Category

Customer Data Management

Popular Stories

All Customer Data Management News
Mastering Omnichannel Personalization for Boosted Customer Engagement
January 21, 2025
Mastering Omnichannel Personalization for Boosted Customer Engagement

In an era where customer expectations are higher than ever, businesses need a powerful strategy to not only meet these expectations but also to stay ahead of the competition. Omnichannel personalization, which involves tailoring the shopping experience based on data

Leveraging CRM and AI to Navigate 2025’s Consumer Trends and Challenges
January 21, 2025
Leveraging CRM and AI to Navigate 2025’s Consumer Trends and Challenges

In an ever-evolving market landscape, businesses must harness the full potential of CRM and AI technologies to keep up with rapidly changing consumer trends and expectations. The strategic application of these technologies is crucial for businesses aiming to stay competitive.

Are You Missing The Signs That Predict Customer Churn Early Enough?
January 17, 2025
Are You Missing The Signs That Predict Customer Churn Early Enough?

“Everything seemed fine.” These three words echo through countless customer churn post-mortems after a seemingly stable customer departs. But here’s what years of SaaS churn analysis have taught many experts— that sudden departure wasn’t sudden at all. Understanding and preventing

How Will AI Transform Customer Relationship Management in 2025?
January 17, 2025
How Will AI Transform Customer Relationship Management in 2025?

As we step into 2025, the landscape of Customer Relationship Management (CRM) is undergoing a significant transformation, driven by advancements in artificial intelligence (AI). These innovations are reshaping how businesses interact with customers, enhancing their experiences, and setting new standards

The Essential Role of Data Architects in Modern Marketing Strategies
January 16, 2025
The Essential Role of Data Architects in Modern Marketing Strategies

In the era of digital transformation, data architects have become indispensable in shaping modern marketing strategies. Their expertise in data architecture provides the backbone for digital infrastructure, enabling marketers to manage data efficiently, derive actionable insights, and make informed decisions.

How Can Businesses Solve the 2025 Customer Retention Crisis?
January 16, 2025
How Can Businesses Solve the 2025 Customer Retention Crisis?

In 2025, businesses across various sectors are grappling with a significant challenge: customer retention. Despite the stabilization of the post-pandemic world, companies are facing staggering financial losses due to customer attrition, estimated at $168 billion annually in the U.S. alone.

No more posts to show
Mastering Omnichannel Personalization for Boosted Customer Engagement
January 21, 2025
Mastering Omnichannel Personalization for Boosted Customer Engagement

In an era where customer expectations are higher than ever, businesses need a powerful strategy to not only meet these expectations but also to stay ahead of the competition. Omnichannel personalization, which involves tailoring the shopping experience based on data

Leveraging CRM and AI to Navigate 2025’s Consumer Trends and Challenges
January 21, 2025
Leveraging CRM and AI to Navigate 2025’s Consumer Trends and Challenges

In an ever-evolving market landscape, businesses must harness the full potential of CRM and AI technologies to keep up with rapidly changing consumer trends and expectations. The strategic application of these technologies is crucial for businesses aiming to stay competitive.

Are You Missing The Signs That Predict Customer Churn Early Enough?
January 17, 2025
Are You Missing The Signs That Predict Customer Churn Early Enough?

“Everything seemed fine.” These three words echo through countless customer churn post-mortems after a seemingly stable customer departs. But here’s what years of SaaS churn analysis have taught many experts— that sudden departure wasn’t sudden at all. Understanding and preventing

How Will AI Transform Customer Relationship Management in 2025?
January 17, 2025
How Will AI Transform Customer Relationship Management in 2025?

As we step into 2025, the landscape of Customer Relationship Management (CRM) is undergoing a significant transformation, driven by advancements in artificial intelligence (AI). These innovations are reshaping how businesses interact with customers, enhancing their experiences, and setting new standards

The Essential Role of Data Architects in Modern Marketing Strategies
January 16, 2025
The Essential Role of Data Architects in Modern Marketing Strategies

In the era of digital transformation, data architects have become indispensable in shaping modern marketing strategies. Their expertise in data architecture provides the backbone for digital infrastructure, enabling marketers to manage data efficiently, derive actionable insights, and make informed decisions.

How Can Businesses Solve the 2025 Customer Retention Crisis?
January 16, 2025
How Can Businesses Solve the 2025 Customer Retention Crisis?

In 2025, businesses across various sectors are grappling with a significant challenge: customer retention. Despite the stabilization of the post-pandemic world, companies are facing staggering financial losses due to customer attrition, estimated at $168 billion annually in the U.S. alone.

Popular Stories

Uncover what’s next for even more to explore

Uncover What’s Next

Customer Data Management

You might also like

Explore more in our additional categories
New Categories to Explore