Microsoft to End Dynamics GP Support by 2031: Plan Your Transition Now

Microsoft has announced a significant change that will impact numerous businesses relying on Dynamics GP, its acclaimed business management software. Dynamics GP, long treasured for its comprehensive functionality, will see the end of its mainstream support by April 2031. While the official end date may seem distant, the urgency for clients to start preparing their technological roadmap cannot be overstated. The transition timeline set by Microsoft is meticulous, but it requires proactive planning to ensure businesses remain resilient and competitive as the technological landscape evolves.

Beginning April 1, 2025, Microsoft will halt the issuance of new GP perpetual licenses, followed by the cessation of new subscription licenses after April 1, 2026. This marks the initial phase of winding down Dynamics GP, signaling clients to start considering their future strategies. By September 30, 2029, product enhancements, regulatory updates, and technical support will no longer be offered, leading to the termination of mainstream support. Consequently, security updates will be the last to go, ending by April 2031. These critical dates underscore the importance of having a clear and actionable plan well in advance.

Preparing for the Transition

Microsoft has announced a major shift that will affect many businesses using Dynamics GP, its widely praised business management software. Dynamics GP, admired for its extensive capabilities, will see the end of mainstream support by April 2031. Although this date may seem far off, it’s crucial for clients to start planning their technological future now. Microsoft’s transition timeline is thorough, but it demands proactive planning to keep businesses robust and competitive as technology evolves.

Starting April 1, 2025, Microsoft will stop issuing new GP perpetual licenses. This will be followed by the end of new subscription licenses after April 1, 2026. This is the first step in phasing out Dynamics GP, urging clients to consider their future strategies. By September 30, 2029, there will be no more product enhancements, regulatory updates, or technical support, with mainstream support ending. Security updates will be the final service to cease, by April 2031. These key dates highlight the need for a clear and actionable plan well ahead of time to navigate these changes effectively.

Explore more

AI Dominated the Retail Customer Experience in 2025

A retrospective analysis of 2025 reveals a retail landscape that underwent a seismic shift, where the steady evolution of customer experience was abruptly overtaken by a technological revolution powered by artificial intelligence. This transformation was not confined to a single sector or channel; it was a comprehensive overhaul that redefined the very nature of the relationship between consumers and brands.

Consumers Now Value Fairness Over Brand Loyalty

Why a Fair Price Now Trumps a Familiar Name In an economic climate defined by persistent inflation and heightened consumer anxiety, the long-standing relationship between brands and their customers is being fundamentally rewritten. The traditional pillars of brand loyalty—heritage, marketing, and perceived quality—are buckling under the weight of financial pressure. A new, more discerning consumer has emerged, one who is

What Replaced ‘The Customer Is Always Right’?

Beneath the hum of fluorescent lights in contact centers and across the polished floors of retail establishments, a quiet but firm rebellion has been dismantling one of the most foundational maxims in business history. For over a century, the phrase “the customer is always right” served as a revolutionary North Star for service-oriented businesses. This once-powerful principle, however, has evolved

AI Elevates the Human Role in Customer Service

The long-promised fusion of artificial intelligence and customer service has moved from a theoretical future to a tangible, operational reality for businesses worldwide, with 2024 marking a definitive period of widespread technological adoption. As organizations navigate this new landscape, they face a central and defining challenge: how to strategically integrate the immense power of advanced technologies like AI while carefully

AI Coding Boom Burdens DevOps With Flawed Code

The Unseen Cost of Accelerated Development The rapid integration of artificial intelligence into software development, heralded as a revolutionary leap in productivity, is paradoxically creating a significant and growing strain on DevOps teams. A global survey by Sonar reveals a striking trend: while developers are embracing AI coding assistants at an unprecedented rate, this adoption is flooding CI/CD pipelines with