Customer Data Management
- Customer Data Management
The deluge of customer data that once promised a golden age of personalization has, for many organizations, become a fragmented and insurmountable liability, creating a chasm between the potential of artificial intelligence and its practical application. In this complex landscape,
- Customer Data Management
The deluge of customer data that once promised a golden age of personalization has, for many organizations, become a fragmented and insurmountable liability, creating a chasm between the potential of artificial intelligence and its practical application. In this complex landscape,
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- Customer Data Management
A significant operational realignment is reshaping customer service departments, as the agent desktop, once the exclusive domain of contact center platforms, is increasingly being ceded to Customer Relationship Management systems. This strategic pivot stems from a widespread effort to resolve
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- Customer Data Management
SugarCRM, renowned for its AI-driven CRM solutions, has consistently won acclaim, clinching the Gold Stevie® Award again for its innovation in the CRM space, especially for midmarket businesses. Its user-centric design greatly simplifies tasks for sales, marketing, and customer support,
- Customer Data Management
Zendesk’s foray into generative AI (GenAI) marks a major evolution in how customer interactions are managed and scrutinized. In the world of customer experience (CX), consistency is king, which often demands a rigorous quality assurance (QA) process—something that traditionally required
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- Customer Data Management
SugarCRM, renowned for its AI-driven CRM solutions, has consistently won acclaim, clinching the Gold Stevie® Award again for its innovation in the CRM space, especially for midmarket businesses. Its user-centric design greatly simplifies tasks for sales, marketing, and customer support,
- Customer Data Management
Supersimple is making waves in the AI data analytics field with a successful pre-seed funding round. Garnering $2.2 million, the company aims to revolutionize business intelligence. The investment round attracted attention with Tera Ventures at the helm, flanked by Specialist
- Customer Data Management
Hearst is poised to revolutionize its e-commerce approach by integrating SoundCommerce, a retail data platform designed to finesse marketing strategies and operational efficiency. With a reputation for influencing consumers through a plethora of publications, Hearst grapples with the task of
- Customer Data Management
Data Axle has recently made significant strides in expanding and refining its vast data collections, with particular improvements geared toward augmenting the effectiveness of targeted marketing campaigns. The company’s proprietary business data saw a healthy 8.3% increase, while their consumer
- Customer Data Management
In response to the shifting digital landscape, Cross Screen Media has formed a pivotal partnership with LiveRamp, a leading innovator in data collaboration. This strategic move is designed to bolster the prowess of local advertising agencies as the industry moves
- Customer Data Management
Zendesk’s foray into generative AI (GenAI) marks a major evolution in how customer interactions are managed and scrutinized. In the world of customer experience (CX), consistency is king, which often demands a rigorous quality assurance (QA) process—something that traditionally required
Browse Different Divisions
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- Customer Data Management
- Customer Data Management
- Customer Data Management
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