AI and ML
The introduction of generative AI, powered by OpenAI, marks a pivotal moment in the evolution of the chatbot industry. Chatbots have become integral to businesses’ customer support strategies,
September 26, 2023
Tag
Chatbots
AI and ML
The AI chatbot market has been fiercely competitive as companies race to develop and introduce conversational AI assistants that can engage users in intelligent conversations. The latest contenders
September 18, 2023
Cyber Security
As AI chatbots become an integral part of our daily lives, a concerning trend has emerged: the jailbreaking of these intelligent systems. Exploiting vulnerabilities and bypassing safety measures,
September 15, 2023
AI and ML
Chinese technology companies Baidu and ByteDance have recently announced the launch of their AI chatbots to the public, following regulatory approval. With the goal of improving their models
August 31, 2023
Robotic Process Automation In Fintech
In the financial world, ethical considerations hold paramount importance. With the emergence of AI chatbots, there is now an innovative tool to promote ethical financial decision-making. These intelligent
August 16, 2023
End User Computing
Bing Chat, developed by Microsoft as an AI search chatbot, has recently come under fire as reports of significant quality issues have surfaced. Intended to assist users in
August 16, 2023
AI and ML
In an era characterized by polarization, misinformation, and the erosion of truth and trust, the demand for a reliable source of truth has never been greater. With the
August 2, 2023
AI and ML
In a bid to enhance user retention efforts, Meta, formerly known as Facebook, is planning to release AI chatbots with human-like personalities. These advanced chatbots, called “personas,” have
August 2, 2023
Customer Experience (CX)
When the U.S. shut down in response to COVID-19, many government agencies were overwhelmed by requests for help and information. The sudden surge in demand highlighted the need
August 1, 2023
Core HR
Building successful and long-lasting client relationships is crucial for any business. The client onboarding process, answering repetitive FAQs, scheduling meetings, transcribing discussions, creating proposals, and managing e-documents can
July 7, 2023
Robotic Process Automation In Fintech
The financial industry has long been characterized by face-to-face interactions between customers and customer service representatives. However, this traditional model is increasingly being challenged by the growing adoption
June 19, 2023
Robotic Process Automation In Fintech
The Consumer Financial Protection Bureau (CFPB) has been monitoring banks’ increasing use of AI-powered chatbots amid a surge of complaints from frustrated customers. While chatbots can offer a
June 8, 2023