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Jaime Walker

Jaime Walker specializes in Equal Opportunity Employment and Employee Rights. The content he produces regularly advocates for fair treatment of all in the workplace. With expertise covering Payroll, DevOps, and Customer Data Managment, Jaime's diverse portfolio of content is always refreshing and bursting with new ideas. 
Is Platform Engineering the Future of Software Development Practices?
DevOps
Is Platform Engineering the Future of Software Development Practices?

The landscape of software development is constantly evolving, driven by the need for greater efficiency, scalability, and security. Traditional DevOps practices were once hailed for their ability to break down silos and foster collaboration. However, these practices are now being challenged by the complexities of modern software development. Enter platform engineering, a new approach that seeks to address these challenges

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How Do Maternity and Paternity Leave Affect the Gender Pay Gap?
Employment Law
How Do Maternity and Paternity Leave Affect the Gender Pay Gap?

The gender pay gap remains a persistent issue in the workforce, with women earning significantly less than men on average. This disparity is influenced by various factors, and one notable aspect is the impact of maternity and paternity leave policies. Understanding how these policies affect the gender pay gap is crucial for developing effective solutions to promote gender equality in

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Transforming Wealth Management Through Modern CRM Integration
Customer Data Management
Transforming Wealth Management Through Modern CRM Integration

In the dynamic world of wealth management, staying ahead of the curve means embracing innovative solutions that streamline processes and enhance client interactions. This was precisely the goal of a recent three-year transformation program at a prominent wealth management firm. During the first year of this ambitious initiative, approximately 150 sales, advice, and support staff were seamlessly integrated into a

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Australia Implements “Same Job, Same Pay” Laws to Boost Fair Wages
Payroll
Australia Implements “Same Job, Same Pay” Laws to Boost Fair Wages

Australia has implemented new “Same job, same pay” laws designed to address wage stagnation among labor-hire workers by ensuring they receive wages equivalent to their directly hired counterparts. This significant reform, announced by Workplace Minister Murray Watt, aims to close a long-standing loophole that allowed employers to pay labor-hire workers less than those employed directly. By requiring that labor-hire employees

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Can We Eliminate Workplace Harassment Through Better Accountability?
Employment Law
Can We Eliminate Workplace Harassment Through Better Accountability?

The recent investigation conducted by the IPCA has shed light on significant shortcomings in handling workplace harassment, particularly highlighting the case of Officer A. His behavior has been definitively found to meet the definition of sexual harassment under both the Employment Relations Act 2000 and the Human Rights Act 1993. Officer A’s actions included inappropriate involvement in colleagues’ private lives

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Boosting DE&I: Impact on Culture, Recruitment, and Employee Well-Being
Employment Law
Boosting DE&I: Impact on Culture, Recruitment, and Employee Well-Being

In the ever-evolving landscape of modern workplaces, the implementation of Diversity, Equality, and Inclusion (DE&I) resources has emerged as a pivotal factor in shaping company culture and achieving business success. Various organizations have recognized the increasing significance of DE&I, with 42% of employers establishing dedicated resources to address these issues. According to research by Hays, around half of these organizations

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How is AI Transforming Customer Relationship Management?
Customer Data Management
How is AI Transforming Customer Relationship Management?

Artificial Intelligence (AI) has brought a revolution in various business functions, and one of the most significant areas witnessing this transformation is Customer Relationship Management (CRM). Companies are leveraging AI to streamline their CRM processes by enhancing business intelligence, improving customer service, ensuring accurate data management, and optimizing overall efficiency. With AI-powered tools, businesses can now analyze and gain deeper

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Salesforce Forecast: Stock Price Predictions for 2025 to 2030
Customer Data Management
Salesforce Forecast: Stock Price Predictions for 2025 to 2030

Salesforce Inc. (NYSE: CRM) is a leading cloud-based customer relationship management (CRM) service provider that has constantly pushed the envelope in the realm of sales management, customer service, and marketing. As we analyze its potential stock performance from 2025 to 2030, it becomes crucial to delve into Salesforce’s growth history, challenges, and the key factors that will likely influence its

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Can Employers Handle the EU’s New Pay Transparency Requirements?
Payroll
Can Employers Handle the EU’s New Pay Transparency Requirements?

The recent pay transparency directive introduced by the European Union has prompted significant discussion and concern among employers across the continent. The directive, labeled as the most substantial pay equity legislation globally in the past 50 years, necessitates that employers publicly disclose wage structures and ensure equitable pay practices. By doing so, it aims to close the gender pay gap

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How Will Zoho and SiS Transform the Thai Business Software Market?
Customer Data Management
How Will Zoho and SiS Transform the Thai Business Software Market?

Zoho Corporation, a prominent global provider of business software, has announced a significant distribution agreement with SiS Distribution (Thailand) Public Company Limited (SiS). This move comes shortly after Zoho’s similar partnership with Ingram Micro in the UK and signals the company’s intent to expand its footprint in Thailand. The agreement will allow SiS to distribute a host of Zoho products,

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How Is AI Transforming CRM for Better Customer Engagement?
Customer Data Management
How Is AI Transforming CRM for Better Customer Engagement?

In today’s competitive business landscape, merely transactional relationships are not enough to keep customers happy. Companies must build deeper, more meaningful connections with their customers to gain a competitive edge. The rise of artificial intelligence (AI) in customer relationship management (CRM) systems is proving to be a game-changer. AI’s ability to process vast amounts of data and provide personalized experiences

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Did Crown Underpay Long-Service Leave to Hundreds of Workers?
Payroll
Did Crown Underpay Long-Service Leave to Hundreds of Workers?

The controversy surrounding Crown’s underpayment of long-service leave has culminated in the company agreeing to pay over $500,000 following a thorough regulatory investigation. The Wage Inspectorate Victoria identified non-compliance with the Long Service Leave Act 2018, which mandates that employees with at least seven years of continuous service are entitled to long-service leave or compensation for any unused leave upon

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