AI Archives | Page 16 of 648

Customer Data Management

Trend Analysis: Human-Centric AI in Life Sciences CRM

Despite pouring millions into customer relationship management (CRM) systems, life sciences organizations often find themselves grappling with a critical challenge: delivering timely, personalized, and compliant engagement to healthcare professionals (HCPs) and patients. A striking statistic reveals the depth of this issue—many companies report that up to 60% of their HCP interactions fail to meet personalization expectations due to outdated processes

November 13, 2025

Embedded Finance

AI and BNPL Shape Australian Holiday Shopping Trends

In the bustling lead-up to the 2025 holiday season, picture a young Australian shopper scrolling through a smartphone, where an AI tool instantly curates a list of perfect gifts for loved ones while a Buy Now, Pay Later option ensures the purchases won’t strain the budget. This seamless blend of technology and financial flexibility isn’t a distant vision—it’s the reality

November 13, 2025

Marketing Automation / Email Marketing

Hightouch Agents for Marketing – Review

Marketing teams today grapple with an overwhelming array of tasks, from data analysis to campaign execution, often bogged down by manual processes that drain time and resources, while efficiency can make or break success in this industry. A staggering amount of effort—sometimes up to 80% of campaign work—goes into repetitive, non-creative activities. This persistent challenge has paved the way for

November 13, 2025

DevOps

How Is AI Reviving the Joy of JavaScript Programming?

Imagine a world where coding feels less like a grind and more like a creative playground, where the repetitive burdens of programming are lifted, allowing developers to rediscover the thrill of building something new with JavaScript. This is no longer just a dream but a reality being shaped by artificial intelligence (AI), which is transforming the way developers interact with

November 13, 2025

Customer Experience (CX)

AI and Human Touch: Balancing Customer Experience Right

Introduction In today’s fast-paced digital landscape, businesses face an unprecedented challenge: delivering exceptional customer experiences at scale while managing efficiency and cost. Artificial intelligence (AI) has emerged as a transformative tool in customer service, handling vast volumes of inquiries with speed and precision. Yet, the question lingers—can technology alone meet the nuanced emotional needs of customers, or is the human

November 13, 2025

AI and ML

OpenAI Unveils GPT-5.1 with Enhanced AI Interaction

I’m thrilled to sit down with Aisha Amaira, a renowned MarTech expert whose deep understanding of technology integration in marketing offers a unique perspective on the latest advancements in AI. With her extensive background in CRM marketing technology and customer data platforms, Aisha has a knack for breaking down how innovations like OpenAI’s GPT-5.1 release can transform user experiences and

November 13, 2025

Robotic Process Automation In Fintech

Zest AI Secures Major Funding to Boost AI Lending Solutions

Setting the Stage for AI Lending Dominance In an era where financial institutions face mounting pressure to streamline operations and enhance customer experiences, the lending sector stands at a critical juncture with artificial intelligence (AI) emerging as a transformative force that promises to revolutionize traditional practices. A striking indicator of this shift is the recent strategic funding secured by Zest

November 13, 2025

Cloud

Trend Analysis: Cloud Native and AI Integration

A striking revelation from a recent report by the Cloud Native Computing Foundation (CNCF) and SlashData sets the stage for a transformative shift in technology: 41% of AI and machine learning (ML) developers now identify as cloud-native, underscoring a profound convergence between two powerhouse domains where scalable, flexible systems are becoming the backbone of advanced AI workloads. As industries from

November 13, 2025

Customer Experience (CX)

Are We Ready for AI in Customer Engagement Channels?

Introduction to AI in Customer Engagement In today’s fast-paced business landscape, a staggering statistic reveals that nearly 89% of organizations are either planning or actively integrating artificial intelligence (AI) into their customer engagement strategies. This surge reflects a transformative shift, driven by the promise of enhanced efficiency and personalized interactions through tools like conversational bots and predictive routing. However, beneath

November 13, 2025

Data Centres and Virtualization

Vietnam Unveils $2B AI Data Center Campus in Ho Chi Minh City

In a transformative stride toward becoming a digital powerhouse in Southeast Asia, Vietnam has announced an ambitious plan for a massive 200MW data center campus in Ho Chi Minh City, with a potential investment reaching up to $2 billion. This groundbreaking project, set to bolster the nation’s artificial intelligence and cloud computing capabilities, is a collaboration between Kinh Bac City

November 13, 2025

Cloud

Navigating Ethics and Law in Cloud AI Innovation

In a world where artificial intelligence reshapes industries overnight, cloud-based Generative AI (GenAI) stands as a titan of transformation, automating processes and fueling creativity at an unprecedented scale. Yet, beneath the allure of efficiency lies a darker reality: a massive data breach in a multi-tenant cloud system exposes sensitive information, sparking outrage and lawsuits. This scenario, far from hypothetical, captures

November 13, 2025

AI and ML

AI Web Browsers – Review

In an era where digital efficiency reigns supreme, consider the staggering fact that over 80% of internet users now seek tools to streamline their online experience, from research to communication, and AI web browsers have emerged as a promising solution. Blending cutting-edge artificial intelligence with traditional browsing, they transform how users interact with the web. This review delves into the

November 13, 2025