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How Will DXC Technology Transform Parfois’ Customer Experience?
March 18, 2025
How Will DXC Technology Transform Parfois’ Customer Experience?

The collaboration between DXC Technology, a renowned global technology services provider, and Parfois Group, a prominent Portuguese fashion brand, marks a significant milestone in enhancing personalized customer experiences. With over 1,000 stores in 67 countries alongside a robust online presence,

Transforming Customer Engagement: AI Integration in CRM Systems
March 17, 2025
Transforming Customer Engagement: AI Integration in CRM Systems

Customer engagement has always been a vital component of business success. With the advent of artificial intelligence (AI) in customer relationship management (CRM) systems, this engagement is being taken to new heights. Companies can now interact with customers in more

What Challenges Do Businesses Face When Deploying CDPs?
March 17, 2025
What Challenges Do Businesses Face When Deploying CDPs?

Deploying customer data platforms (CDPs) presents a myriad of challenges for businesses aiming to unify customer data and enhance marketing efforts. As companies strive to integrate these advanced systems into their operations, they often encounter significant technical and organizational hurdles.

How Do CRM Reports Drive Data-Driven Growth and Customer Insights?
March 13, 2025
How Do CRM Reports Drive Data-Driven Growth and Customer Insights?

Today, we are joined by Aisha Amaira, a MarTech expert with vast experience in CRM marketing technology and customer data platforms. Aisha is here to share her knowledge on CRM reports and how businesses can leverage these tools to derive

How Can CSMs Balance Customer Retention and Expansion for Growth?
March 13, 2025
How Can CSMs Balance Customer Retention and Expansion for Growth?

Balancing customer retention and expansion is paramount for the growth of any company. Customer Success Managers (CSMs) play a crucial role in ensuring customers are not only retained but also primed for expansion. Understanding how to foster both elements through

Salesforce to Invest $1B in Singapore for AI and Digital Transformation
March 13, 2025
Salesforce to Invest $1B in Singapore for AI and Digital Transformation

Salesforce, widely acknowledged as the world’s leading AI CRM company, has announced an ambitious investment of USD $1 billion in Singapore over the next five years. This strategic investment is significant as it reinforces Salesforce’s longstanding commitment to accelerating digital

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How Will DXC Technology Transform Parfois’ Customer Experience?
March 18, 2025
How Will DXC Technology Transform Parfois’ Customer Experience?

The collaboration between DXC Technology, a renowned global technology services provider, and Parfois Group, a prominent Portuguese fashion brand, marks a significant milestone in enhancing personalized customer experiences. With over 1,000 stores in 67 countries alongside a robust online presence,

Transforming Customer Engagement: AI Integration in CRM Systems
March 17, 2025
Transforming Customer Engagement: AI Integration in CRM Systems

Customer engagement has always been a vital component of business success. With the advent of artificial intelligence (AI) in customer relationship management (CRM) systems, this engagement is being taken to new heights. Companies can now interact with customers in more

What Challenges Do Businesses Face When Deploying CDPs?
March 17, 2025
What Challenges Do Businesses Face When Deploying CDPs?

Deploying customer data platforms (CDPs) presents a myriad of challenges for businesses aiming to unify customer data and enhance marketing efforts. As companies strive to integrate these advanced systems into their operations, they often encounter significant technical and organizational hurdles.

How Do CRM Reports Drive Data-Driven Growth and Customer Insights?
March 13, 2025
How Do CRM Reports Drive Data-Driven Growth and Customer Insights?

Today, we are joined by Aisha Amaira, a MarTech expert with vast experience in CRM marketing technology and customer data platforms. Aisha is here to share her knowledge on CRM reports and how businesses can leverage these tools to derive

How Can CSMs Balance Customer Retention and Expansion for Growth?
March 13, 2025
How Can CSMs Balance Customer Retention and Expansion for Growth?

Balancing customer retention and expansion is paramount for the growth of any company. Customer Success Managers (CSMs) play a crucial role in ensuring customers are not only retained but also primed for expansion. Understanding how to foster both elements through

Salesforce to Invest $1B in Singapore for AI and Digital Transformation
March 13, 2025
Salesforce to Invest $1B in Singapore for AI and Digital Transformation

Salesforce, widely acknowledged as the world’s leading AI CRM company, has announced an ambitious investment of USD $1 billion in Singapore over the next five years. This strategic investment is significant as it reinforces Salesforce’s longstanding commitment to accelerating digital

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