Imagine a world where every interaction a customer has with a brand—whether through social media, a website, or a support call—feels seamless, personal, and perfectly timed. Yet, in today’s complex digital landscape, many businesses still confine customer experience (CX) to
Imagine a world where every interaction a customer has with a brand—whether through social media, a website, or a support call—feels seamless, personal, and perfectly timed. Yet, in today’s complex digital landscape, many businesses still confine customer experience (CX) to
As we dive into the evolving world of marketing technology, I’m thrilled to sit down with Aisha Amaira, a seasoned MarTech expert whose passion for integrating technology into marketing has helped countless businesses unlock powerful customer insights. With her deep
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In a notable advancement for AI-powered retail solutions, Chord Commerce has successfully raised $5.5 million to enhance its Customer Data Platform (CDP) tailored for commerce marketing. This strategic funding round was spearheaded by M13, with significant contributions from Act One
Finance leaders are rapidly evolving their investment strategies, emphasizing advanced technologies to maintain competitive edges in a dynamic market. According to Gartner’s recent survey, customer relationship management (CRM) emerged as the most valuable financial tech tool, highly regarded for its
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In a notable advancement for AI-powered retail solutions, Chord Commerce has successfully raised $5.5 million to enhance its Customer Data Platform (CDP) tailored for commerce marketing. This strategic funding round was spearheaded by M13, with significant contributions from Act One
Riverty, a prominent leader in the fintech sector, has revolutionized its Customer Relationship Management (CRM) capabilities through the innovative integration of Microsoft Copilot for Sales. This groundbreaking transformation, conducted in collaboration with Capgemini Invent, aimed to tackle fragmented CRM activities
TG Lab has partnered with Xtremepush to integrate their AI-driven CRM and loyalty marketing technology into TG Lab’s omnichannel iGaming platform. This collaboration aims to streamline access for operators worldwide, focusing on markets in Latin America and Brazil. Major partners
TDG (The D Group) has taken an innovative approach to revolutionizing customer engagement through AI-powered solutions. This new strategy focuses on harnessing the power of first-party data, integrating multifunctional components within their ecosystem called D’SOLUTIONS, and adopting a comprehensive approach
Customer relationship management (CRM) systems have revolutionized the way businesses interact with their customers. With advancements in technology, the right CRM can now streamline processes, automate tasks, and foster stronger customer relationships more efficiently than before. The Cybernews team and
Finance leaders are rapidly evolving their investment strategies, emphasizing advanced technologies to maintain competitive edges in a dynamic market. According to Gartner’s recent survey, customer relationship management (CRM) emerged as the most valuable financial tech tool, highly regarded for its
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