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Caitlyn Jones

Caitlyn Jones tackles the world of Employment Law and FinTech Insurance in her work. Employment Law is a key area across all businesses, and Caitlyn brings an eagle eye for detail to her writing, ensuring processes, procedures, and the latest rules and legislation are always uncovered, dissected, and made easy to apply. 
Insly Launches Nora AI to Automate Insurance Workflows
FinTech Insurance
Insly Launches Nora AI to Automate Insurance Workflows

The relentless influx of submissions, inquiries, and policy documents creates a digital bottleneck for many insurance carriers and MGAs, where skilled professionals spend more time on data entry than on strategic risk assessment. Insurance software provider Insly has introduced a new solution, Nora AI, designed to address this operational drag. The platform operates as an intelligent, modular layer over existing

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EEOC Repeals Harassment Rules: What Should Employers Do?
Employment Law
EEOC Repeals Harassment Rules: What Should Employers Do?

The recent decision by the Equal Employment Opportunity Commission to withdraw its comprehensive harassment guidance has left many employers questioning the stability of their compliance frameworks and their obligations in a suddenly altered regulatory environment. This move, while significant, does not erase fundamental legal duties. Instead, it signals a critical moment for organizations to reassess their internal strategies for preventing

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What Now for Workplace Harassment Policies?
Employment Law
What Now for Workplace Harassment Policies?

The recent rescission of federal harassment guidance has plunged many human resources leaders into a state of regulatory uncertainty, leaving them to question how to best protect their organizations and employees. This sudden policy vacuum, however, does not erase an employer’s fundamental legal and ethical obligations. It instead creates an urgent need for a proactive and strategic reassessment of existing

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Review of Matic Embedded Insurance
FinTech Insurance
Review of Matic Embedded Insurance

The final stretch of the homebuying journey often introduces an unexpected hurdle that can derail the entire process: securing the right insurance policy at the last minute. This crucial step, traditionally handled outside the loan application, frequently becomes a source of friction and delays. Matic’s embedded insurance model aims to eliminate this bottleneck by integrating the insurance shopping experience directly

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What Is the True Cost of Misclassifying Employees?
Employment Law
What Is the True Cost of Misclassifying Employees?

Ling-yi Tsai, our HRTech expert, brings decades of experience assisting organizations in driving change through technology. With a specialty in HR analytics and the integration of technology across the entire employee lifecycle, she offers a sharp perspective on one of the most persistent and costly compliance headaches for businesses: worker misclassification. We sat down with Ling-yi to dissect a recent

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Can Removing Friction Double Insurance Premiums?
FinTech Insurance
Can Removing Friction Double Insurance Premiums?

In the highly competitive insurance landscape, carriers continuously search for a definitive edge, often focusing on complex product innovations or aggressive marketing campaigns, yet one of the most powerful levers for growth may be hidden in plain sight within the daily workflow of an independent agent. A strategic collaboration between a digital insurance marketplace and a leading specialty insurer has

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Can AI Solve the Specialty Underwriting Challenge?
FinTech Insurance
Can AI Solve the Specialty Underwriting Challenge?

The relentless deluge of complex submissions places specialty underwriters in a precarious position, forcing them to navigate a high-wire act between rapid decision-making and meticulous risk assessment. This operational strain is not a temporary surge but the new reality for an industry grappling with increasingly sophisticated risks and client expectations. For specialty insurers and Managing General Agents (MGAs), the core

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AI-Driven Underwriting – Review
FinTech Insurance
AI-Driven Underwriting – Review

The commercial insurance sector has long grappled with the monumental task of sifting through incomplete submission data, a process that traditionally drains resources and slows down the path to accurate risk assessment. The partnership between Cytora and The Warren Group represents a significant advancement in this arena. This review will explore the evolution of this integrated technology, its key features,

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UK Insurtech Leader DQPro Opens US Hub in Hartford
FinTech Insurance
UK Insurtech Leader DQPro Opens US Hub in Hartford

In a significant move that underscores the evolving landscape of global insurance technology, DQPro, a premier UK-based provider of proactive data monitoring software for the Property and Casualty (P&C) specialty insurance sector, has officially established its United States headquarters in Hartford, Connecticut. This strategic expansion is more than a corporate relocation; it serves as a powerful testament to Hartford’s burgeoning

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Can a Nordic Model Save UK Home Insurance?
FinTech Insurance
Can a Nordic Model Save UK Home Insurance?

The familiar cycle of annual renewals and price comparisons in the UK home insurance market masks a deeper, more troubling reality of structural unprofitability that has been steadily worsening for years. This persistent financial strain is pushing insurers into an untenable position, where the traditional business model is no longer fit for purpose. For industry leaders seeking a sustainable path

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Are Shanghai Employers Ready for Elder Care Leave?
Core HR
Are Shanghai Employers Ready for Elder Care Leave?

With decades of experience helping organizations navigate the complexities of HR technology and compliance, Ling-Yi Tsai is a leading expert on the evolving landscape of Chinese labor law. As Shanghai prepares for its groundbreaking elder care leave policy, effective November 1, 2025, employers are facing a host of new challenges and obligations. We sat down with Ling-Yi to explore the

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Can a New CCO Reshape Fadata’s Insurance Tech Strategy?
FinTech Insurance
Can a New CCO Reshape Fadata’s Insurance Tech Strategy?

In the intricate world of enterprise technology, the appointment of a single executive can often telegraph a company’s future direction more powerfully than any press release or mission statement. The recent selection of Kirsten Skarnvad as Fadata’s new Chief Commercial Officer is precisely such a move, signaling a calculated and deliberate strategic pivot for the European insurance software provider. This

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