Customer Data Management

August 20, 2025

AI and SEO in 2025: Embracing Continuity and Change

August 20, 2025

How Are AI Agents Rivaling Google in Digital Search?

Introduction Imagine a digital landscape where a single AI system generates traffic equivalent to a third of all organic search visits to brands, challenging the long-standing dominance of traditional search engines. This is no longer a distant vision but a

August 21, 2025

CRMs for Financial Advisors – Review

Imagine a financial advisor juggling dozens of client portfolios, regulatory deadlines, and personalized follow-ups, all while striving to grow their practice in a fiercely competitive market. The pressure to deliver exceptional service without dropping the ball on compliance or efficiency

August 14, 2025

FormAssembly Unveils HubSpot Connector for Seamless Data Sync

August 12, 2025

Are You Trapped by Costly CRM Systems in South Africa?

In the rapidly evolving landscape of digital transformation, South African businesses are under immense pressure to adopt Customer Relationship Management (CRM) systems to maintain a competitive edge, as these platforms promise to revolutionize operations by unifying customer data, enhancing personalized

August 21, 2025

CRMs for Financial Advisors – Review

Imagine a financial advisor juggling dozens of client portfolios, regulatory deadlines, and personalized follow-ups, all while striving to grow their practice in a fiercely competitive market. The pressure to deliver exceptional service without dropping the ball on compliance or efficiency

August 20, 2025

AI and SEO in 2025: Embracing Continuity and Change

August 20, 2025

How Are AI Agents Rivaling Google in Digital Search?

Introduction Imagine a digital landscape where a single AI system generates traffic equivalent to a third of all organic search visits to brands, challenging the long-standing dominance of traditional search engines. This is no longer a distant vision but a

August 14, 2025

FormAssembly Unveils HubSpot Connector for Seamless Data Sync

August 12, 2025

Are You Trapped by Costly CRM Systems in South Africa?

In the rapidly evolving landscape of digital transformation, South African businesses are under immense pressure to adopt Customer Relationship Management (CRM) systems to maintain a competitive edge, as these platforms promise to revolutionize operations by unifying customer data, enhancing personalized

Popular Stories

February 24, 2025

Adobe Launches Real-Time CDP for Secure First-Party Data Collaboration

How Can CSMs Balance Customer Retention and Expansion for Growth?

Which Enterprise CRM System Is Best for Your Business?

Data-Driven Loyalty: Revolutionizing Car Dealership Strategies

Zoho Revolutionizes CRM with AI for Enhanced Customer Experience

Review of PandaDoc CPQ for Pipedrive

Jim Barone Joins Close-Up as EVP to Drive U.S. CRM Growth

February 27, 2025

Can AI-Driven Data Revolutionize Consumer Purchase Targeting?

Will ServiceNow or Salesforce Dominate the Future of Enterprise CRM?

How to Successfully Implement CRM: A Step-by-Step Guide

December 26, 2024

CDP Industry Sees Growth Amid Shifts in Martech Management and Deployment

The Customer Data Platform (CDP) industry is experiencing a second wave of growth, revealing pivotal developments and shifts across sectors. A comprehensive survey conducted by the Customer Data Platform Institute indicates that the industry is expanding into new users, industries,

October 15, 2024

Is SmartBug’s Senior Living CRM the Future of Senior Care Management?

November 5, 2024

How Can AI Revolutionize Your CRM Strategy for Business Growth?

December 3, 2024

Top CRM Software of 2025: Best Platforms for All Business Sizes

December 26, 2024

Key Reasons Why Customer Data Platform Projects Often Fail

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All Customer Data Management News

Trend Analysis: AI-Powered Customer Data Platforms

In an era where consumer expectations continue to evolve at an unprecedented pace, businesses strive to adapt through innovative technologies. One such advancement gaining momentum involves AI-powered customer data platforms. These platforms have emerged as pivotal tools in helping businesses

Bridging the Gap in AI-Driven Customer Experience

Despite the increasing recognition of its significance, a substantial gap remains in effectively delivering AI-driven customer experience (CX). This disconnect is starkly highlighted by recent research, where an overwhelming majority acknowledge the importance of creating positive conversational experiences, yet only

Trend Analysis: AI-Driven CRM Systems

In a business landscape dominated by digital transformation, the emergence of AI-driven Customer Relationship Management (CRM) systems offers a fascinating glimpse into the future of customer engagement. As companies worldwide strive to enhance user experiences and streamline operations, these advanced

Talon.One Secures $135M to Enhance AI-Driven Loyalty Platform

Talon.One has revolutionized the enterprise loyalty and promotion software landscape by securing a monumental $135 million growth investment. This move signals a significant shift away from traditional mass discounting toward sophisticated, data-driven strategies that underpin sustainable customer loyalty. As consumer

