Category

Customer Data Management

Popular Stories

All Customer Data Management News
How Is Aquant Transforming Customer Service with AI Innovation?
July 25, 2024
How Is Aquant Transforming Customer Service with AI Innovation?

Aquant, an AI-powered platform enhancing customer and field service in the manufacturing industry, has been recognized as one of the 2024 CRM Top 100 Companies in Customer Service, Marketing, and Sales by Destination CRM. This accolade highlights Aquant’s dedication to

Blueshift Enhances CDP for Effective First-Party Data Activation
July 23, 2024
Blueshift Enhances CDP for Effective First-Party Data Activation

Blueshift, a leader in intelligent cross-channel engagement, has unveiled an array of new solutions aimed at optimizing the activation of first-party data on paid media platforms. These innovations are designed to meet the growing demands of a cookie-less, privacy-focused digital

How Can AI-Powered CRMs Transform the Small-Business Landscape?
July 23, 2024
How Can AI-Powered CRMs Transform the Small-Business Landscape?

Small businesses need more than sheer determination to thrive in today’s fast-paced environment. In an era where customer satisfaction and operational efficiency are critical to success, innovative tools like AI-powered customer relationship management (CRM) systems are indispensable. These advanced systems

Composable CDPs Revolutionize Digital Advertising with Flexibility and Insights
July 22, 2024
Composable CDPs Revolutionize Digital Advertising with Flexibility and Insights

In the fast-paced domain of digital advertising, composable customer data platforms (CDPs) are emerging as a transformative force. Unlike traditional monolithic CDPs that typically offer a unified yet often inflexible solution, composable CDPs leverage a modular architecture to provide unparalleled

Balancing Personalization with Customer Privacy and Data Protection
July 18, 2024
Balancing Personalization with Customer Privacy and Data Protection

In today’s digital landscape, privacy and data protection stand as pillars of customer trust. Companies invest heavily in secure frameworks to safeguard sensitive information. On the flip side, personalization has become a cornerstone in delivering exceptional customer experiences. Tailored recommendations

Salesforce Unveils Einstein Service Agent for Enhanced AI Customer Support
July 18, 2024
Salesforce Unveils Einstein Service Agent for Enhanced AI Customer Support

Salesforce has made a significant leap in AI-driven solutions by introducing the Einstein Service Agent, an advanced tool designed to interact directly with customers. This latest addition builds upon Salesforce’s existing suite of AI-powered SaaS offerings, such as Einstein Copilot,

No more posts to show
How Is Aquant Transforming Customer Service with AI Innovation?
July 25, 2024
How Is Aquant Transforming Customer Service with AI Innovation?

Aquant, an AI-powered platform enhancing customer and field service in the manufacturing industry, has been recognized as one of the 2024 CRM Top 100 Companies in Customer Service, Marketing, and Sales by Destination CRM. This accolade highlights Aquant’s dedication to

Blueshift Enhances CDP for Effective First-Party Data Activation
July 23, 2024
Blueshift Enhances CDP for Effective First-Party Data Activation

Blueshift, a leader in intelligent cross-channel engagement, has unveiled an array of new solutions aimed at optimizing the activation of first-party data on paid media platforms. These innovations are designed to meet the growing demands of a cookie-less, privacy-focused digital

How Can AI-Powered CRMs Transform the Small-Business Landscape?
July 23, 2024
How Can AI-Powered CRMs Transform the Small-Business Landscape?

Small businesses need more than sheer determination to thrive in today’s fast-paced environment. In an era where customer satisfaction and operational efficiency are critical to success, innovative tools like AI-powered customer relationship management (CRM) systems are indispensable. These advanced systems

Composable CDPs Revolutionize Digital Advertising with Flexibility and Insights
July 22, 2024
Composable CDPs Revolutionize Digital Advertising with Flexibility and Insights

In the fast-paced domain of digital advertising, composable customer data platforms (CDPs) are emerging as a transformative force. Unlike traditional monolithic CDPs that typically offer a unified yet often inflexible solution, composable CDPs leverage a modular architecture to provide unparalleled

Balancing Personalization with Customer Privacy and Data Protection
July 18, 2024
Balancing Personalization with Customer Privacy and Data Protection

In today’s digital landscape, privacy and data protection stand as pillars of customer trust. Companies invest heavily in secure frameworks to safeguard sensitive information. On the flip side, personalization has become a cornerstone in delivering exceptional customer experiences. Tailored recommendations

Salesforce Unveils Einstein Service Agent for Enhanced AI Customer Support
July 18, 2024
Salesforce Unveils Einstein Service Agent for Enhanced AI Customer Support

Salesforce has made a significant leap in AI-driven solutions by introducing the Einstein Service Agent, an advanced tool designed to interact directly with customers. This latest addition builds upon Salesforce’s existing suite of AI-powered SaaS offerings, such as Einstein Copilot,

Popular Stories

Uncover what’s next for even more to explore

Uncover What’s Next

Customer Data Management

You might also like

Explore more in our additional categories
New Categories to Explore