Mercans’ journey from a small startup to a global leader in payroll technology is an inspiring tale of innovation, determination, and adaptation to emerging market needs. Initially founded in London in 2003, Mercans set out to address significant payroll challenges faced by businesses operating across multiple countries. The company, led by CEO Vishwanathan Arunachalam—commonly known as Vish—began its life focusing
Workplace bullying often conjures images of stress-filled days and anxious moments, but what if its impacts stretched far beyond the workday, infiltrating even the sanctity of sleep? Recent research sheds light on just that, revealing a troubling connection between workplace bullying and sleep disturbances affecting not only the bullied employees but also their partners. Conducted by the University of East
HubSpot has unveiled its Smart CRM platform, aiming to revolutionize the way businesses manage customer data, teams, and applications within a single, cohesive ecosystem. This cutting-edge platform promises to improve the customer journey by centralizing data from various customer-facing functions such as sales, service, marketing, operations, content, and commerce. By seamlessly uniting these diverse functions, HubSpot’s Smart CRM is poised
Love is in the air this February, but at CLIENTSFirst Consulting, we have a different kind of passion: a love for data quality. While it may not be the most glamorous topic, high-quality data is the unsung hero of every successful CRM, ensuring law firms can make informed decisions, optimize business development, and enhance client relationships. Law firms are struggling
The Federation of Small Businesses (FSB) conducted research that revealed small employers are increasingly cautious about recruitment, with a significant number expecting to reduce their workforce in the impending quarters rather than expand. Notably, 33% of small businesses anticipate cutting staff numbers in the last quarter of 2024, a sharp rise from the 17% reported in the preceding quarter. On
Payroll management is a critical aspect of business operations, significantly affecting overall performance. Many companies face challenges in this area due to manual calculations, compliance issues, and poor communication, making the payroll process cumbersome and error-prone. Streamlining payroll processes through advanced HR services can simplify management, save time, and reduce stress for both employees and management. The Challenges of Traditional
As the landscape of global business continues to evolve, the intersection of regional values and multinational policies has become increasingly complex, especially in the realm of diversity and inclusion. A compelling example of this challenge has emerged with calls from the trade union Prospect, representing UK tech workers, for a rigorous examination of US multinational companies operating in the UK.
Diversity, equity, and inclusion (DEI) programs have been a cornerstone of American workplaces for decades. However, these programs have recently become targets of criticism, especially from President Donald Trump’s administration, leading to new challenges for employers. In January 2025, President Trump issued multiple Executive Orders aimed at eliminating DEI programs in federal agencies. On January 21, 2025, he issued Executive
Integrating Customer Relationship Management (CRM) systems into nonprofit organizations can significantly improve donor tracking and management. CRM integrations can streamline data collection, enhance communication, and provide detailed insights into donor behaviors and preferences. By centralizing donor information, nonprofits can tailor their outreach efforts, resulting in more effective fundraising campaigns and stronger relationships with supporters. Additionally, CRM systems can automate routine
In today’s competitive business environment, small businesses must maximize their resources and efficiency to thrive. One powerful tool that can significantly enhance customer relationships and streamline operations is Customer Relationship Management (CRM) software. By implementing CRM solutions effectively, small businesses can harness customer data, automate processes, and ultimately drive growth. However, integrating CRM software requires careful planning and execution to
Miss Miluska, a property consultant, faced an unfortunate turn of events during her early pregnancy. Employed by Roman Property Group in Birmingham, she discovered she was pregnant in October 2022 and began experiencing severe morning sickness. This condition led to her working from home, as advised by her midwife. However, her employment was terminated in December 2022, leading to a
As inflation continues its upward trajectory and pay increments remain stagnant, employees across various industries face an uncertain economic landscape that threatens workforce stability and retention. Recent data from Brightmine and the Office for National Statistics (ONS) reveals the gravity of the situation. Official figures indicate that the median annual pay increase for the three months ending January 2025 was
