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Best CRM Software for 2025: Expert Picks for Businesses of All Sizes
March 20, 2025
Best CRM Software for 2025: Expert Picks for Businesses of All Sizes

In today’s highly competitive business environment, managing customer relationships effectively is crucial for success. Customer Relationship Management (CRM) software has become an indispensable tool for businesses, enabling them to efficiently handle interactions, track customer trends, and optimize various customer-related processes

How Will DXC Technology Transform Parfois’ Customer Experience?
March 18, 2025
How Will DXC Technology Transform Parfois’ Customer Experience?

The collaboration between DXC Technology, a renowned global technology services provider, and Parfois Group, a prominent Portuguese fashion brand, marks a significant milestone in enhancing personalized customer experiences. With over 1,000 stores in 67 countries alongside a robust online presence,

Transforming Customer Engagement: AI Integration in CRM Systems
March 17, 2025
Transforming Customer Engagement: AI Integration in CRM Systems

Customer engagement has always been a vital component of business success. With the advent of artificial intelligence (AI) in customer relationship management (CRM) systems, this engagement is being taken to new heights. Companies can now interact with customers in more

What Challenges Do Businesses Face When Deploying CDPs?
March 17, 2025
What Challenges Do Businesses Face When Deploying CDPs?

Deploying customer data platforms (CDPs) presents a myriad of challenges for businesses aiming to unify customer data and enhance marketing efforts. As companies strive to integrate these advanced systems into their operations, they often encounter significant technical and organizational hurdles.

How Do CRM Reports Drive Data-Driven Growth and Customer Insights?
March 13, 2025
How Do CRM Reports Drive Data-Driven Growth and Customer Insights?

Today, we are joined by Aisha Amaira, a MarTech expert with vast experience in CRM marketing technology and customer data platforms. Aisha is here to share her knowledge on CRM reports and how businesses can leverage these tools to derive

How Can CSMs Balance Customer Retention and Expansion for Growth?
March 13, 2025
How Can CSMs Balance Customer Retention and Expansion for Growth?

Balancing customer retention and expansion is paramount for the growth of any company. Customer Success Managers (CSMs) play a crucial role in ensuring customers are not only retained but also primed for expansion. Understanding how to foster both elements through

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Best CRM Software for 2025: Expert Picks for Businesses of All Sizes
March 20, 2025
Best CRM Software for 2025: Expert Picks for Businesses of All Sizes

In today’s highly competitive business environment, managing customer relationships effectively is crucial for success. Customer Relationship Management (CRM) software has become an indispensable tool for businesses, enabling them to efficiently handle interactions, track customer trends, and optimize various customer-related processes

How Will DXC Technology Transform Parfois’ Customer Experience?
March 18, 2025
How Will DXC Technology Transform Parfois’ Customer Experience?

The collaboration between DXC Technology, a renowned global technology services provider, and Parfois Group, a prominent Portuguese fashion brand, marks a significant milestone in enhancing personalized customer experiences. With over 1,000 stores in 67 countries alongside a robust online presence,

Transforming Customer Engagement: AI Integration in CRM Systems
March 17, 2025
Transforming Customer Engagement: AI Integration in CRM Systems

Customer engagement has always been a vital component of business success. With the advent of artificial intelligence (AI) in customer relationship management (CRM) systems, this engagement is being taken to new heights. Companies can now interact with customers in more

What Challenges Do Businesses Face When Deploying CDPs?
March 17, 2025
What Challenges Do Businesses Face When Deploying CDPs?

Deploying customer data platforms (CDPs) presents a myriad of challenges for businesses aiming to unify customer data and enhance marketing efforts. As companies strive to integrate these advanced systems into their operations, they often encounter significant technical and organizational hurdles.

How Do CRM Reports Drive Data-Driven Growth and Customer Insights?
March 13, 2025
How Do CRM Reports Drive Data-Driven Growth and Customer Insights?

Today, we are joined by Aisha Amaira, a MarTech expert with vast experience in CRM marketing technology and customer data platforms. Aisha is here to share her knowledge on CRM reports and how businesses can leverage these tools to derive

How Can CSMs Balance Customer Retention and Expansion for Growth?
March 13, 2025
How Can CSMs Balance Customer Retention and Expansion for Growth?

Balancing customer retention and expansion is paramount for the growth of any company. Customer Success Managers (CSMs) play a crucial role in ensuring customers are not only retained but also primed for expansion. Understanding how to foster both elements through

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