Payroll
In today’s world, businesses are finally awakening to the importance of pay equity. With movements like #MeToo and #EqualPay gaining widespread media attention, companies are being held accountable
March 22, 2023
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Customer Data Management
Building strong client connections is an essential aspect of business success. Without strong relationships with your customers, your business is likely to struggle. Excellent customer service is one
March 22, 2023
Customer Data Management
When it comes to running a successful business, there’s perhaps nothing more important than customer satisfaction. And at the heart of any customer service operation is the contact
March 22, 2023
Customer Data Management
In the world of customer service, treating every group as VIP is essential for success. Customers want to feel valued and appreciated, no matter who they are or
March 22, 2023
Customer Data Management
In today’s digital landscape, customer engagement is key to a brand’s success. In order to engage customers, brands must explore and leverage all possible channels. One of the
March 21, 2023
Employment Law
As an employer, it is crucial to ensure that your employees have sufficient meal and rest breaks. Not only is it a legal obligation, but it can also
March 21, 2023
Customer Data Management
The success of any business lies in keeping its customers happy and satisfied. One key component of customer satisfaction is regular communication. This is where text messaging comes
March 20, 2023
Payroll
On September 7, 2021, New York Governor Kathy Hochul signed an amendment to the New York State Pay Transparency Law. This amendment modifies the applicability of the law,
March 20, 2023
Customer Data Management
Measuring employee and company performance is critical to the success of any business. Key performance indicators (KPIs) are effective tools used to track and measure progress towards business
March 20, 2023
Payroll
President Joe Biden has proposed a substantial increase in wages for federal employees. This increase is reportedly being proposed for the fiscal year 2024 budget, starting on Oct.
March 15, 2023
Employment Law
In December 2018, Kaiser Foundation Hospitals, which is one of the largest healthcare providers in the US, started planning a reduction in force (RIF) to meet its budgetary
March 15, 2023
Payroll
California’s pay transparency law is already having a significant impact, as companies come closer to closing the gender pay gap and achieving equal pay. Among the top 10
March 14, 2023