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Artificial Intelligence

Tech Investments to Boost Customer Experience in 2025: A Strategic Guide
Customer Experience (CX)
Tech Investments to Boost Customer Experience in 2025: A Strategic Guide

In today’s fiercely competitive business landscape, the significance of enhancing customer experience (CX) cannot be overstated. With the rapid acceleration of technological advancements, companies are compelled to adapt and invest in cutting-edge technology to meet the ever-evolving expectations of their customers. A staggering 78% of enterprise leaders have expressed intentions to escalate their CX investments in the coming year, with

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SK Telecom Enhances AI Data Centers Amid Strategic Partnerships at MWC
Data Centres and Virtualization
SK Telecom Enhances AI Data Centers Amid Strategic Partnerships at MWC

SK Telecom has announced a series of strategic partnerships aimed at boosting its AI data center capabilities. These collaborations were unveiled at the Mobile World Congress (MWC) in Barcelona, Spain, and reflect the company’s commitment to driving innovation in AI infrastructure through cutting-edge technologies and cooperation with leading firms. Strategic Partnership with Elice Modular AI Data Centers SK Telecom’s alliance

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Why Are GeForce RTX 5090 GPUs Thriving in China’s Black Market?
Hardware
Why Are GeForce RTX 5090 GPUs Thriving in China’s Black Market?

In recent months, a significant surge in demand for NVIDIA’s GeForce RTX 5090 GPUs has been observed in China’s black markets, driven primarily by the increasing popularity of DeepSeek’s AI models. The scenario has sparked widespread curiosity and concern regarding the underlying factors contributing to this trend. Instead of opting for expensive AI accelerators like the ##0, many Chinese tech

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How Is Ant Group Revolutionizing Health Insurance and Healthcare in China?
FinTech Insurance
How Is Ant Group Revolutionizing Health Insurance and Healthcare in China?

In 2024, Ant Group’s online insurance platform, Ant Insurance, helped leading insurers in China process a remarkable 7.25 million health claims, marking a notable 55% year-over-year increase. This surge led to total health claim payouts amounting to RMB 9.2 billion (USD 1.3 billion), reflecting the growing demand for health insurance amidst shifting demographic patterns. By 2035, over 400 million people

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How is Yelp Enhancing User Experience with AI and LLM Integration?
AI and ML
How is Yelp Enhancing User Experience with AI and LLM Integration?

Yelp has always strived to improve the user experience on its platform, but the integration of artificial intelligence (AI) technology, particularly Large Language Models (LLMs), marks a significant step forward. This integration represents a tremendous leap in Yelp’s capacity to understand, interpret, and cater to users’ needs effectively. Yelp’s journey with AI, like many technology companies, has been characterized by

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Can Influencers Help Brands Rebuild Trust Among Distrusting Consumers?
Customer Experience (CX)
Can Influencers Help Brands Rebuild Trust Among Distrusting Consumers?

In today’s rapidly evolving digital landscape, maintaining trust is becoming increasingly critical for brands in their quest to build loyal consumer bases. Trust, which has always been the cornerstone of brand-consumer relationships, has seen a substantial decline, especially in the United States, where trust levels between consumers and companies are at their lowest since 2016. The primary drivers of this

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Enhancing CX Through Digital Transformation: A Human-First Approach
Customer Experience (CX)
Enhancing CX Through Digital Transformation: A Human-First Approach

In the digital age, businesses must evolve the way they interact with their customers to stay competitive. Customers today expect seamless, relevant, and easy interactions with the companies they patronize. This growing demand means businesses must incorporate a human-centric digital transformation strategy, focusing on customer needs and experiences above all else. Such a strategy ensures that digital advancements enhance human

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Maximizing Performance and Efficiency with Bare-Metal Cloud Solutions
Cloud
Maximizing Performance and Efficiency with Bare-Metal Cloud Solutions

Bare-metal cloud services offer an unparalleled opportunity to harness raw computing power directly from physical servers without the overhead of virtualization. This approach ensures lower latency and higher performance, particularly advantageous for high-demand applications in AI, machine learning, and high-performance computing. As industries continue to evolve, the need for efficient and powerful computing solutions becomes increasingly evident, and bare-metal cloud

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Are Cyberattacks on IT Vendors Causing Financial Havoc for Businesses?
Cyber Security
Are Cyberattacks on IT Vendors Causing Financial Havoc for Businesses?

Recent developments in the cybersecurity landscape have unveiled a growing sinister trend: cyberattacks targeting third-party IT vendors are inflicting unprecedented financial damage across various industries. Nearly 23% of the cyber insurance claims filed with them in the past year have been due to material losses from breaches involving third-party vendors. This marked a significant shift, as it was the first

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WhatsApp Beta Tests AI Group Icons and Chatbot Widget for Android
AI and ML
WhatsApp Beta Tests AI Group Icons and Chatbot Widget for Android

WhatsApp, the globally popular messaging service owned by Meta, is making waves in the tech community with its latest advancements in artificial intelligence, currently being beta tested for Android users. These new features, AI-generated group icons and the Meta AI chatbot widget, are designed to improve convenience and enhance user engagement. By embedding such cutting-edge technology into its platform, WhatsApp

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Klaviyo Named Top Email Marketing Platform for 2025 by Software Experts
Marketing Automation / Email Marketing
Klaviyo Named Top Email Marketing Platform for 2025 by Software Experts

In a recent evaluation by Software Experts, Klaviyo has been recognized as the top email marketing platform for 2025. This accolade underscores Klaviyo’s exceptional capabilities in the realm of automated email marketing, setting a high standard for the industry. Recognition of Excellence Leading Features and User-Friendly Interface Klaviyo secured the top spot due to its extensive range of features, ease

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Can Manus Redefine AI Capabilities and Challenge Western Tech Dominance?
AI and ML
Can Manus Redefine AI Capabilities and Challenge Western Tech Dominance?

The groundbreaking launch of Manus, an advanced AI system developed in China, is transforming global perspectives on artificial intelligence. On March 6, Manus debuted in Shenzhen, exhibiting capabilities that surpass mere data processing to approach human-level autonomy and decision-making. Unlike traditional AI tools that serve as assistants to human operators, Manus navigates tasks across multiple industries, performing analyses, making decisions,

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