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Training

Are Network Managers the Hidden Heroes of Customer Experience?
Customer Experience (CX)
Are Network Managers the Hidden Heroes of Customer Experience?

Aisha Amaira, a MarTech expert with a strong passion for integrating technology into marketing, shares her insights on the role of network management in enhancing customer experience (CX) and the impact of AI on network management. What are the primary responsibilities of network managers within an organization? Network managers are essential in ensuring the smooth operation of a company’s network

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Transforming Managers into Champions of Inclusion in the Workplace
Employment Law
Transforming Managers into Champions of Inclusion in the Workplace

Inclusion isn’t a trend that goes in and out of style, nor is it a buzzword, a catchphrase, or something to put on your company’s Careers page to check a box. Inclusion is an important pillar of a healthy, productive company culture. Businesses that prioritize inclusivity are more likely to attract top talent, foster creativity, and improve their employee engagement.

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Is AI in Software Development Compromising Code Quality for Speed?
DevOps
Is AI in Software Development Compromising Code Quality for Speed?

The integration of AI coding assistants like GitHub Copilot has revolutionized software development, enabling rapid code generation. However, recent findings suggest that this speed may come at the cost of code quality, raising concerns about long-term maintainability and technical debt. The Rise of AI Coding Tools Popularity Among Development Teams AI coding tools have gained significant traction among software development

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Can a Unified Approach Solve the DevSecOps Integration Challenges?
DevOps
Can a Unified Approach Solve the DevSecOps Integration Challenges?

Integrating security into the DevOps pipeline has proven to be a complex task for many enterprises. The clash between rapid development and stringent security measures often leads to inefficiencies and missed security checks. This article explores whether a unified approach can address these integration challenges. Bridging the Cultural Divide The Clash of Priorities Within modern enterprises, the tug-of-war between development

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Governments Can Learn From Private Sector’s Cloud Smart Approach
Cloud
Governments Can Learn From Private Sector’s Cloud Smart Approach

Governments have long been involved in cloud computing, yet they often lag behind the private sector in terms of adoption and strategy. Initially, the “cloud-first” approach was seen as a one-size-fits-all solution to modernize government IT systems and herald an era of digital transformation. However, this strategy frequently led to inefficiencies, unforeseen costs, and integration challenges. Now, a shift is

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Automation and AI Set to Transform and Displace Traditional Jobs
Robotic Process Automation In IT
Automation and AI Set to Transform and Displace Traditional Jobs

The rapid advancements in automation and artificial intelligence (AI) are set to drastically change the landscape of several industries, potentially displacing millions of traditional jobs in the coming decade. As technological innovation accelerates, the impact of these advancements on the workforce is becoming increasingly evident. While AI and automation promise enhanced efficiency and productivity, they also pose a significant threat

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Effective Strategies for New Managers to Develop and Motivate Teams
Talent-Management
Effective Strategies for New Managers to Develop and Motivate Teams

Stepping into a managerial role isn’t just about overseeing tasks—it’s about building and nurturing a high-performing team. Effective leadership goes beyond delegation and decision-making; it requires creating an environment where employees feel valued, challenged, and motivated to grow. Great managers recognize that their success is directly tied to their team’s development. Here’s how you can cultivate an engaged and productive

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Integrating LMS Platforms for Effective HR Compliance Training
Employment Law
Integrating LMS Platforms for Effective HR Compliance Training

In today’s fast-paced business environment, ensuring compliance with legal regulations is a top priority for companies. Human Resources (HR) departments play a critical role in this process, and Learning Management Systems (LMS) have emerged as essential tools for delivering effective compliance training. By leveraging advanced technology, LMS platforms offer automated and customized training solutions that address the diverse needs of

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How Can Employers Create Bulletproof Documentation for Compliance?
Employment Law
How Can Employers Create Bulletproof Documentation for Compliance?

With a new administration introducing significant policy shifts, the need for strong documentation is more critical than ever. Having a paper trail is incredibly important, especially when it comes to protecting the company from future legal trouble. Documentation can serve as “Exhibit A” in a trial, underscoring the necessity for robust and meticulous record-keeping. Allison West, Esq., an expert at

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EEOC 2025: New Leadership and Policy Shifts Under President Trump
Employment Law
EEOC 2025: New Leadership and Policy Shifts Under President Trump

Under President Trump, the Equal Employment Opportunity Commission (EEOC) has experienced sweeping changes that have significant implications for HR professionals and organizations across the United States. This new era at the EEOC, marked by shifts in leadership, policy, and enforcement priorities, demands a strategic response from HR departments to ensure compliance and mitigate risks. New Leadership at the EEOC President

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Data Cleanup Vital for Smooth Transition to Dynamics 365 Business Central
Enterprise Applications
Data Cleanup Vital for Smooth Transition to Dynamics 365 Business Central

Transitioning from an established ERP system like Microsoft Dynamics GP to Dynamics 365 Business Central (BC) can be a daunting task, especially for a manufacturing company with extensive and cluttered data accumulated over two decades. The significance of data cleanup becomes evident as we delve into the journey of a particular manufacturing company that faced substantial challenges due to an

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Streamline Employee Evaluations with Automated Performance Reviews
Core HR
Streamline Employee Evaluations with Automated Performance Reviews

Ling-yi Tsai, our HRTech expert, brings decades of experience assisting organizations in driving change through technology. She specializes in HR analytics tools and the integration of technology across recruitment, onboarding, and talent management processes. Why are performance reviews critical for employee development?Performance reviews are critical because they provide structured opportunities for feedback and goal setting. They help employees understand their

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