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Why Was SugarCRM Named to the Midmarket CRM Suites ShortList in 2025?
February 14, 2025
Why Was SugarCRM Named to the Midmarket CRM Suites ShortList in 2025?

SugarCRM, renowned for its intelligence-driven sales automation platform, recently earned a prestigious spot on the Constellation ShortList for Midmarket CRM

Aligning CX Metrics With Governance Strategy for Business Success
February 14, 2025
Aligning CX Metrics With Governance Strategy for Business Success

In today’s competitive business landscape, customer experience (CX) has become a critical differentiator. However, the challenge for CX leaders lies

Transforming Customer Service: Five Key Practices to Retain Loyalty
February 14, 2025
Transforming Customer Service: Five Key Practices to Retain Loyalty

In today’s competitive market, outstanding customer service is no longer just an advantage but a necessity for retaining customer loyalty

How Can Retailers in 2025 Prioritize Data Intelligence for CX?
February 14, 2025
How Can Retailers in 2025 Prioritize Data Intelligence for CX?

The retail and eCommerce landscape continues to evolve quickly, driven by changing customer expectations, technological advancements, and the growing role

Breakthrough Raises $600K to Revolutionize B2B Sales Messaging with AI
February 14, 2025
Breakthrough Raises $600K to Revolutionize B2B Sales Messaging with AI

In a significant move to innovate the B2B sales messaging landscape, Breakthrough, an AI-driven startup founded by former Google executive

How Can Photographers Use SEO to Dominate Their Local Markets?
February 14, 2025
How Can Photographers Use SEO to Dominate Their Local Markets?

Professional photographers face a challenging and competitive industry, especially at a local level, where standing out requires more than just

Is Avid CRM the Ultimate Solution for Outlook Integration?
February 14, 2025
Is Avid CRM the Ultimate Solution for Outlook Integration?

The introduction of Avid CRM by Avidian Technologies marks a significant milestone in the evolution of customer relationship management (CRM)

Transforming Contact Centers with Cloud Technology and AI Integration
February 14, 2025
Transforming Contact Centers with Cloud Technology and AI Integration

In the rapidly evolving landscape of customer service, traditional contact centers face the challenge of meeting increasingly sophisticated and dynamic

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