Hightouch Unveils Adaptive Identity Resolution for Better CRM

Could you explain what Adaptive Identity Resolution is and how it differs from traditional identity resolution tools? Adaptive Identity Resolution is a revolutionary approach to handling customer data unification. Unlike traditional tools that often provide rigid and opaque solutions, it

Customizable CRM Workflows: A Strategic Necessity for 2025

Enhanced Efficiency and Time Savings The capacity to automate repetitive and time-consuming tasks in CRM systems translates into significant operational efficiencies. Businesses can automate follow-up emails after initial customer interaction, ensuring timely communication without manual intervention. Likewise, lead assignments that

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Trend Analysis: AI-Powered Customer Data Platforms

In an era where consumer expectations continue to evolve at an unprecedented pace, businesses strive to adapt through innovative technologies. One such advancement gaining momentum involves AI-powered customer data platforms. These platforms have emerged as pivotal tools in helping businesses

Bridging the Gap in AI-Driven Customer Experience

Despite the increasing recognition of its significance, a substantial gap remains in effectively delivering AI-driven customer experience (CX). This disconnect is starkly highlighted by recent research, where an overwhelming majority acknowledge the importance of creating positive conversational experiences, yet only

Trend Analysis: AI-Driven CRM Systems

In a business landscape dominated by digital transformation, the emergence of AI-driven Customer Relationship Management (CRM) systems offers a fascinating glimpse into the future of customer engagement. As companies worldwide strive to enhance user experiences and streamline operations, these advanced

Talon.One Secures $135M to Enhance AI-Driven Loyalty Platform

Talon.One has revolutionized the enterprise loyalty and promotion software landscape by securing a monumental $135 million growth investment. This move signals a significant shift away from traditional mass discounting toward sophisticated, data-driven strategies that underpin sustainable customer loyalty. As consumer

Hightouch Unveils Adaptive Identity Resolution for Better CRM

Could you explain what Adaptive Identity Resolution is and how it differs from traditional identity resolution tools? Adaptive Identity Resolution is a revolutionary approach to handling customer data unification. Unlike traditional tools that often provide rigid and opaque solutions, it

Customizable CRM Workflows: A Strategic Necessity for 2025

Enhanced Efficiency and Time Savings The capacity to automate repetitive and time-consuming tasks in CRM systems translates into significant operational efficiencies. Businesses can automate follow-up emails after initial customer interaction, ensuring timely communication without manual intervention. Likewise, lead assignments that

Browse out different divisions

Browse Different Divisions

Popular Stories

Is Your CRM Holding Back B2B Success With Bad Data?

Treasure Data Unveils AI Tools to Elevate Customer Experience

Free CRM Features vs. Paid CRM Upgrades: A Comparative Analysis

CAYIN’s SMP Enhances Digital Transformation in Key Sectors

February 27, 2023

Major Players in CRM Analytics Market Include Oracle, SAP SE, and IBM Corporation

Winning Customer Appreciation through Trustworthy Data Practices and Customer Value

Salesforce and Accenture collaborate to accelerate the deployment of generative AI for CRM

The Importance of a Data-Driven Culture for Customer Data Platforms

January 28, 2025

How Can Financial Services Avoid Common CRM Implementation Pitfalls?

February 18, 2025

Can Klaviyo’s New Analytics Drive Better Customer Relationships?

Mastering CRM Integration: Streamline Systems and Enhance Efficiency

TG Lab and Xtremepush Partner to Boost iGaming Platform’s Engagement

How Will Rafael Flores Drive AI Innovation at Treasure Data?

Is Your CRM Holding Back B2B Success With Bad Data?

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October 14, 2024

How Do Modern CRMs Transform Sales Strategies and Team Collaboration?

In today’s fiercely competitive sales landscape, Customer Relationship Management (CRM) platforms have transcended from simple contact management tools to comprehensive solutions that optimize sales strategies and team collaboration. As sales professionals strive to gain an edge, CRM systems powered by

February 20, 2025

How Can CRM Integrations Revolutionize Nonprofit Donor Tracking?

Integrating Customer Relationship Management (CRM) systems into nonprofit organizations can significantly improve donor tracking and management. CRM integrations can streamline data collection, enhance communication, and provide detailed insights into donor behaviors and preferences. By centralizing donor information, nonprofits can tailor

How Can CSMs Balance Customer Retention and Expansion for Growth?

Balancing customer retention and expansion is paramount for the growth of any company. Customer Success Managers (CSMs) play a crucial role in ensuring customers are not only retained but also primed for expansion. Understanding how to foster both elements through

October 22, 2024

Is Your CRM System Fully Optimized? Discover WeDoCRM’s Audit Service

In response to significant interest noted at the recent Technology for Marketing event held at ExCeL, London, WeDoCRM, a prominent CRM specialist agency, has unveiled its new CRM Audit Service. Listed as "One to Watch," WeDoCRM observed widespread enthusiasm from

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