Customer Experience (CX)
Article Highlights Off On Empathy has long been hailed as a cornerstone in customer experience (CX), often depicted as the linchpin that converts indifferent customers into devoted advocates
February 21, 2025
Tag
Product Development
FinTech Insurance
Article Highlights Off On Waterdrop Inc., a leading player in the realms of insurance and healthcare, has made a significant move by announcing a strategic partnership with DeepSeek
February 20, 2025
Recruitment-and-On-boarding
Article Highlights Off On In the ever-evolving landscape of recruitment processes, the ability to streamline and enhance interview summaries is becoming increasingly crucial to success. Recruiters often face
February 20, 2025
ABM Marketing Technology
Article Highlights Off On In an era where customer engagement and satisfaction are paramount, Hightouch emerges on the marketing scene with an innovative AI-driven approach, attracting significant investor
February 20, 2025
Enterprise Applications
Article Highlights Off On Once a small craft brewery with a single Belgian-style wheat beer, Allagash Brewing Company, based in Portland, Maine, has grown into an operation that
February 19, 2025
AI and ML
Article Highlights Off On In recent years, the manufacturing industry has experienced transformative shifts driven by advances in technology, particularly with the emergence of artificial intelligence (AI). Generative
February 17, 2025
Robotic Process Automation In IT
Article Highlights Off On Apple, renowned for revolutionizing personal computing and mobile devices, is now venturing into robotics, particularly focusing on humanoid robots. This effort is not just
February 17, 2025
Digital Wealth Management
Article Highlights Off On Era, an AI-powered financial intelligence platform dedicated to reimagining personal wealth management, has announced a significant milestone with a $6.2 million seed funding round.
February 14, 2025
Customer Experience (CX)
Article Highlights Off On In today’s fast-paced digital landscape, businesses are increasingly turning to artificial intelligence (AI) to revolutionize the way they manage customer feedback. The integration of
February 13, 2025
Customer Experience (CX)
Article Highlights Off On Customer onboarding is the critical process where businesses introduce new users to their products or services. Unlike simply handing over the keys, effective onboarding
February 13, 2025
Customer Experience (CX)
Article Highlights Off On Retaining customers today is challenging. Shoppers have access to more information and choices than ever before. Prospects can educate themselves and make informed buying
February 11, 2025
Customer Experience (CX)
Article Highlights Off On In today’s competitive B2B landscape, sales professionals must adapt their strategies to align with the buyer’s journey. By understanding and supporting the buyer’s decision-making
February 10, 2025