customers. These tools allow businesses to collect and analyze feedback directly from customers, which can be used to make informed decisions about product development, marketing, and customer support. There are several types of VoC tools available, including customer

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Trusting AI Chatbots Poses a Challenge: Thoughts on AI-Generated Testimony
AI and ML
Trusting AI Chatbots Poses a Challenge: Thoughts on AI-Generated Testimony

The rapidly evolving field of artificial intelligence (AI) has led to the emergence of chatbots that can generate natural language. As more people turn to AI-powered chatbots for various tasks, such as customer service, product recommendations, and psychotherapy, there is an increasing need to examine how humans interact with these chatbots. One critical aspect of such interactions involves the question

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Understanding the Difference Between Third-Party Data and Cookies
Customer Data Management
Understanding the Difference Between Third-Party Data and Cookies

In today’s digital age, it is essential to understand the differences between third-party data and third-party cookies. Third-party data is information gathered from other sources such as websites, apps, and other digital services. Third-party cookies, on the other hand, are pieces of code that are stored in your browser and track your online activity. While the two concepts are often

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Comparing Mastodon and Facebook: Which Social Platform is Best for Advertisers?
Customer Data Management
Comparing Mastodon and Facebook: Which Social Platform is Best for Advertisers?

I. Introduction A. Overview of Decentralized Social Media Platforms In recent years, social media has become an essential tool for businesses looking to promote their products and services. With the rise of decentralized social media platforms, companies now have a variety of options when it comes to utilizing this technology for marketing purposes. In this article, we will explore two

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Evaluating the Success of a Customer Data Platform: A Comprehensive Framework
Customer Data Management
Evaluating the Success of a Customer Data Platform: A Comprehensive Framework

The modern world is a constantly shifting landscape, and with it comes changing customer expectations. As a result, it has become essential for businesses to stay ahead of the curve and make the most out of their customer data. To achieve this, businesses must employ the Customer Data Platform (CDP) Adoption Framework, which is an important tool for assessing the

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