Jaime Walker, Author at B2Bdaily.com

Customer Data Management

How is AI Transforming Riverty’s CRM with Microsoft Copilot?

Riverty, a prominent leader in the fintech sector, has revolutionized its Customer Relationship Management (CRM) capabilities through the innovative integration of Microsoft Copilot for Sales. This groundbreaking transformation, conducted in collaboration with Capgemini Invent, aimed to tackle fragmented CRM activities and transparency issues, thus boosting productivity and operational efficiency. The transition into AI-driven functionalities showcases a new era for Riverty’s

March 27, 2025

Employment Law

EEOC Drops Transgender Cases, Aligning with Trump’s Binary Sex Order

Imagine stepping into a workplace where expressing one’s gender identity could cost more than just peace of mind—it could jeopardize one’s job itself. This is the reality faced by numerous transgender individuals nationwide, particularly following the recent decisions by the Equal Employment Opportunity Commission (EEOC) to drop several high-profile discrimination cases aligning with a federal policy that firmly recognizes only

March 26, 2025

Customer Data Management

TG Lab and Xtremepush Partner to Boost iGaming Platform’s Engagement

TG Lab has partnered with Xtremepush to integrate their AI-driven CRM and loyalty marketing technology into TG Lab’s omnichannel iGaming platform. This collaboration aims to streamline access for operators worldwide, focusing on markets in Latin America and Brazil. Major partners of TG Lab, including Stake, Betsson, and Belgium’s Loterie Nationale, will benefit from Xtremepush’s solution that enhances player engagement with

March 26, 2025

Employment Law

Empowering Neurodivergent Employees Amid Declining DEI Commitments

The workplace is rapidly evolving, yet not all changes are positive. While the surge in diversity, equity, and inclusion (DEI) initiatives following the racial reckoning of June 2020 heralded substantial progress for many, the momentum seems to be dissipating. This is particularly concerning for neurodivergent individuals, who are now at risk of being further marginalized and erased within professional environments.

March 26, 2025

Employment Law

Was Mr. Weston’s Dismissal from Royal Mail Justified or Unfair?

The dismissal of a Royal Mail postman, Mr. Weston, has sparked an extensive debate about the fairness and justification of employer actions in cases of secondary employment during sick leave. Mr. Weston, a dedicated employee since 2007, found himself at the center of a contentious legal battle after Royal Mail discovered his secondary job as a taxi driver while he

March 26, 2025

Employment Law

Can Employees in BC and Alberta Access Their Personal Information?

The ability for employees in British Columbia (BC) and Alberta to access their personal information is becoming an increasingly significant aspect of employment. As employees become more aware of their rights, the question of accessing personal information often surfaces, particularly when considering legal actions or understanding work-related evaluations. This article elucidates the nuances of employees’ rights to personal information in

March 26, 2025

Customer Data Management

Finance Leaders Embrace AI and CRM for Future Investment Strategies

Finance leaders are rapidly evolving their investment strategies, emphasizing advanced technologies to maintain competitive edges in a dynamic market. According to Gartner’s recent survey, customer relationship management (CRM) emerged as the most valuable financial tech tool, highly regarded for its significant contribution to managing customer-related finance processes. Additionally, enterprises are increasingly prioritizing substantial investments in generative artificial intelligence (AI) and

March 25, 2025

Payroll

Why Does the Gender Pay Gap Persist Despite Efforts to Close It?

Despite numerous initiatives aimed at achieving wage equity, the gender pay gap remains a persistent issue. Efforts through legislation, organizational reforms, and advocacy, although they have made strides, have not fully eradicated the disparities. Significant barriers still limit wage parity, rooted in systemic issues that affect women’s earnings across different domains. The reasons behind this ongoing disparity are multifaceted, ranging

March 25, 2025

Customer Data Management

Are Finance Technologies Like CRM and Cloud ERP the Future for CFOs?

A recent survey by Gartner highlights significant trends in the finance sector’s technology adoption, emphasizing CRM technology, cloud ERP, and analytics and business intelligence (ABI) tools as the most valued. The survey, conducted in October 2024, underscores these technologies’ importance and their impact on financial decision-making. CFOs are increasingly relying on CRM applications for accurate sales forecasts. This reliance highlights

March 24, 2025

Employment Law

Will Trump’s Anti-DEI Orders Stand After Latest Court Ruling?

The unfolding legal battle over executive orders issued by former President Donald Trump aimed at curbing diversity, equity, and inclusion (DEI) programs continues to shape the American socio-political landscape. A recent court ruling has temporarily reinstated these orders, creating a new phase in this complex judicial contest. Background of the Executive Orders The Orders’ Provisions Former President Trump’s executive orders

March 24, 2025

Employment Law

Is Your DEI Initiative Legal? Understanding EEOC’s Guidelines

Implementing Diversity, Equity, and Inclusion (DEI) initiatives has become a priority for many organizations aiming to create a more inclusive workplace. However, navigating the legal landscape surrounding these initiatives can be complex and challenging. The Equal Employment Opportunity Commission (EEOC) provides essential guidelines to help businesses understand what constitutes lawful DEI practices, ensuring their initiatives do not inadvertently lead to

March 24, 2025

Employment Law

Wearable Tech and Microchip Policies: Balancing Employee Privacy and Safety

Emerging technologies in the workplace are creating new opportunities and challenges for both employers and employees. Over recent years, the use of wearable technology and microchips for tracking employee activity has become increasingly sophisticated and contentious. This evolving landscape has led to various legislative and regulatory responses designed to protect employee privacy while addressing safety concerns. Striking the right balance

March 24, 2025