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Jaime Walker

Jaime Walker specializes in Equal Opportunity Employment and Employee Rights. The content he produces regularly advocates for fair treatment of all in the workplace. With expertise covering Payroll, DevOps, and Customer Data Managment, Jaime's diverse portfolio of content is always refreshing and bursting with new ideas. 
CRM Integrity: Detecting and Combating System Gaming to Enhance Accurate Performance Assessments
Customer Data Management
CRM Integrity: Detecting and Combating System Gaming to Enhance Accurate Performance Assessments

Sales teams are the backbone of a business, and the success of a sales team depends on a realistic approach towards achieving sales targets through consistent effort and diligent tracking. Organizations use various systems to track sales activities, including customer relationship management (CRM) tools, which are intended to capture and analyze sales data. However, these tools can be manipulated by

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Zendesk vs Salesforce vs LeadSquared: Which CRM Is Right for Your Business?
Customer Data Management
Zendesk vs Salesforce vs LeadSquared: Which CRM Is Right for Your Business?

In today’s competitive business world, customer relationship management (CRM) is essential for every company. It helps businesses track and analyze customer interactions, manage their sales pipeline, and increase revenue. The market is flooded with several CRM software options, and choosing the right one that suits your business needs can be overwhelming. In this article, we will compare three popular CRMs

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How New York City’s Anti-Discrimination Law for Height and Weight Could Benefit Diversity and Inclusion (D&I)
Employment Law
How New York City’s Anti-Discrimination Law for Height and Weight Could Benefit Diversity and Inclusion (D&I)

On Thursday, the New York City Council voted to pass a historic new law – Int. No. 209-2022-A – which is designed to ban employment discrimination based on a person’s weight or height. The law marks a major step forward in the fight against discrimination and is of special significance given the relatively few cities that have similar legislation. Only

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Navigating the Challenges of Choosing and Implementing CRM Tools
Customer Data Management
Navigating the Challenges of Choosing and Implementing CRM Tools

With an increasingly competitive business landscape, it has become essential for businesses to leverage customer relationship management (CRM) tools to develop competitive advantages. However, with the multitude of CRM options and varying functionalities, it can be challenging to assess the available tools and find the best fit for a given organization. In this article, we will discuss the challenges of

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Global Payroll Compliance: Importance and Consequences
Payroll
Global Payroll Compliance: Importance and Consequences

As companies expand their operations into different countries, they must ensure compliance with local payroll tax laws, employment regulations, and payroll requirements. Global payroll compliance is a critical aspect of both managing distributed teams and demonstrating ethical practices. Failure to comply with local regulations can lead to hefty fines, penalties, legal prosecution, and loss of employee trust. In this article,

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Navigating the CRM Evolution: From Early Tools to Integration Challenges and the Path to Full Enterprise Capability
Customer Data Management
Navigating the CRM Evolution: From Early Tools to Integration Challenges and the Path to Full Enterprise Capability

In today’s business landscape, customer relationship management (CRM) software has become an essential tool for managing sales and customer interactions. With a vast array of features and capabilities, modern CRM software promises to help businesses enhance customer engagement and loyalty, boost sales productivity, and drive profitable growth. However, as companies struggle to keep up with the fast pace of technological

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Pay Equity in Modern Corporate Compensation Strategies: Why a Systemic Approach Is Needed
Payroll
Pay Equity in Modern Corporate Compensation Strategies: Why a Systemic Approach Is Needed

In recent years, there has been a notable shift in the way companies approach pay strategies due to remote work and inflation. As a result of these changes, pay inequities and compensation inconsistencies have become apparent in many organizations. This article examines the limitations of standard pay bands and performance-based pay models, the importance of fairness, transparency, inflation, and systemic

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Junk Fees in Paychecks: How Employers Can Help Employees Avoid Them
Payroll
Junk Fees in Paychecks: How Employers Can Help Employees Avoid Them

Junk fees, also known as hidden or miscellaneous fees, can eat away at an employee’s hard-earned wages. These fees are often overlooked or hidden in the fine print, causing employees to lose money that they may not even realize they are losing. Over time, junk fees can make a significant dent in an employee’s paycheck and overall financial well-being. The

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Three Black Workers Sue Fortune 500 Firm for Unfair Treatment and a Toxic Work Environment
Employment Law
Three Black Workers Sue Fortune 500 Firm for Unfair Treatment and a Toxic Work Environment

Three black workers, who were previously employed at a Fortune 500 firm, are pursuing legal action against their employer for unfair treatment and a toxic work environment. The workers accuse CEO Ryan Marshall and others of promoting personal loyalty over merit and, in some cases, white employees over black employees. The allegations against the company are severe and serve as

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The Importance of Mobile CRM Solutions in Boosting Business Efficiency
Customer Data Management
The Importance of Mobile CRM Solutions in Boosting Business Efficiency

In today’s fast-paced business environment, effective communication and collaboration are key factors to achieve success. Customer Relationship Management (CRM) systems enable businesses to manage customer interactions, streamline operations, and improve efficiency. An effective CRM system should be accessible to employees no matter their location or device. In this article, we will explore the benefits of having mobile CRM solutions with

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Salesforce and Accenture collaborate to accelerate the deployment of generative AI for CRM
Customer Data Management
Salesforce and Accenture collaborate to accelerate the deployment of generative AI for CRM

Salesforce, a leading provider of customer relationship management (CRM) solutions, has announced a new collaboration with Accenture, a global professional services company. The partnership aims to accelerate the deployment of generative AI for CRM, enabling companies to increase employee productivity, improve customer experiences, and transform the way they interact with customers. The project is set to leverage new accelerators for

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Wince v. CBRE, Inc.: Lessons on discrimination and nicknames in the workplace
Employment Law
Wince v. CBRE, Inc.: Lessons on discrimination and nicknames in the workplace

Workplace discrimination is a pervasive problem, as evidenced by cases like Wince v. CBRE, Inc. In this case, Sylvester Wince, an African American male, claimed that he was denied a promotion due to his race, and that someone wrote racist phrases on his lunchbox. He further alleged that a verbal warning he received supported his accusations. Wince sued for race

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