Category

Customer Data Management

Popular Stories

All Customer Data Management News
HubSpot Pivots to Customer Value in 2023, Despite Economic Challenges
February 15, 2024
HubSpot Pivots to Customer Value in 2023, Despite Economic Challenges

In the face of economic challenges in 2023, HubSpot is steadfast in its endeavor to augment customer value. This customer-focused initiative is marked by a keen recalibration of their pricing strategy, underlining HubSpot’s unwavering commitment to being a vital partner

How Will Brevo’s CDP Transform Customer Engagement in a Cookie-Free Era?
February 15, 2024
How Will Brevo’s CDP Transform Customer Engagement in a Cookie-Free Era?

In the digital marketing universe, the forthcoming demise of third-party cookies has been equated to a sort of meteor strike, threatening to extinguish long-cherished strategies. Yet, as these little trackers fade from our browsers’ horizons, businesses must adapt or face

Zendesk Enhances QA with AI-driven Klaus Platform Acquisition
February 14, 2024
Zendesk Enhances QA with AI-driven Klaus Platform Acquisition

Zendesk, renowned for its CRM solutions centered on customer service, has made a significant leap in the CX field with the purchase of Klaus, an AI quality assurance platform. This move significantly enhances Zendesk’s offering of workforce engagement management tools.

Maximizing Business Potential: How NetSuite & Salesforce Integration Transforms Operations
February 14, 2024
Maximizing Business Potential: How NetSuite & Salesforce Integration Transforms Operations

In today’s business landscape, mastering operations and customer service is key to success. Companies are increasingly adopting cloud-based solutions like NetSuite and Salesforce to enhance these domains. These platforms stand out by offering end-to-end solutions that drive enterprise efficiency. Merging

Decoding Customer Data Complexity: The Essential Guide to CDPs
February 14, 2024
Decoding Customer Data Complexity: The Essential Guide to CDPs

In today’s digital landscape, where data equates to valuable currency, companies are keen to leverage customer data for a competitive edge. Central to these efforts is the adoption of a Customer Data Platform (CDP), a critical tool that aggregates and

Unlocking CRM Success: The Crucial Role of a Dedicated System Owner
February 13, 2024
Unlocking CRM Success: The Crucial Role of a Dedicated System Owner

In today’s digital age, where customer relationship management (CRM) platforms have become synonymous with successful business operations, the contrast between their potential benefits and actual outcomes is puzzling. On paper, CRM systems are the ultimate tools for fostering customer loyalty

No more posts to show
HubSpot Pivots to Customer Value in 2023, Despite Economic Challenges
February 15, 2024
HubSpot Pivots to Customer Value in 2023, Despite Economic Challenges

In the face of economic challenges in 2023, HubSpot is steadfast in its endeavor to augment customer value. This customer-focused initiative is marked by a keen recalibration of their pricing strategy, underlining HubSpot’s unwavering commitment to being a vital partner

How Will Brevo’s CDP Transform Customer Engagement in a Cookie-Free Era?
February 15, 2024
How Will Brevo’s CDP Transform Customer Engagement in a Cookie-Free Era?

In the digital marketing universe, the forthcoming demise of third-party cookies has been equated to a sort of meteor strike, threatening to extinguish long-cherished strategies. Yet, as these little trackers fade from our browsers’ horizons, businesses must adapt or face

Zendesk Enhances QA with AI-driven Klaus Platform Acquisition
February 14, 2024
Zendesk Enhances QA with AI-driven Klaus Platform Acquisition

Zendesk, renowned for its CRM solutions centered on customer service, has made a significant leap in the CX field with the purchase of Klaus, an AI quality assurance platform. This move significantly enhances Zendesk’s offering of workforce engagement management tools.

Maximizing Business Potential: How NetSuite & Salesforce Integration Transforms Operations
February 14, 2024
Maximizing Business Potential: How NetSuite & Salesforce Integration Transforms Operations

In today’s business landscape, mastering operations and customer service is key to success. Companies are increasingly adopting cloud-based solutions like NetSuite and Salesforce to enhance these domains. These platforms stand out by offering end-to-end solutions that drive enterprise efficiency. Merging

Decoding Customer Data Complexity: The Essential Guide to CDPs
February 14, 2024
Decoding Customer Data Complexity: The Essential Guide to CDPs

In today’s digital landscape, where data equates to valuable currency, companies are keen to leverage customer data for a competitive edge. Central to these efforts is the adoption of a Customer Data Platform (CDP), a critical tool that aggregates and

Unlocking CRM Success: The Crucial Role of a Dedicated System Owner
February 13, 2024
Unlocking CRM Success: The Crucial Role of a Dedicated System Owner

In today’s digital age, where customer relationship management (CRM) platforms have become synonymous with successful business operations, the contrast between their potential benefits and actual outcomes is puzzling. On paper, CRM systems are the ultimate tools for fostering customer loyalty

Popular Stories

Uncover what’s next for even more to explore

Uncover What’s Next

Customer Data Management

You might also like

Explore more in our additional categories
New Categories to Explore