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How Did AI Enhance Riverty’s CRM with Microsoft Copilot for Sales?
March 21, 2025
How Did AI Enhance Riverty’s CRM with Microsoft Copilot for Sales?

Riverty, a renowned global fintech company, was grappling with numerous inefficiencies in their CRM system. Faced with fragmented activities, slow processes, and underutilized functionalities, the company sought an innovative solution. Enter Capgemini Invent, armed with the latest AI technologies from

Is Your Organization Ready for the Future of Customer Data Platforms?
March 20, 2025
Is Your Organization Ready for the Future of Customer Data Platforms?

The rapid evolution of Customer Data Platforms (CDPs) has generated significant interest among businesses looking to optimize their data management strategies. Companies globally are striving to harness CDPs to unify and leverage vital customer data effectively. The question now facing

Best CRM Software for 2025: Expert Picks for Businesses of All Sizes
March 20, 2025
Best CRM Software for 2025: Expert Picks for Businesses of All Sizes

In today’s highly competitive business environment, managing customer relationships effectively is crucial for success. Customer Relationship Management (CRM) software has become an indispensable tool for businesses, enabling them to efficiently handle interactions, track customer trends, and optimize various customer-related processes

How Will DXC Technology Transform Parfois’ Customer Experience?
March 18, 2025
How Will DXC Technology Transform Parfois’ Customer Experience?

The collaboration between DXC Technology, a renowned global technology services provider, and Parfois Group, a prominent Portuguese fashion brand, marks a significant milestone in enhancing personalized customer experiences. With over 1,000 stores in 67 countries alongside a robust online presence,

Transforming Customer Engagement: AI Integration in CRM Systems
March 17, 2025
Transforming Customer Engagement: AI Integration in CRM Systems

Customer engagement has always been a vital component of business success. With the advent of artificial intelligence (AI) in customer relationship management (CRM) systems, this engagement is being taken to new heights. Companies can now interact with customers in more

What Challenges Do Businesses Face When Deploying CDPs?
March 17, 2025
What Challenges Do Businesses Face When Deploying CDPs?

Deploying customer data platforms (CDPs) presents a myriad of challenges for businesses aiming to unify customer data and enhance marketing efforts. As companies strive to integrate these advanced systems into their operations, they often encounter significant technical and organizational hurdles.

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How Did AI Enhance Riverty’s CRM with Microsoft Copilot for Sales?
March 21, 2025
How Did AI Enhance Riverty’s CRM with Microsoft Copilot for Sales?

Riverty, a renowned global fintech company, was grappling with numerous inefficiencies in their CRM system. Faced with fragmented activities, slow processes, and underutilized functionalities, the company sought an innovative solution. Enter Capgemini Invent, armed with the latest AI technologies from

Is Your Organization Ready for the Future of Customer Data Platforms?
March 20, 2025
Is Your Organization Ready for the Future of Customer Data Platforms?

The rapid evolution of Customer Data Platforms (CDPs) has generated significant interest among businesses looking to optimize their data management strategies. Companies globally are striving to harness CDPs to unify and leverage vital customer data effectively. The question now facing

Best CRM Software for 2025: Expert Picks for Businesses of All Sizes
March 20, 2025
Best CRM Software for 2025: Expert Picks for Businesses of All Sizes

In today’s highly competitive business environment, managing customer relationships effectively is crucial for success. Customer Relationship Management (CRM) software has become an indispensable tool for businesses, enabling them to efficiently handle interactions, track customer trends, and optimize various customer-related processes

How Will DXC Technology Transform Parfois’ Customer Experience?
March 18, 2025
How Will DXC Technology Transform Parfois’ Customer Experience?

The collaboration between DXC Technology, a renowned global technology services provider, and Parfois Group, a prominent Portuguese fashion brand, marks a significant milestone in enhancing personalized customer experiences. With over 1,000 stores in 67 countries alongside a robust online presence,

Transforming Customer Engagement: AI Integration in CRM Systems
March 17, 2025
Transforming Customer Engagement: AI Integration in CRM Systems

Customer engagement has always been a vital component of business success. With the advent of artificial intelligence (AI) in customer relationship management (CRM) systems, this engagement is being taken to new heights. Companies can now interact with customers in more

What Challenges Do Businesses Face When Deploying CDPs?
March 17, 2025
What Challenges Do Businesses Face When Deploying CDPs?

Deploying customer data platforms (CDPs) presents a myriad of challenges for businesses aiming to unify customer data and enhance marketing efforts. As companies strive to integrate these advanced systems into their operations, they often encounter significant technical and organizational hurdles.

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