In today’s competitive market, customer loyalty is a priceless asset, making a robust Customer Relationship Management (CRM) strategy essential for businesses seeking to thrive. More than just overseeing sales and contacts, a CRM strategy is a comprehensive approach that influences customer satisfaction and loyalty, thereby driving business growth. For enduring success, companies must formulate a CRM plan that not only
In a bold move aimed at combating pay disparity, the Labour Party has pledged to introduce comprehensive legislation designed to enhance the right to equal pay, with a particular focus on ethnic minority workers and disabled individuals. This decision underscores an evolving consciousness regarding workplace equality and seeks to extend protections akin to the UK’s 2010 Equality Act, which currently
In today’s rapidly evolving work environment, employers must navigate the complexities of accommodating employees with disabilities. The Americans with Disabilities Act (ADA) mandates that reasonable accommodations be provided, but there are limits to the extent of these accommodations. This article delves into the legal considerations and practical challenges employers face in accommodating employees, using the case study of Laura Tartaro-McGowan,
Covideo, an Indianapolis-based video messaging software company, and Solera, the global leader in vehicle lifecycle management, have announced an exciting partnership aimed at seamlessly integrating their products within Solera’s CRM platform, DealerSocket. This strategic collaboration will benefit mutual customers by providing them with full access to Covideo’s suite of solutions without the need for manual switching between applications. Improved Integration
The Department of Labor’s Wage and Hour Division (WHD) recently released a Field Assistance Bulletin (FAB) that sheds light on the determination of child labor penalty assessments. This much-needed transparency enables both companies and their attorneys to better understand the precise penalty structure for child labor violations. In this article, we will delve into the details of the FAB, discussing
Religious accommodation in the workplace is an important aspect of protecting employees’ rights and promoting diversity and inclusion. Recently, the Equal Employment Opportunity Commission (EEOC) has taken strong action against cases of religious discrimination based on facial hair. Two notable cases shed light on the issue, involving employees who were told to shave their beards or face termination. In both
If you’re a “regular” employee, odds are you see a significant portion of your paycheck withheld and diverted toward taxes each time you receive your paystub. Understanding how paycheck withholdings are determined and the potential reasons for inadequate withholdings is crucial to avoid unexpected tax bills. In this article, we will delve into the subject of paycheck withholdings, explore why
As workplace sexual harassment remains a prevalent issue, it is crucial to address the complexity of the legal regime in Quebec. Victims, who are already burdened by the trauma of harassment, often find themselves lost in a maze of legal procedures, leading to the loss of recourse and compensation. This article explores the proposed bill, PL42, which aims to improve
As we enter the new year, business owners must prepare for the implementation of various employment laws and regulations that will significantly impact their operations. From changes in employee classification to joint employer standards, non-compete agreement bans, and minimum wage increases, employers must stay informed to ensure compliance with these evolving legal requirements. This article provides a detailed analysis of
The High Court has recently handed down a ruling declaring that a decision by Dominic Raab, the former justice secretary, to increase defense solicitors’ pay by less than what he had been advised was unlawful. In their judgment, Lord Justice Singh and Mr. Justice Jay concluded that the government’s decision on criminal legal aid funding in 2022 was irrational and
In a move to provide greater support for non-highly compensated employees in saving for financial emergencies, the Internal Revenue Service (IRS) has recently released new guidance for plan sponsors implementing Pension-Linked Emergency Savings Accounts (PLESAs) authorized by SECURE 2.0. These short-term savings accounts are designed to offer a safety net for employees facing unexpected expenses or financial hardships. The guidance
Workplace violence continues to be a pressing concern across various industry sectors, necessitating the implementation of effective prevention measures. In response to this growing issue, the New York State Senate has recently introduced Senate Bill S8358, aiming to address workplace violence hazards in retail establishments. This article explores the proposed legislation in detail, highlighting its requirements and potential impact on
