Category

Customer Data Management

Popular Stories

All Customer Data Management News
Enhancing Customer Interactions: How Klaus and Zendesk are Revolutionizing Agent Performance
January 18, 2024
Enhancing Customer Interactions: How Klaus and Zendesk are Revolutionizing Agent Performance

Ensuring good-quality customer interactions is crucial for businesses to thrive in today’s competitive market. To achieve this, a robust Quality Assurance (QA) solution capable of scoring 100 percent of customer interactions is essential. Klaus, a leading workforce enablement management platform,

Revolutionizing the Marketing Landscape: The Rising Importance of AI-Powered Customer Data Platforms
January 18, 2024
Revolutionizing the Marketing Landscape: The Rising Importance of AI-Powered Customer Data Platforms

In the ever-evolving landscape of marketing technology, customer data platforms (CDPs) have emerged as a must-have element within the martech stack. These platforms play a pivotal role in seamlessly integrating and harnessing customer data from various sources, enabling marketers to

Revolutionizing Recruitment Practices: Unlocking the Power of CRM Software
January 17, 2024
Revolutionizing Recruitment Practices: Unlocking the Power of CRM Software

Recruitment is a constantly evolving field, and staying ahead of the competition requires innovative approaches that enhance efficiency, improve candidate relationships, and enable data-driven decision-making. This article explores how the best CRM software for recruitment can revolutionize practices towards these

Microsoft unveils new AI-powered features for the Dynamics 365 Customer Insights platform
January 12, 2024
Microsoft unveils new AI-powered features for the Dynamics 365 Customer Insights platform

In a move to strengthen its position in the CRM market, Microsoft has announced the introduction of new AI-powered features for its Dynamics 365 Customer Insights platform. Designed to empower marketers in managing and maintaining projects and campaigns, these advancements

Steady Growth and Innovations Shape the Ever-Evolving Enterprise CRM Software Market
January 11, 2024
Steady Growth and Innovations Shape the Ever-Evolving Enterprise CRM Software Market

The global enterprise CRM software market has been experiencing steady growth, fueled by increasing demand from businesses looking to enhance customer engagement and streamline their operations. In this article, we will explore the key players in the market, the impact

Unlocking the Power of Real-Time CDPs: Revolutionizing Customer Experience and Digital Marketing
January 11, 2024
Unlocking the Power of Real-Time CDPs: Revolutionizing Customer Experience and Digital Marketing

Real-time customer data platforms (CDPs) have emerged as game-changers in the world of marketing, promising to transform the way businesses collect, analyze, and utilize customer data. By leveraging real-time customer data, businesses can create personalized marketing strategies and enhance customer

No more posts to show
Enhancing Customer Interactions: How Klaus and Zendesk are Revolutionizing Agent Performance
January 18, 2024
Enhancing Customer Interactions: How Klaus and Zendesk are Revolutionizing Agent Performance

Ensuring good-quality customer interactions is crucial for businesses to thrive in today’s competitive market. To achieve this, a robust Quality Assurance (QA) solution capable of scoring 100 percent of customer interactions is essential. Klaus, a leading workforce enablement management platform,

Revolutionizing the Marketing Landscape: The Rising Importance of AI-Powered Customer Data Platforms
January 18, 2024
Revolutionizing the Marketing Landscape: The Rising Importance of AI-Powered Customer Data Platforms

In the ever-evolving landscape of marketing technology, customer data platforms (CDPs) have emerged as a must-have element within the martech stack. These platforms play a pivotal role in seamlessly integrating and harnessing customer data from various sources, enabling marketers to

Revolutionizing Recruitment Practices: Unlocking the Power of CRM Software
January 17, 2024
Revolutionizing Recruitment Practices: Unlocking the Power of CRM Software

Recruitment is a constantly evolving field, and staying ahead of the competition requires innovative approaches that enhance efficiency, improve candidate relationships, and enable data-driven decision-making. This article explores how the best CRM software for recruitment can revolutionize practices towards these

Microsoft unveils new AI-powered features for the Dynamics 365 Customer Insights platform
January 12, 2024
Microsoft unveils new AI-powered features for the Dynamics 365 Customer Insights platform

In a move to strengthen its position in the CRM market, Microsoft has announced the introduction of new AI-powered features for its Dynamics 365 Customer Insights platform. Designed to empower marketers in managing and maintaining projects and campaigns, these advancements

Steady Growth and Innovations Shape the Ever-Evolving Enterprise CRM Software Market
January 11, 2024
Steady Growth and Innovations Shape the Ever-Evolving Enterprise CRM Software Market

The global enterprise CRM software market has been experiencing steady growth, fueled by increasing demand from businesses looking to enhance customer engagement and streamline their operations. In this article, we will explore the key players in the market, the impact

Unlocking the Power of Real-Time CDPs: Revolutionizing Customer Experience and Digital Marketing
January 11, 2024
Unlocking the Power of Real-Time CDPs: Revolutionizing Customer Experience and Digital Marketing

Real-time customer data platforms (CDPs) have emerged as game-changers in the world of marketing, promising to transform the way businesses collect, analyze, and utilize customer data. By leveraging real-time customer data, businesses can create personalized marketing strategies and enhance customer

Popular Stories

Uncover what’s next for even more to explore

Uncover What’s Next

Customer Data Management

You might also like

Explore more in our additional categories
New Categories to Explore