Imagine a world where every business claims to put customers first, yet a staggering 80% of consumers feel their experiences fall short of expectations, despite companies’ bold promises. This stark disconnect lies at the heart of customer capitalism, a business philosophy that prioritizes customer value over short-term profits but often struggles to deliver in practice. In today’s hyper-competitive, customer-driven market,
Setting the Stage for Insurtech Transformation Imagine a world where devastating floods and crippling cyber-attacks no longer catch insurers off guard, where technology transforms vulnerabilities into actionable solutions that protect businesses and individuals alike. This vision is fast becoming reality as Lloyd’s, the global titan of insurance and reinsurance, partners with Ireland’s Department of Finance to revolutionize the insurtech landscape
In a world increasingly reliant on automation, the robotics industry is experiencing an unprecedented surge, often heralded as a transformative era for startups venturing into this dynamic field, far surpassing the momentary buzz surrounding artificial intelligence (AI). This momentum reflects over a decade of persistent growth, hard-earned lessons, and significant technological strides. Industry experts and venture capitalists are expressing palpable
In a landscape where customer expectations for seamless and personalized services are soaring, the insurance sector in Ireland stands at a pivotal moment of transformation, marked by a groundbreaking partnership between RedClick, a prominent Irish insurance provider, and EIS, a global leader in cloud-native core software for insurers. This collaboration is set to redefine how insurance is delivered in the
What happens when an industry steeped in tradition faces risks that evolve faster than its processes can adapt? The Excess & Surplus (E&S) specialty insurance market in the United States, tasked with covering unique and non-standard risks, grapples with this very challenge, struggling with manual underwriting and outdated systems that slow down operations. Insurers often find it difficult to meet
I’m thrilled to sit down with Lorenzo Ioan, the General Manager of RedClick, a dynamic player in the Irish property and casualty insurance market under the Generali Group. With a fresh brand identity established in 2024 and a powerful partnership with EIS, RedClick is paving the way for innovative, customer-focused insurance solutions. Today, we’ll dive into their journey, the strategic
In the fast-evolving landscape of technology, few stories capture the essence of resilience and innovation as vividly as that of Intuit, a $200 billion giant behind household names like QuickBooks, TurboTax, and Mailchimp. This company, long a leader in financial software, took a daring leap into the realm of generative artificial intelligence, only to stumble hard with its initial chatbot
In a landscape where artificial intelligence is reshaping industries at an unprecedented pace, strategic maneuvers by leading players can redefine market dynamics overnight. OpenAI, a frontrunner in generative AI, has made a bold move with its $1.1 billion acquisition of Statsig, a Washington-based product development platform. This deal, announced recently, is not just a financial transaction but a calculated step
In an era where the Asia-Pacific insurance market is experiencing unprecedented growth and fierce competition, insurers are racing to modernize their operations to meet evolving customer demands and tackle regional challenges. Capital Insurance Group (CIG), a prominent player headquartered in Papua New Guinea with a strong presence across several Pacific Island nations, has taken a significant step forward by forging
Imagine a world where your smartphone not only connects you to loved ones but also anticipates your needs with cutting-edge AI, folds into a compact marvel, or offers premium features at a fraction of the expected cost. In 2025, this vision is reality as the global smartphone market evolves at a remarkable pace. With shipments reaching 1.24 billion units and
Introduction to Vibe Coding and the AI Economy Imagine a world where a teenager with no formal coding experience launches an app that garners a waitlist of over 100,000 users in mere months, all thanks to artificial intelligence. This isn’t a distant dream but a reality shaping today’s entrepreneurial landscape through a phenomenon known as vibe coding. As AI transforms
What happens when a nation of over a billion people faces a dire need for accessible health coverage, yet struggles with outdated systems and slow processes? In India, this challenge is being met head-on by HDFC ERGO General Insurance Company Limited, which has shattered industry norms by launching a revolutionary health insurance line powered by Duck Creek’s cloud-native SaaS solutions.
